PUBLISHER: IMARC | PRODUCT CODE: 1451793
PUBLISHER: IMARC | PRODUCT CODE: 1451793
General and Administrative Outsourcing Market Report by Type (Finance and Accounting Outsourcing, Recruitment Process Outsourcing, Payroll Outsourcing, Procurement Outsourcing, and Others), Application, and Region 2024-2032
The global general and administrative outsourcing market size reached US$ 7.4 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 13.4 Billion by 2032, exhibiting a growth rate (CAGR) of 6.6% during 2024-2032. The escalating demand for accessing lower-cost labor markets and reduction of overhead expenses, rapid utilization of internal resources towards core business activities, and easy access to extensive experience and domain expertise in non-core administrative functions represent some of the key factors driving the market.
General and Administrative (G&A) outsourcing refers to the procedure of entrusting external service providers, such as specialized third-party vendors, with the non-essential administrative functions and duties of an organization. This enables enterprises to concentrate on their core competencies, thereby eliminating the need for in-house infrastructure, staffing, and training, resulting in potential cost savings. In addition to this, G&A outsourcing offers customizable solutions that allow organizations to scale their administrative operations up or down according to their needs, without the need for major internal restructuring. These non-core administrative functions typically include finance and accounting, customer service and IT support, human resources, and payroll administration. Furthermore, G&A outsourcing shifts specific risks, such as regulatory compliance and technological advancements, to the outsourcing service provider. Some of the advantages provided by G&A outsourcing include easy access to specialized expertise, enhanced flexibility, and improved service levels.
General and Administrative Outsourcing Market Trends:
The global market is primarily driven by the escalating demand for accessing lower-cost labor markets and reduction of overhead expenses by numerous organizations. This can be attributed to the rapid utilization of internal resources towards core business activities and strategic initiatives. In line with this, the easy access to extensive experience and domain expertise in non-core administrative functions is resulting in a higher uptake of G&A outsourcing services. Moreover, continual advancements in robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) algorithms in various business processes is providing an impetus to the market. In addition to this, the augmenting demand for business process standardization and streamlining of processes across multiple locations or business units is also leading to the increasing adoption of G&A outsourcing. Furthermore, the growing number of organizational changes, such as mergers and acquisitions (M&As), and strategic business restructuring is creating a positive outlook for the market. Apart from this, an enhanced focus on improved customer experience by the organizations through redirecting internal resources towards customer-facing processes is impacting the market favorably. Some of the other factors contributing to the market include rapid digitization, the advent of Industry 4.0, shifting preference towards remote work, growing need for scalability, and extensive research and development (R&D) activities conducted by the key players.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each segment of the global general and administrative outsourcing market, along with forecasts at the global, regional, and country levels from 2024-2032. Our report has categorized the market based on type and application.
Type Insights:
Finance and Accounting Outsourcing (FAO)
Recruitment Process Outsourcing (RPO)
Payroll Outsourcing
Procurement Outsourcing
Others
The report has provided a detailed breakup and analysis of the general and administrative outsourcing market based on the type. This includes Finance and Accounting Outsourcing (FAO), Recruitment Process Outsourcing (RPO), payroll outsourcing, procurement outsourcing, and others. According to the report, Finance and Accounting Outsourcing (FAO) represented the largest segment.
Application Insights:
BFSI
Healthcare
Telecom
Manufacturing
Others
A detailed breakup and analysis of the general and administrative outsourcing market based on the application has also been provided in the report. This includes BFSI, healthcare, telecom, manufacturing, and others.
Regional Insights:
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for general and administrative outsourcing. Some of the factors driving the North America general and administrative outsourcing market included the augmenting demand for business process standardization, an enhanced focus on improved customer experience, shifting preference towards remote work, etc.
