PUBLISHER: IDC | PRODUCT CODE: 1880349
PUBLISHER: IDC | PRODUCT CODE: 1880349
This IDC Perspective analyzes the Braze Forge 2025 conference held September 29-October 1, 2025, in Las Vegas. Braze Forge 2025 demonstrated the company's commitment to transforming customer engagement through AI integration and platform innovation. Announcements at the event addressed every aspect of the modern marketing technology stack, from data activation and personalization to channel optimization and workflow automation."The breadth and depth of innovation showcased at Forge 2025 reinforces Braze's position as a leader in customer engagement technology," said Gerry Murray, director, IDC's Enterprise Marketing Apps and Agents service. "Braze is providing the foundation for brands to build more meaningful, responsive, and profitable customer relationships with a fully integrated stack for agentic marketing."