Peer Perspective: CIO Research Advisory Board - Agentic AI and the Emergence of Digital Labor

This IDC Perspective discusses how agentic AI and the emergence of digital labor challenge traditional business models. 2025 has been turbulent for white-collar workers, with headlines dominated by layoffs even as markets hit record highs driven by AI investments. While executives are all in on AI, its impact on work remains a critical question. To explore this, we met with IDC's CIO Research Advisory Board to review the latest research and gather feedback."As organizations move from experimenting with agentic AI to operationalizing and scaling it, the C-suite will increasingly rely on CIOs to enable the future of work, integrating both humans and AI agents." - Teodora Snoddy, research manager, C-Suite Tech Agenda, IDC