PUBLISHER: IMARC | PRODUCT CODE: 1722627
PUBLISHER: IMARC | PRODUCT CODE: 1722627
Online Banking Market Report by Banking Type, Software Type, Service Type, and Region 2025-2033
The global online banking market size reached USD 4.4 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 6.1 Billion by 2033, exhibiting a growth rate (CAGR) of 3.6% during 2025-2033. The growing usage of artificial intelligence (AI) and automation, rising preferences for contactless technologies, including virtual cards and touchless payment systems, and increasing implementation of robust security measures to safeguard client data and financial transactions are some of the factors impelling the market growth.
Online banking, also known as internet banking, is an electronic payment system facility provided by banks and financial institutions. It allows customers to use banking services and conduct financial transactions over the internet. Some commonly offered services include online bill payments, account opening, deposits, and transfers. It also enables users to view account balances, check recent transactions, obtain statements, apply for credit cards, and order checks. In recent years, online banking has gained immense popularity across the globe due to its cost-effectiveness, ease of use, instant access, enhanced security, and fast service.
Online Banking Market Trends:
Enhanced Security Features
Security concerns often hinder the widespread adoption of online banking, as individuals are cautious about the safety of their financial information. However, advancements in cybersecurity are mitigating these fears. Banks are implementing robust measures, such as multifactor authentication, biometric security protocols, and real-time fraud detection systems, to safeguard client data and financial transactions. These innovations enhance the overall trustworthiness of online banking platforms, reassuring users about the safety of their digital interactions. Additionally, encryption technologies and artificial intelligence (AI) are strengthening the protection of sensitive information. The continuous evolution of these security mechanisms is making online banking a more reliable and secure option, leading to higher user confidence. In 2024, Airtel Payments Bank introduced two new security options, Fraud Alarm and Transparent Banking, within the Airtel Thanks application. These characteristics improve safety by enabling users to report questionable behavior and enhance transparency by consolidating essential account information in an easy-to-use layout. The initiative aims to make digital banking more secure and transparent for users.
Integration of Artificial Intelligence (AI) and Automation
Artificial intelligence (AI) and automation are revolutionizing the online banking experience by enhancing efficiency, personalization, and service quality. AI-driven systems enable banks to provide real-time user support, analyze large volumes of data, and predict client needs with high accuracy. Machine learning (ML) algorithms play a crucial role in identifying patterns in user behavior, enabling financial institutions to offer tailored services and personalized financial advice. Furthermore, automation is streamlining critical banking processes, such as account opening, loan approvals, and transaction monitoring, reducing the need for manual intervention and minimizing human error. These technologies are not only accelerating the speed of transactions but are also enhancing overall operational efficiency. In 2023, Temenos launched a secure Generative AI solution for banks, which enabled the automatic classification of client transactions to enhance personalization and user experiences. This solution integrated with Temenos' digital banking platform, providing accurate transaction insights while ensuring privacy and security. Temenos focused on ethical AI deployment as part of its ongoing innovation in banking.
Rise of Contactless Banking Solutions
Contactless technologies, including virtual cards and touchless payment systems, are becoming integral to online banking, enabling users to conduct transactions without the need for physical interaction. This shift is also extending to automated teller machine (ATM) usage and in-store purchases, where seamless integration of digital banking platforms with contactless payment methods is becoming the norm. Additionally, the rise of tokenization and encrypted payment methods is enhancing security and increasing user confidence in contactless solutions. The ongoing preference for contactless transactions is reshaping the banking landscape, as it aligns with user expectations for both convenience and safety. In 2023, ToneTag launched the Contextual Unified Secure Payment (CUSP) network, which supported digital payments like unified payments interface (UPI) and contactless tokenized cards. CUSP enhanced payment security with offline data transfer and voice-based payments. It also integrated the internet of things (IoT) devices for proximity detection and offered multiple payment options.
