Unlocking Excellence - Voice of the Customer Feedback for Digital Workplace Success

This IDC Market Note synthesizes feedback from 28 European enterprises using digital workspace services, revealing that secure, cost-effective, and adaptable solutions are paramount. Other key success factors include robust strategic vendor partnerships, effective change management, and ongoing innovation in AI and analytics."Successful transformation of the modern, AI-enabled digital workspace demands more than technology - it requires trust, adaptability, and relentless innovation in the face of constant change." - Maike Escherich, associate director, AI-enabled future of work, Europe, Middle East, and Africa, IDC