Accenture and Telstra Forge a New AI Frontier with Agentic Intelligence

This IDC Market Note examines Accenture and Telstra's joint venture (JV) in greater detail. Driven by the need to transform itself into an AI-first organization, Telstra has entered into a groundbreaking JV with Accenture valued at approximately AUD700 million over its seven-year duration. IDC had the opportunity to discuss the details of the planned rollout and mechanisms for shared success with both parties. From a market perspective, this not only represents a blueprint for how enterprises can move beyond AI experimentation and into scaled transformation with their service providers but also lays the foundation for the professional services industry, which stands at a pivotal crossroad, to speed new value creation by shifting from expertise to outcomes.