Key Market Segmentation:
Breakup by Banking Type:
- Retail Banking
- Corporate Banking
- Investment Banking
Breakup by Software Type:
- Customized Software
- Standard Software
Breakup by Service Type:
- Payments
- Processing Services
- Customer and Channel Management
- Wealth Management
- Others
Breakup by Region:
- North America
- United States
- Canada
- Asia-Pacific
- China
- Japan
- India
- South Korea
- Australia
- Indonesia
- Others
- Europe
- Germany
- France
- United Kingdom
- Italy
- Spain
- Russia
- Others
- Latin America
- Brazil
- Mexico
- Others
- Middle East and Africa
Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Aci Worldwide Inc., Backbase, Capital Banking Solutions, CGI Inc., ebankIT, EdgeVerve Systems Limited (Infosys Limited), Fiserv Inc., Halcom d.d. (Constellation Software Inc.), Oracle Corporation, Tata Consultancy Services Limited, Technisys and Temenos AG.
Online Banking Market News:
- February 2024: Bandhan Bank partnered with Oracle to modernize its core banking system and expand digital services. Using Oracle FLEXCUBE and Oracle Banking Digital Experience, the bank enhanced operational efficiency, particularly in underserved areas, and improved services, such as loans and payments.
- May 2024: Temenos introduced its Responsible Generative AI solutions for core banking, enhancing efficiency and product management. These AI-powered solutions integrate with Temenos Core and Financial Crime Mitigation systems, offering transparency, explainability, and compliance for banks.
Key Questions Answered in This Report
- 1.What was the size of the global online banking market in 2024?
- 2.Is online banking growing?
- 3.What is the market trend for online banking?
- 4.What has been the impact of COVID-19 on the global online banking market?
- 5.What is the breakup of the global online banking market based on the banking type?
- 6.What is the breakup of the global online banking market based on the service type?
- 7.What are the key regions in the global online banking market?
- 8.Who are the key players/companies in the global online banking market?
Table of Contents
1 Preface
2 Scope and Methodology
- 2.1 Objectives of the Study
- 2.2 Stakeholders
- 2.3 Data Sources
- 2.3.1 Primary Sources
- 2.3.2 Secondary Sources
- 2.4 Market Estimation
- 2.4.1 Bottom-Up Approach
- 2.4.2 Top-Down Approach
- 2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
- 4.1 Overview
- 4.2 Key Industry Trends
5 Global Online Banking Market
- 5.1 Market Overview
- 5.2 Market Performance
- 5.3 Impact of COVID-19
- 5.4 Market Forecast
6 Market Breakup by Banking Type
- 6.1 Retail Banking
- 6.1.1 Market Trends
- 6.1.2 Market Forecast
- 6.2 Corporate Banking
- 6.2.1 Market Trends
- 6.2.2 Market Forecast
- 6.3 Investment Banking
- 6.3.1 Market Trends
- 6.3.2 Market Forecast
7 Market Breakup by Software Type
- 7.1 Customized Software
- 7.1.1 Market Trends
- 7.1.2 Market Forecast
- 7.2 Standard Software
- 7.2.1 Market Trends
- 7.2.2 Market Forecast
8 Market Breakup by Service Type
- 8.1 Payments
- 8.1.1 Market Trends
- 8.1.2 Market Forecast
- 8.2 Processing Services
- 8.2.1 Market Trends
- 8.2.2 Market Forecast
- 8.3 Customer and Channel Management
- 8.3.1 Market Trends
- 8.3.2 Market Forecast
- 8.4 Wealth Management
- 8.4.1 Market Trends
- 8.4.2 Market Forecast
- 8.5 Others
- 8.5.1 Market Trends