Competitive Landscape:
The report has also provided a comprehensive analysis of the competitive landscape in the global general and administrative outsourcing market. Detailed profiles of all major companies have been provided. Some of the companies covered include Accenture plc, Aon PLC, Automatic Data Processing Inc., EXLServices Holdings Inc., Genpact, GEP Worldwide, HCL Technologies Limited, Infosys Limited, International Business Machines Corporation, Kelly Services Inc., Wipro Limited, etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
Key Questions Answered in This Report:
- How has the global general and administrative outsourcing market performed so far, and how will it perform in the coming years?
- What are the drivers, restraints, and opportunities in the global general and administrative outsourcing market?
- What is the impact of each driver, restraint, and opportunity on the global general and administrative outsourcing market?
- What are the key regional markets?
- Which countries represent the most attractive general and administrative outsourcing market?
- What is the breakup of the market based on the type?
- Which is the most attractive type in the general and administrative outsourcing market?
- What is the breakup of the market based on the application?
- Which is the most attractive application in the general and administrative outsourcing market?
- What is the competitive structure of the global general and administrative outsourcing market?
- Who are the key players/companies in the global general and administrative outsourcing market?
Table of Contents
1 Preface
2 Scope and Methodology
- 2.1 Objectives of the Study
- 2.2 Stakeholders
- 2.3 Data Sources
- 2.3.1 Primary Sources
- 2.3.2 Secondary Sources
- 2.4 Market Estimation
- 2.4.1 Bottom-Up Approach
- 2.4.2 Top-Down Approach
- 2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
- 4.1 Overview
- 4.2 Key Industry Trends
5 Global General and Administrative Outsourcing Market
- 5.1 Market Overview
- 5.2 Market Performance
- 5.3 Impact of COVID-19
- 5.4 Market Forecast
6 Market Breakup by Type
- 6.1 Finance and Accounting Outsourcing (FAO)
- 6.1.1 Market Trends
- 6.1.2 Market Forecast
- 6.2 Recruitment Process Outsourcing (RPO)
- 6.2.1 Market Trends
- 6.2.2 Market Forecast
- 6.3 Payroll Outsourcing
- 6.3.1 Market Trends
- 6.3.2 Market Forecast
- 6.4 Procurement Outsourcing
- 6.4.1 Market Trends
- 6.4.2 Market Forecast
- 6.5 Others
- 6.5.1 Market Trends
- 6.5.2 Market Forecast
7 Market Breakup by Application
- 7.1 BFSI
- 7.1.1 Market Trends
- 7.1.2 Market Forecast
- 7.2 Healthcare
- 7.2.1 Market Trends
- 7.2.2 Market Forecast
- 7.3 Telecom
- 7.3.1 Market Trends
- 7.3.2 Market Forecast
- 7.4 Manufacturing
- 7.4.1 Market Trends
- 7.4.2 Market Forecast
- 7.5 Others
- 7.5.1 Market Trends
