Agentic AI at Work 2026: A Global and Regional View

Agentic AI is moving from concept to practice in every major region, but at different speeds and with distinct patterns of ownership, governance, and employee experience. While adoption levels look broadly similar on the surface, the real story is how organizations in EMEA, North America, APAC, and Japan balance autonomy with control as they push agents deeper into cross-functional production workflows. "Vendors who push for speedy AI and agentic adoption must be mindful of the myriad challenges to value realization their clients face. In a crowded and cacophonic market of agentic solutions, insight into AI adoption maturity and regional context will make all the difference." - Group Vice President Amy Loomis, Workplace Solutions, IDC.