- 8.5.2 Market Forecast
9 Market Breakup by Region
- 9.1 North America
- 9.1.1 United States
- 9.1.1.1 Market Trends
- 9.1.1.2 Market Forecast
- 9.1.2 Canada
- 9.1.2.1 Market Trends
- 9.1.2.2 Market Forecast
- 9.1.1 United States
- 9.2 Asia-Pacific
- 9.2.1 China
- 9.2.1.1 Market Trends
- 9.2.1.2 Market Forecast
- 9.2.2 Japan
- 9.2.2.1 Market Trends
- 9.2.2.2 Market Forecast
- 9.2.3 India
- 9.2.3.1 Market Trends
- 9.2.3.2 Market Forecast
- 9.2.4 South Korea
- 9.2.4.1 Market Trends
- 9.2.4.2 Market Forecast
- 9.2.5 Australia
- 9.2.5.1 Market Trends
- 9.2.5.2 Market Forecast
- 9.2.6 Indonesia
- 9.2.6.1 Market Trends
- 9.2.6.2 Market Forecast
- 9.2.7 Others
- 9.2.7.1 Market Trends
- 9.2.7.2 Market Forecast
- 9.2.1 China
- 9.3 Europe
- 9.3.1 Germany
- 9.3.1.1 Market Trends
- 9.3.1.2 Market Forecast
- 9.3.2 France
- 9.3.2.1 Market Trends
- 9.3.2.2 Market Forecast
- 9.3.3 United Kingdom
- 9.3.3.1 Market Trends
- 9.3.3.2 Market Forecast
- 9.3.4 Italy
- 9.3.4.1 Market Trends
- 9.3.4.2 Market Forecast
- 9.3.5 Spain
- 9.3.5.1 Market Trends
- 9.3.5.2 Market Forecast
- 9.3.6 Russia
- 9.3.6.1 Market Trends
- 9.3.6.2 Market Forecast
- 9.3.7 Others
- 9.3.7.1 Market Trends
- 9.3.7.2 Market Forecast
- 9.3.1 Germany
- 9.4 Latin America
- 9.4.1 Brazil
- 9.4.1.1 Market Trends
- 9.4.1.2 Market Forecast
- 9.4.2 Mexico
- 9.4.2.1 Market Trends
- 9.4.2.2 Market Forecast
- 9.4.3 Others
- 9.4.3.1 Market Trends
- 9.4.3.2 Market Forecast
- 9.4.1 Brazil
- 9.5 Middle East and Africa
- 9.5.1 Market Trends
- 9.5.2 Market Breakup by Country
- 9.5.3 Market Forecast
10 SWOT Analysis
- 10.1 Overview
- 10.2 Strengths
- 10.3 Weaknesses
- 10.4 Opportunities
- 10.5 Threats
11 Value Chain Analysis
12 Porters Five Forces Analysis
- 12.1 Overview
- 12.2 Bargaining Power of Buyers
- 12.3 Bargaining Power of Suppliers
- 12.4 Degree of Competition
- 12.5 Threat of New Entrants
- 12.6 Threat of Substitutes
13 Price Analysis
14 Competitive Landscape
- 14.1 Market Structure
- 14.2 Key Players
- 14.3 Profiles of Key Players
- 14.3.1 Aci Worldwide Inc.
- 14.3.1.1 Company Overview
- 14.3.1.2 Product Portfolio
- 14.3.1.3 Financials
- 14.3.1.4 SWOT Analysis
- 14.3.2 Backbase
- 14.3.2.1 Company Overview
- 14.3.2.2 Product Portfolio
- 14.3.3 Capital Banking Solutions
- 14.3.3.1 Company Overview
- 14.3.3.2 Product Portfolio
- 14.3.4 CGI Inc.
- 14.3.4.1 Company Overview
- 14.3.4.2 Product Portfolio
- 14.3.4.3 Financials
- 14.3.4.4 SWOT Analysis
- 14.3.5 ebankIT
- 14.3.5.1 Company Overview
- 14.3.5.2 Product Portfolio
- 14.3.6 EdgeVerve Systems Limited (Infosys Limited)
- 14.3.6.1 Company Overview
- 14.3.6.2 Product Portfolio
- 14.3.7 Fiserv Inc.
- 14.3.7.1 Company Overview
- 14.3.7.2 Product Portfolio
- 14.3.7.3 Financials
- 14.3.7.4 SWOT Analysis
- 14.3.8 Halcom d.d. (Constellation Software Inc)
- 14.3.8.1 Company Overview
- 14.3.8.2 Product Portfolio
- 14.3.9 Oracle Corporation
- 14.3.9.1 Company Overview
- 14.3.9.2 Product Portfolio
- 14.3.9.3 Financials
- 14.3.9.4 SWOT Analysis
- 14.3.10 Tata Consultancy Services Limited
- 14.3.10.1 Company Overview
- 14.3.10.2 Product Portfolio
- 14.3.10.3 Financials
- 14.3.10.4 SWOT Analysis
- 14.3.11 Technisys
- 14.3.11.1 Company Overview
- 14.3.11.2 Product Portfolio
- 14.3.12 Temenos AG
- 14.3.12.1 Company Overview
- 14.3.12.2 Product Portfolio
- 14.3.12.3 Financials
- 14.3.12.4 SWOT Analysis
- 14.3.1 Aci Worldwide Inc.
