PUBLISHER: IMARC | PRODUCT CODE: 1422949
PUBLISHER: IMARC | PRODUCT CODE: 1422949
Hotel and Hospitality Management Software Market Report by Type, Hotel Type, Deployment, and Region 2024-2032
Abstract
The global hotel and hospitality management software market size reached US$ 3.5 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 5.5 Billion by 2032, exhibiting a growth rate (CAGR) of 4.84% during 2024-2032. The rising number of cloud-based hotel management software installations, considerable growth in the tourism sector, and numerous technological advancements in the hotel and hospitality infrastructure represent some of the key factors driving the market.
Hotel management software system refers to the software that is used to assist in and simplify numerous hotel and hotel-based recreational operations with the help of automation. Through the use of a central computer software, the hotel staff is able to manage properties, handle equipment, legality and maintenance, all within the framework of a centralized management system. The system encompasses back-office, reservations, front-office, housekeeping, guest check-in and check-out, point of sale transactions, maintenance, and billing operations. Additionally, it enhances the customer experience through the use of customer relationship marketing (CRM) customized specifically for hotel groups and independent hotels, motels, resorts, restaurants, bed and breakfasts (B&B), guest houses, serviced apartments, and vacation rental homes. Furthermore, it assists in automating the management of inventory and guest interactions as well as the queue management processes. Continual innovations, such as remote check-in, mobile room keys, and room reservations, are resulting in increased popularity of hotel management software.
Hotel and Hospitality Management Software Market Trends:
Considerable growth in the tourism industry resulting in an increased burden of hotel management operations on the global level is acting as a significant driver for the market growth. This can be attributed to the increasing number of hotel chains and affordable stays across popular tourist destinations across the globe. In addition to this, the increasing adoption of online reservations, customer relationship management, and monetary transactions is resulting in a higher uptake of hotel and hospitality management software. Moreover, the escalating demand for cost-effective software as a service (SaaS)-based hotel management software to enhance operational efficiencies and maintain positive customer engagement is impacting the market positively. Besides this, the widespread adoption of smart devices, such as smartphones, tablets and laptops, among the consumers is leading to the augmenting demand for compatible management software for connecting them with the hotel infrastructure. The market is further propelled by the strategic partnerships, collaboration, and numerous mergers and acquisitions (M&As) by various key players. Apart from this, the rising integration of advanced technologies, such as the internet of things (IoT), artificial intelligence (AI) and machine learning (ML), with these software solutions is creating lucrative opportunities in the market. Some of the other factors contributing to the market include rapid urbanization, inflating disposable income levels and extensive research and development (R&D) activities.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each segment of the global hotel and hospitality management software market, along with forecasts at the global, regional, and country level from 2024-2032. Our report has categorized the market based on type, hotel type and deployment.
Type Insights:
Hotel Operation Management System
Integrated Security System
Hotel Building Automation System
Guest Service Management System
Integrated Communication Technology Solutions
The report has provided a detailed breakup and analysis of the hotel and hospitality management software market based on the type. This includes hotel operation management system, integrated security system, hotel building automation system, guest service management system, and integrated communication technology solutions.
Hotel Type Insights:
Business Hotels
Heritage and Boutique Hotels
Resorts and Spas
The report has provided a detailed breakup and analysis of the hotel and hospitality management software market based on the hotel type. This includes business hotels, heritage and boutique hotels, and resorts and spas. According to the report, business hotels represented the largest segment.
Deployment Insights:
Cloud-based
On-premises
A detailed breakup and analysis of the hotel and hospitality management software market based on the deployment has also been provided in the report. This includes cloud-based and on-premises. According to the report, on-premises accounted for the largest market share.
Regional Insights:
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets that include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and Middle East and Africa. According to the report, Asia Pacific was the largest market for hotel and hospitality management software. Some of the factors driving the Asia Pacific hotel and hospitality management software market include continual technological advancements in the hospitality management software, presence of several key players, inflating disposable income levels, rising number of tourism activities, etc.
Competitive Landscape:
The report has also provided a comprehensive analysis of the competitive landscape in the global hotel and hospitality management software market. Detailed profiles of all major companies have also been provided. Some of the companies covered include Cloudbeds, Guestline Ltd., Infor Inc, Intertec Systems, Johnson Contruls, NEC Corporation, Oracle Corporation, Sabre Corporation, Sage Group Plc, Schneider Electric SE, Siemens AG, Workday Inc., etc.
