PUBLISHER: IDC | PRODUCT CODE: 1858487
PUBLISHER: IDC | PRODUCT CODE: 1858487
This IDC Market Note summarizes key takeaways from Kaseya DattoCon 2025. The event showcased how the company is enabling MSPs to grow their business through cloud and AI integration. It also revealed that MSPs must continuously evolve to stay abreast of market requirements. Companies such as Nostra and inTEC exemplify this shift, leveraging tailored strategies, acquisitions, and innovative technologies to enhance operational efficiency and client relationships. Kaseya's bifocal product approach and European expansion underscore its commitment to empowering MSPs. As digital demands grow, adaptability, customer centricity, and AI-driven efficiencies remain pivotal for MSPs to sustain growth and meet evolving market needs. "Adaptability and innovation are the lifelines for managed service providers. Embracing cloud-native solutions and AI transforms challenges into growth opportunities even amid uncertainty," said Francesca Ciarletta, research manager, European Managed Cloud Services.