European Telcos' ICT Offering to SMB: Cybersecurity and Cloud Collaboration at the Core

This IDC Perspective focuses on European telcos' cybersecurity and cloud collaboration propositions for SMBs as the most relevant components of their IT services portfolio, alongside connectivity and device offerings."Telcos' success in the SMB market depends on their ability to shift from complex, fragmented tools to automated and managed capabilities delivered as an invisible, native communication service, together with support services helping them assess their digital needs and adopt the most suitable solution," said Daniela Rao, senior research and consulting director, IDC Telecom and UC Global Team.