- 7.5.2 Market Forecast
8 Market Breakup by Region
- 8.1 North America
- 8.1.1 United States
- 8.1.1.1 Market Trends
- 8.1.1.2 Market Forecast
- 8.1.2 Canada
- 8.1.2.1 Market Trends
- 8.1.2.2 Market Forecast
- 8.1.1 United States
- 8.2 Asia-Pacific
- 8.2.1 China
- 8.2.1.1 Market Trends
- 8.2.1.2 Market Forecast
- 8.2.2 Japan
- 8.2.2.1 Market Trends
- 8.2.2.2 Market Forecast
- 8.2.3 India
- 8.2.3.1 Market Trends
- 8.2.3.2 Market Forecast
- 8.2.4 South Korea
- 8.2.4.1 Market Trends
- 8.2.4.2 Market Forecast
- 8.2.5 Australia
- 8.2.5.1 Market Trends
- 8.2.5.2 Market Forecast
- 8.2.6 Indonesia
- 8.2.6.1 Market Trends
- 8.2.6.2 Market Forecast
- 8.2.7 Others
- 8.2.7.1 Market Trends
- 8.2.7.2 Market Forecast
- 8.2.1 China
- 8.3 Europe
- 8.3.1 Germany
- 8.3.1.1 Market Trends
- 8.3.1.2 Market Forecast
- 8.3.2 France
- 8.3.2.1 Market Trends
- 8.3.2.2 Market Forecast
- 8.3.3 United Kingdom
- 8.3.3.1 Market Trends
- 8.3.3.2 Market Forecast
- 8.3.4 Italy
- 8.3.4.1 Market Trends
- 8.3.4.2 Market Forecast
- 8.3.5 Spain
- 8.3.5.1 Market Trends
- 8.3.5.2 Market Forecast
- 8.3.6 Russia
- 8.3.6.1 Market Trends
- 8.3.6.2 Market Forecast
- 8.3.7 Others
- 8.3.7.1 Market Trends
- 8.3.7.2 Market Forecast
- 8.3.1 Germany
- 8.4 Latin America
- 8.4.1 Brazil
- 8.4.1.1 Market Trends
- 8.4.1.2 Market Forecast
- 8.4.2 Mexico
- 8.4.2.1 Market Trends
- 8.4.2.2 Market Forecast
- 8.4.3 Others
- 8.4.3.1 Market Trends
- 8.4.3.2 Market Forecast
- 8.4.1 Brazil
- 8.5 Middle East and Africa
- 8.5.1 Market Trends
- 8.5.2 Market Breakup by Country
- 8.5.3 Market Forecast
9 Drivers, Restraints, and Opportunities
- 9.1 Overview
- 9.2 Drivers
- 9.3 Restraints
- 9.4 Opportunities
10 Value Chain Analysis
11 Porters Five Forces Analysis
- 11.1 Overview
- 11.2 Bargaining Power of Buyers
- 11.3 Bargaining Power of Suppliers
- 11.4 Degree of Competition
- 11.5 Threat of New Entrants
- 11.6 Threat of Substitutes
12 Price Analysis
13 Competitive Landscape
- 13.1 Market Structure
- 13.2 Key Players
- 13.3 Profiles of Key Players
- 13.3.1 Accenture plc
- 13.3.1.1 Company Overview
- 13.3.1.2 Product Portfolio
- 13.3.2 Aon PLC
- 13.3.2.1 Company Overview
- 13.3.2.2 Product Portfolio
- 13.3.3 Automatic Data Processing Inc.
- 13.3.3.1 Company Overview
- 13.3.3.2 Product Portfolio
- 13.3.4 EXLServices Holdings Inc.
- 13.3.4.1 Company Overview
- 13.3.4.2 Product Portfolio
- 13.3.5 Genpact
- 13.3.5.1 Company Overview
- 13.3.5.2 Product Portfolio
- 13.3.6 GEP Worldwide
- 13.3.6.1 Company Overview
- 13.3.6.2 Product Portfolio
- 13.3.7 HCL Technologies Limited
- 13.3.7.1 Company Overview
- 13.3.7.2 Product Portfolio
- 13.3.8 Infosys Limited
- 13.3.8.1 Company Overview
- 13.3.8.2 Product Portfolio
- 13.3.9 International Business Machines Corporation
- 13.3.9.1 Company Overview
- 13.3.9.2 Product Portfolio
- 13.3.10 Kelly Services Inc.