Key Questions Answered in This Report:
- How has the global hotel and hospitality management software market performed so far and how will it perform in the coming years?
- What are the drivers, restraints, and opportunities in the global hotel and hospitality management software market?
- What are the key regional markets?
- Which countries represent the most attractive hotel and hospitality management software markets?
- What is the breakup of the market based on the type?
- What is the breakup of the market based on the hotel type?
- What is the breakup of the market based on the deployment?
- What is the competitive structure of the global hotel and hospitality management software market?
- Who are the key players/companies in the global hotel and hospitality management software market?
Table of Contents
1 Preface
2 Scope and Methodology
- 2.1 Objectives of the Study
- 2.2 Stakeholders
- 2.3 Data Sources
- 2.3.1 Primary Sources
- 2.3.2 Secondary Sources
- 2.4 Market Estimation
- 2.4.1 Bottom-Up Approach
- 2.4.2 Top-Down Approach
- 2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
- 4.1 Overview
- 4.2 Key Industry Trends
5 Global Hotel and Hospitality Management Software Market
- 5.1 Market Overview
- 5.2 Market Performance
- 5.3 Impact of COVID-19
- 5.4 Market Forecast
6 Market Breakup by Type
- 6.1 Hotel Operation Management System
- 6.1.1 Market Trends
- 6.1.2 Market Forecast
- 6.2 Integrated Security System
- 6.2.1 Market Trends
- 6.2.2 Market Forecast
- 6.3 Hotel Building Automation System
- 6.3.1 Market Trends
- 6.3.2 Market Forecast
- 6.4 Guest Service Management System
- 6.4.1 Market Trends
- 6.4.2 Market Forecast
- 6.5 Integrated Communication Technology Solutions
- 6.5.1 Market Trends
- 6.5.2 Market Forecast
7 Market Breakup by Hotel Type
- 7.1 Business Hotels
- 7.1.1 Market Trends
- 7.1.2 Market Forecast
- 7.2 Heritage and Boutique Hotels
- 7.2.1 Market Trends
- 7.2.2 Market Forecast
- 7.3 Resorts and Spas
- 7.3.1 Market Trends
- 7.3.2 Market Forecast
8 Market Breakup by Deployment
- 8.1 Cloud-based
- 8.1.1 Market Trends
- 8.1.2 Market Forecast
- 8.2 On-premises
- 8.2.1 Market Trends
- 8.2.2 Market Forecast
9 Market Breakup by Region
- 9.1 North America
- 9.1.1 United States
- 9.1.1.1 Market Trends
- 9.1.1.2 Market Forecast
- 9.1.2 Canada
- 9.1.2.1 Market Trends
- 9.1.2.2 Market Forecast
- 9.1.1 United States
- 9.2 Asia-Pacific
- 9.2.1 China
- 9.2.1.1 Market Trends
- 9.2.1.2 Market Forecast
- 9.2.2 Japan
- 9.2.2.1 Market Trends
- 9.2.2.2 Market Forecast
- 9.2.3 India
- 9.2.3.1 Market Trends
- 9.2.3.2 Market Forecast
- 9.2.4 South Korea
- 9.2.4.1 Market Trends
- 9.2.4.2 Market Forecast
- 9.2.5 Australia
- 9.2.5.1 Market Trends
- 9.2.5.2 Market Forecast