List of Figures
- Figure 1: Global: Online Banking Market: Major Drivers and Challenges
- Figure 2: Global: Online Banking Market: Sales Value (in Billion USD), 2019-2024
- Figure 3: Global: Online Banking Market Forecast: Sales Value (in Billion USD), 2025-2033
- Figure 4: Global: Online Banking Market: Breakup by Banking Type (in %), 2024
- Figure 5: Global: Online Banking Market: Breakup by Software Type (in %), 2024
- Figure 6: Global: Online Banking Market: Breakup by Service Type (in %), 2024
- Figure 7: Global: Online Banking Market: Breakup by Region (in %), 2024
- Figure 8: Global: Online Banking (Retail Banking) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 9: Global: Online Banking (Retail Banking) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 10: Global: Online Banking (Corporate Banking) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 11: Global: Online Banking (Corporate Banking) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 12: Global: Online Banking (Investment Banking) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 13: Global: Online Banking (Investment Banking) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 14: Global: Online Banking (Customized Software) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 15: Global: Online Banking (Customized Software) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 16: Global: Online Banking (Standard Software) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 17: Global: Online Banking (Standard Software) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 18: Global: Online Banking (Payments) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 19: Global: Online Banking (Payments) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 20: Global: Online Banking (Processing Services) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 21: Global: Online Banking (Processing Services) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 22: Global: Online Banking (Customer and Channel Management) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 23: Global: Online Banking (Customer and Channel Management) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 24: Global: Online Banking (Wealth Management) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 25: Global: Online Banking (Wealth Management) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 26: Global: Online Banking (Other Service Types) Market: Sales Value (in Million USD), 2019 & 2024
- Figure 27: Global: Online Banking (Other Service Types) Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 28: North America: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 29: North America: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 30: United States: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 31: United States: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 32: Canada: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 33: Canada: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 34: Asia-Pacific: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 35: Asia-Pacific: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 36: China: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 37: China: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 38: Japan: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 39: Japan: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 40: India: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 41: India: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 42: South Korea: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 43: South Korea: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 44: Australia: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 45: Australia: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 46: Indonesia: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 47: Indonesia: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 48: Others: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 49: Others: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 50: Europe: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 51: Europe: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 52: Germany: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 53: Germany: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 54: France: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 55: France: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 56: United Kingdom: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 57: United Kingdom: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 58: Italy: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 59: Italy: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 60: Spain: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 61: Spain: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 62: Russia: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 63: Russia: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 64: Others: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 65: Others: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 66: Latin America: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 67: Latin America: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 68: Brazil: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 69: Brazil: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 70: Mexico: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 71: Mexico: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 72: Others: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 73: Others: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 74: Middle East and Africa: Online Banking Market: Sales Value (in Million USD), 2019 & 2024
- Figure 75: Middle East and Africa: Online Banking Market: Breakup by Country (in %), 2024
- Figure 76: Middle East and Africa: Online Banking Market Forecast: Sales Value (in Million USD), 2025-2033
- Figure 77: Global: Online Banking Industry: SWOT Analysis
- Figure 78: Global: Online Banking Industry: Value Chain Analysis
- Figure 79: Global: Online Banking Industry: Porter's Five Forces Analysis
List of Tables
- Table 1: Global: Online Banking Market: Key Industry Highlights, 2024 and 2033
- Table 2: Global: Online Banking Market Forecast: Breakup by Banking Type (in Million USD), 2025-2033
- Table 3: Global: Online Banking Market Forecast: Breakup by Software Type (in Million USD), 2025-2033
- Table 4: Global: Online Banking Market Forecast: Breakup by Service Type (in Million USD), 2025-2033
- Table 5: Global: Online Banking Market Forecast: Breakup by Region (in Million USD), 2025-2033
- Table 6: Global: Online Banking Market: Competitive Structure
- Table 7: Global: Online Banking Market: Key Players
