Open Up The Hood: Payer Financial Modernization at HLTH 2025

This IDC Perspective summarizes the quotes and opinions around payer financial modernization at the HLTH 2025 conference, which was held October 19-22, 2025, in Las Vegas.Because of AI technology, particularly agentic AI, payers are refocusing on financial systems' stability and financial seamless impact after years of experimentation. At HLTH 2025, some technologies were presented that may cause a rethink of core administration."Regarding new core administration technologies, a key question is how feasible seamless core administration and interoperable data are at the point of care, given the current provider workflows, interoperability challenges, and siloed incentives - we will see," says Jeff Rivkin, research director at IDC Health Insights.