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IDC FutureScape: Worldwide Connected Devices and Consumer DX 2020 Predictions

Published by IDC Product code 915249
Published Content info 17 Pages
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IDC FutureScape: Worldwide Connected Devices and Consumer DX 2020 Predictions
Published: October 31, 2019 Content info: 17 Pages
Description

This IDC study discusses the worldwide connected devices and consumer DX 2020 predictions."As the workplace continues to evolve at an ever-quickening rate, organizations are asking IT to procure, deploy, manage, and secure an increasingly complex portfolio of hardware, software, and services often driven by trends in consumer digital transformation," said Tom Mainelli, group VP of Consumer and Devices at IDC. "Understanding the potential benefits, as well as the challenges of these new technologies, is essential to any IT organization that hopes to be a key driver for its organization's success in the future."

Table of Contents
Product Code: US45587319

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

  • Summary of External Drivers
  • Predictions: Impact on Technology Buyers
    • Prediction 1: In 2020, Despite Significant Interest and Investment in Cloud-Streamed Gaming Services, Less than 10 Million Gamers Will Pay to Access a Cloud-Streamed Game Through a Console, PC, or Mobile Device
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 2: By 2020, 10% of Service-Based Enterprise Organizations Will Have Deployed Ear-Worn Wearables for Field-Based Employees, Driving a 40% Increase in Efficiency Plus Increased Worker Safety
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 3: By the End of 2021, Despite Press Attention on Security and Privacy Issues, Annual Shipments of "Trust Sensitive" Smart Home Devices Will Be Nearly Double That of 2018 Shipment Levels
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 4: By 2022, 40% of Enterprise-Based Conference Calls Will Utilize PC-Based Artificial Intelligence to Drive a More Productive Experience
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 5: By 2023, 5% of Commercial Smartphones Will Offer Access to Satellite Voice Services, 10% Will Utilize Onboard AI to Better Utilize Scarce Radio Spectrum, and 25% Will Utilize a 5G Connection
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 6: By 2023, 40% of Health Insurance Plans Will Offer Incentives to Wearables Users That Comply with Daily Goals, and 10% of Consumers Will Provide This Data to Participate in Concierge Services
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 7: Products, Platforms, and Connectivity Standards That Have Yet to Ship Will Drive 20% of Commercial Notebook Shipments in 2023
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 8: By 2024, More than 60% of Luxury Hotels Worldwide Will Have Deployed a Customer-Facing Smart Assistant That Leverages AI to Drive a Better Customer Experience
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 9: By 2024, 70% of All Enterprise-Sized Discrete Manufacturing Organizations Will Utilize Augmented Reality to Capture, Preserve, and Present the Institutional Knowledge of Longtime Workers
      • Associated Drivers
      • IT Impact
      • Guidance
    • Prediction 10: By 2024, Nearly 20% of All Business Smartphone Deployments Will Come from Refurbished Stock, Driving up the Percentage of Companies Providing Phones to Employees While Keeping Costs Flat
      • Associated Drivers
      • IT Impact
      • Guidance

Advice for Technology Buyers

External Drivers: Detail

      • The Age of Innovation: Driving the Future Enterprise
      • Accelerated Disruption: Navigating Business Challenges as Volatility Intensifies
      • The Platform Economy: Competing at Hyperscale
      • Sense, Compute, Act: Maximizing Data Value
      • Intelligence Everywhere: AI's Opportunity and Implications
      • Rising Customer Expectations: More Convenience, Customization, and Control
      • The Future of Work: Agile, Augmented, Borderless, and Reconfigurable

Learn More

  • Related Research
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