- 9.2.6 Indonesia
- 9.2.6.1 Market Trends
- 9.2.6.2 Market Forecast
- 9.2.7 Others
- 9.2.7.1 Market Trends
- 9.2.7.2 Market Forecast
- 9.2.1 China
- 9.3 Europe
- 9.3.1 Germany
- 9.3.1.1 Market Trends
- 9.3.1.2 Market Forecast
- 9.3.2 France
- 9.3.2.1 Market Trends
- 9.3.2.2 Market Forecast
- 9.3.3 United Kingdom
- 9.3.3.1 Market Trends
- 9.3.3.2 Market Forecast
- 9.3.4 Italy
- 9.3.4.1 Market Trends
- 9.3.4.2 Market Forecast
- 9.3.5 Spain
- 9.3.5.1 Market Trends
- 9.3.5.2 Market Forecast
- 9.3.6 Russia
- 9.3.6.1 Market Trends
- 9.3.6.2 Market Forecast
- 9.3.7 Others
- 9.3.7.1 Market Trends
- 9.3.7.2 Market Forecast
- 9.3.1 Germany
- 9.4 Latin America
- 9.4.1 Brazil
- 9.4.1.1 Market Trends
- 9.4.1.2 Market Forecast
- 9.4.2 Mexico
- 9.4.2.1 Market Trends
- 9.4.2.2 Market Forecast
- 9.4.3 Others
- 9.4.3.1 Market Trends
- 9.4.3.2 Market Forecast
- 9.4.1 Brazil
- 9.5 Middle East and Africa
- 9.5.1 Market Trends
- 9.5.2 Market Breakup by Country
- 9.5.3 Market Forecast
10 Drivers, Restraints, and Opportunities
- 10.1 Overview
- 10.2 Drivers
- 10.3 Restraints
- 10.4 Opportunities
11 Value Chain Analysis
12 Porters Five Forces Analysis
- 12.1 Overview
- 12.2 Bargaining Power of Buyers
- 12.3 Bargaining Power of Suppliers
- 12.4 Degree of Competition
- 12.5 Threat of New Entrants
- 12.6 Threat of Substitutes
13 Price Analysis
14 Competitive Landscape
- 14.1 Market Structure
- 14.2 Key Players
- 14.3 Profiles of Key Players
- 14.3.1 Cloudbeds
- 14.3.1.1 Company Overview
- 14.3.1.2 Product Portfolio
- 14.3.2 Guestline Ltd.
- 14.3.2.1 Company Overview
- 14.3.2.2 Product Portfolio
- 14.3.3 Infor Inc
- 14.3.3.1 Company Overview
- 14.3.3.2 Product Portfolio
- 14.3.4 Intertec Systems
- 14.3.4.1 Company Overview
- 14.3.4.2 Product Portfolio
- 14.3.5 Johnson Contruls
- 14.3.5.1 Company Overview
- 14.3.5.2 Product Portfolio
- 14.3.5.3 Financials
- 14.3.5.4 SWOT Analysis
- 14.3.6 NEC Corporation
- 14.3.6.1 Company Overview
- 14.3.6.2 Product Portfolio
- 14.3.6.3 Financials
- 14.3.6.4 SWOT Analysis
- 14.3.7 Oracle Corporation
- 14.3.7.1 Company Overview
- 14.3.7.2 Product Portfolio
- 14.3.7.3 Financials
- 14.3.7.4 SWOT Analysis
- 14.3.8 Sabre Corporation
- 14.3.8.1 Company Overview
- 14.3.8.2 Product Portfolio
- 14.3.8.3 Financials
- 14.3.8.4 SWOT Analysis
- 14.3.9 Sage Group Plc
- 14.3.9.1 Company Overview
- 14.3.9.2 Product Portfolio
- 14.3.9.3 Financials
- 14.3.9.4 SWOT Analysis
- 14.3.10 Schneider Electric SE
- 14.3.10.1 Company Overview
- 14.3.10.2 Product Portfolio
- 14.3.10.3 Financials
- 14.3.10.4 SWOT Analysis
- 14.3.11 Siemens AG
- 14.3.11.1 Company Overview
- 14.3.11.2 Product Portfolio
- 14.3.11.3 Financials
- 14.3.11.4 SWOT Analysis
- 14.3.12 Workday Inc.
