PUBLISHER: IDC | PRODUCT CODE: 2068496
PUBLISHER: IDC | PRODUCT CODE: 2068496
This IDC Perspective reviews how utilities can achieve greater AI-driven returns by focusing on domain-level transformation rather than isolated use-case portfolios. The agentic premium stems from compounding gains across efficiency, productivity, and revenue and requires foundational investments in data integration, process redesign, and governance at the domain level to deliver enterprise-wide value."The practical question for utility leadership in 2026 is whether the AI investment portfolio is structured to capture compounding returns from domain-level transformation or remains a collection of isolated pilots that add up rather than multiply," said Roberta Bigliani, group vice president, IDC.