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PUBLISHER: IDC | PRODUCT CODE: 2001214

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PUBLISHER: IDC | PRODUCT CODE: 2001214

AI Adoption in Endpoint Device Management Operations and Tools

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PAGES: 17 Pages
DELIVERY TIME: 1-2 business days
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This IDC Market Perspective looks at how enterprises IT operations teams plan to use AI-enabled endpoint device management tools to address problems existing in today's enterprise patch management environments. "With the introduction of advanced AI-based capabilities into endpoint management teams arsenal of management tools, enterprise IT teams may actually be on the cusp of addressing the time-to-patch gap in a meaningful way." - Research Vice President Phil Hochmuth, Endpoint Device Management and Enterprise Mobility, IDC.

Product Code: US53141225

Executive Snapshot

  • Key Takeaways
  • Recommended Actions

New Market Developments and Dynamics

  • Executive Summary
  • Industry Dynamics
    • Current State of Enterprise Patching
    • The Multi-Platform Complexity and Patching Delay
    • Widespread AI Adoption for Tactical Functions
  • Key AI Use Cases in Patch Management
    • Intelligent Patch Prioritization and Risk Assessment
    • Automated Testing and Deployment Orchestration
    • Predictive Analytics for Patch Success
    • Automated Remediation and Self-Healing
    • Script Generation and Troubleshooting Assistance
  • Vendor Examples
    • Advanced Automation Frameworks
    • Predictive Patch Intelligence
    • Cloud-Native AI Integration
    • AI-Driven Device Experience Management
  • Organizational Impact: Speed, Agility, and Staff Realignment
    • Accelerating IT Operations
    • Enabling Staff Realignment
    • Improving Security Posture
    • Widespread Reservations Despite Adoption
  • Key Areas of Concern
    • Accuracy and Reliability
    • Data Privacy and Security
    • Skills and Change Management
    • Cost and Complexity

Advice for the Technology Supplier

  • Deliver Risk-Based, Explainable AI Capabilities
  • Build Robust Predictive Testing, Deployment Orchestration, and Remediation
  • Emphasize Cross-Platform Coverage and Unified Policy Frameworks
  • Integrate Deeply with Security and IT Ecosystems
  • Make Data Privacy, Security, and Governance Foundational
  • Support On-Device and Distributed AI Safely
  • Prioritize Digital Employee Experience (DEX) and Operational Observability
  • Facilitate Safe, Phased Customer Adoption

Learn More

  • Related Research
  • Synopsis
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