- 14.3.12.1 Company Overview
- 14.3.12.2 Product Portfolio
- 14.3.12.3 Financials
- 14.3.12.4 SWOT Analysis
- 14.3.1 Cloudbeds
List of Figures
- Figure 1: Global: Hotel and Hospitality Management Software Market: Major Drivers and Challenges
- Figure 2: Global: Hotel and Hospitality Management Software Market: Sales Value (in Billion US$), 2018-2023
- Figure 3: Global: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Billion US$), 2024-2032
- Figure 4: Global: Hotel and Hospitality Management Software Market: Breakup by Type (in %), 2023
- Figure 5: Global: Hotel and Hospitality Management Software Market: Breakup by Hotel Type (in %), 2023
- Figure 6: Global: Hotel and Hospitality Management Software Market: Breakup by Deployment (in %), 2023
- Figure 7: Global: Hotel and Hospitality Management Software Market: Breakup by Region (in %), 2023
- Figure 8: Global: Hotel and Hospitality Management Software (Hotel Operation Management System) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 9: Global: Hotel and Hospitality Management Software (Hotel Operation Management System) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 10: Global: Hotel and Hospitality Management Software (Integrated Security System) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 11: Global: Hotel and Hospitality Management Software (Integrated Security System) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 12: Global: Hotel and Hospitality Management Software (Hotel Building Automation System) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 13: Global: Hotel and Hospitality Management Software (Hotel Building Automation System) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 14: Global: Hotel and Hospitality Management Software (Guest Service Management System) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 15: Global: Hotel and Hospitality Management Software (Guest Service Management System) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 16: Global: Hotel and Hospitality Management Software (Integrated Communication Technology Solutions) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 17: Global: Hotel and Hospitality Management Software (Integrated Communication Technology Solutions) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 18: Global: Hotel and Hospitality Management Software (Business Hotels) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 19: Global: Hotel and Hospitality Management Software (Business Hotels) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 20: Global: Hotel and Hospitality Management Software (Heritage and Boutique Hotels) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 21: Global: Hotel and Hospitality Management Software (Heritage and Boutique Hotels) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 22: Global: Hotel and Hospitality Management Software (Resorts and Spas) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 23: Global: Hotel and Hospitality Management Software (Resorts and Spas) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 24: Global: Hotel and Hospitality Management Software (Cloud-based) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 25: Global: Hotel and Hospitality Management Software (Cloud-based) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 26: Global: Hotel and Hospitality Management Software (On-premises) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 27: Global: Hotel and Hospitality Management Software (On-premises) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 28: North America: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 29: North America: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 30: United States: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 31: United States: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 32: Canada: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 33: Canada: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 34: Asia-Pacific: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 35: Asia-Pacific: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 36: China: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 37: China: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 38: Japan: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 39: Japan: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 40: India: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 41: India: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 42: South Korea: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 43: South Korea: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 44: Australia: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 45: Australia: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 46: Indonesia: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 47: Indonesia: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 48: Others: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 49: Others: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 50: Europe: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 51: Europe: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 52: Germany: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 53: Germany: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 54: France: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 55: France: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 56: United Kingdom: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 57: United Kingdom: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 58: Italy: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 59: Italy: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 60: Spain: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 61: Spain: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 62: Russia: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 63: Russia: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 64: Others: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 65: Others: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 66: Latin America: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 67: Latin America: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 68: Brazil: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 69: Brazil: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 70: Mexico: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 71: Mexico: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 72: Others: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 73: Others: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 74: Middle East and Africa: Hotel and Hospitality Management Software Market: Sales Value (in Million US$), 2018 & 2023
- Figure 75: Middle East and Africa: Hotel and Hospitality Management Software Market: Breakup by Country (in %), 2023
- Figure 76: Middle East and Africa: Hotel and Hospitality Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 77: Global: Hotel and Hospitality Management Software Industry: Drivers, Restraints, and Opportunities
- Figure 78: Global: Hotel and Hospitality Management Software Industry: Value Chain Analysis
- Figure 79: Global: Hotel and Hospitality Management Software Industry: Porter's Five Forces Analysis
List of Tables
- Table 1: Global: Hotel and Hospitality Management Software Market: Key Industry Highlights, 2023 & 2032
- Table 2: Global: Hotel and Hospitality Management Software Market Forecast: Breakup by Type (in Million US$), 2024-2032
- Table 3: Global: Hotel and Hospitality Management Software Market Forecast: Breakup by Hotel Type (in Million US$), 2024-2032
- Table 4: Global: Hotel and Hospitality Management Software Market Forecast: Breakup by Deployment (in Million US$), 2024-2032
- Table 5: Global: Hotel and Hospitality Management Software Market Forecast: Breakup by Region (in Million US$), 2024-2032
- Table 6: Global: Hotel and Hospitality Management Software Market: Competitive Structure
- Table 7: Global: Hotel and Hospitality Management Software Market: Key Players