- 13.3.10.1 Company Overview
- 13.3.10.2 Product Portfolio
- 13.3.11 Wipro Limited
- 13.3.11.1 Company Overview
- 13.3.11.2 Product Portfolio
- 13.3.1 Accenture plc
Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
List of Figures
- Figure 1: Global: General and Administrative Outsourcing Market: Major Drivers and Challenges
- Figure 2: Global: General and Administrative Outsourcing Market: Sales Value (in Billion US$), 2018-2023
- Figure 3: Global: General and Administrative Outsourcing Market Forecast: Sales Value (in Billion US$), 2024-2032
- Figure 4: Global: General and Administrative Outsourcing Market: Breakup by Type (in %), 2023
- Figure 5: Global: General and Administrative Outsourcing Market: Breakup by Application (in %), 2023
- Figure 6: Global: General and Administrative Outsourcing Market: Breakup by Region (in %), 2023
- Figure 7: Global: General and Administrative Outsourcing (Finance and Accounting Outsourcing (FAO)) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 8: Global: General and Administrative Outsourcing (Finance and Accounting Outsourcing (FAO)) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 9: Global: General and Administrative Outsourcing (Recruitment Process Outsourcing (RPO)) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 10: Global: General and Administrative Outsourcing (Recruitment Process Outsourcing (RPO)) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 11: Global: General and Administrative Outsourcing (Payroll Outsourcing) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 12: Global: General and Administrative Outsourcing (Payroll Outsourcing) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 13: Global: General and Administrative Outsourcing (Procurement Outsourcing) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 14: Global: General and Administrative Outsourcing (Procurement Outsourcing) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 15: Global: General and Administrative Outsourcing (Other Types) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 16: Global: General and Administrative Outsourcing (Other Types) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 17: Global: General and Administrative Outsourcing (BFSI) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 18: Global: General and Administrative Outsourcing (BFSI) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 19: Global: General and Administrative Outsourcing (Healthcare) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 20: Global: General and Administrative Outsourcing (Healthcare) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 21: Global: General and Administrative Outsourcing (Telecom) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 22: Global: General and Administrative Outsourcing (Telecom) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 23: Global: General and Administrative Outsourcing (Manufacturing) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 24: Global: General and Administrative Outsourcing (Manufacturing) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 25: Global: General and Administrative Outsourcing (Other Applications) Market: Sales Value (in Million US$), 2018 & 2023
- Figure 26: Global: General and Administrative Outsourcing (Other Applications) Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 27: North America: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 28: North America: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 29: United States: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 30: United States: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 31: Canada: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 32: Canada: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 33: Asia-Pacific: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 34: Asia-Pacific: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 35: China: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 36: China: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 37: Japan: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 38: Japan: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 39: India: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 40: India: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 41: South Korea: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 42: South Korea: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 43: Australia: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 44: Australia: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 45: Indonesia: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 46: Indonesia: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 47: Others: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 48: Others: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 49: Europe: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 50: Europe: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 51: Germany: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 52: Germany: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 53: France: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 54: France: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 55: United Kingdom: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 56: United Kingdom: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 57: Italy: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 58: Italy: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 59: Spain: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 60: Spain: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 61: Russia: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 62: Russia: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 63: Others: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 64: Others: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 65: Latin America: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 66: Latin America: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 67: Brazil: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 68: Brazil: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 69: Mexico: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 70: Mexico: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 71: Others: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 72: Others: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 73: Middle East and Africa: General and Administrative Outsourcing Market: Sales Value (in Million US$), 2018 & 2023
- Figure 74: Middle East and Africa: General and Administrative Outsourcing Market: Breakup by Country (in %), 2023
- Figure 75: Middle East and Africa: General and Administrative Outsourcing Market Forecast: Sales Value (in Million US$), 2024-2032
- Figure 76: Global: General and Administrative Outsourcing Industry: Drivers, Restraints, and Opportunities
- Figure 77: Global: General and Administrative Outsourcing Industry: Value Chain Analysis
- Figure 78: Global: General and Administrative Outsourcing Industry: Porter's Five Forces Analysis
List of Tables
- Table 1: Global: General and Administrative Outsourcing Market: Key Industry Highlights, 2023 and 2032
- Table 2: Global: General and Administrative Outsourcing Market Forecast: Breakup by Type (in Million US$), 2024-2032
- Table 3: Global: General and Administrative Outsourcing Market Forecast: Breakup by Application (in Million US$), 2024-2032
- Table 4: Global: General and Administrative Outsourcing Market Forecast: Breakup by Region (in Million US$), 2024-2032
- Table 5: Global: General and Administrative Outsourcing Market: Competitive Structure
- Table 6: Global: General and Administrative Outsourcing Market: Key Players
