Unlocking New Revenue Opportunities by Monetizing AI and Digital Infrastructure

This IDC Market Note highlights that telcos must first demonstrate AI value internally before monetizing it externally, with orchestration, trust, and execution discipline as key differentiators. The shift from providing connectivity to delivering orchestrated, business-outcomes-based services is accelerating, while edge-native AI favors smaller, domain-specific models. IDC's panel at the FutureNet World event warned of capex risks in sovereign AI infrastructure and emphasized managed services as the most viable commercial model. Success hinges on credible internal AI deployment, hybrid infrastructure, and aligning offerings with enterprise demand for reliable, auditable outcomes. "AI monetization in telecom will not be about owning models or GPUs; instead, it will be won on orchestration, trust, and execution discipline," says Senior Research Analyst Masarra Mohamed, IDC.