Global Live Chat Software Market 2023-2027

PUBLISHED: June 29, 2023

PAGES: 147 Pages

DELIVERY TIME: 1-2 business days

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The live chat software market is forecasted to grow by USD 428.8 mn during 2022-2027, accelerating at a CAGR of 8.91% during the forecast period. The report on the live chat software market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increasing customer expectations for real time support and personalized interactions, growing adoption of digital channels and online platforms by businesses, and rising demand for efficient and cost-effective customer service solutions.

Technavio's live chat software market is segmented as below:

By Type

Customer service live chat systems
Informational service live chat systems
Sales live chat system

By End-user

Large enterprise
SMEs

By Geographical Landscape

North America
APAC
Europe
South America
Middle East and Africa

This study identifies the increased adoption of ai-powered chatbots and virtual assistants for automated customer interactions as one of the prime reasons driving the live chat software market growth during the next few years. Also, integration of live chat software with omnichannel customer support platforms and use of chat analytics and ai-driven insights for customer behavior analysis will lead to sizable demand in the market.

The report on the live chat software market covers the following areas:

Live chat software market sizing
Live chat software market forecast
Live chat software market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading live chat software market vendors that include 3CX, Appy Pie LLC, ByteQuack, Chaport Inc., Drift.com Inc., Freshworks Inc., Grexit Inc., Habla Inc., HelpCrunch Corp., HubSpot Inc., LiveChat Inc., Podium Corp Inc., Roger Wilco LLC, The Pipedrive Services, ThriveDesk, Tidio LLC, Userlike UG, Vision Helpdesk, Zoho Corp. Pvt. Ltd., and ZoomInfo Technologies Inc.. Also, the live chat software market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Product Code: IRTNTR75838

1 Executive Summary

1.1 Market overview
Exhibit 01: Executive Summary - Chart on Market Overview
Exhibit 02: Executive Summary - Data Table on Market Overview
Exhibit 03: Executive Summary - Chart on Global Market Characteristics
Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape
Exhibit 05: Executive Summary - Chart on Market Segmentation by Type
Exhibit 06: Executive Summary - Chart on Market Segmentation by End-user
Exhibit 07: Executive Summary - Chart on Incremental Growth
Exhibit 08: Executive Summary - Data Table on Incremental Growth
Exhibit 09: Executive Summary - Chart on Vendor Market Positioning

2 Market Landscape

2.1 Market ecosystem
Exhibit 10: Parent market
Exhibit 11: Market Characteristics

3 Market Sizing

3.1 Market definition
Exhibit 12: Offerings of vendors included in the market definition
3.2 Market segment analysis
Exhibit 13: Market segments
3.3 Market size 2022
3.4 Market outlook: Forecast for 2022-2027
Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)

4 Historic Market Size

4.1 Global live chat software market 2017 - 2021
Exhibit 18: Historic Market Size - Data Table on global live chat software market 2017 - 2021 ($ million)
4.2 Type Segment Analysis 2017 - 2021
Exhibit 19: Historic Market Size - Type Segment 2017 - 2021 ($ million)
4.3 End-user Segment Analysis 2017 - 2021
Exhibit 20: Historic Market Size - End-user Segment 2017 - 2021 ($ million)
4.4 Geography Segment Analysis 2017 - 2021
Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
4.5 Country Segment Analysis 2017 - 2021
Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ million)

5 Five Forces Analysis

5.1 Five forces summary
Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
5.2 Bargaining power of buyers
Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
5.3 Bargaining power of suppliers
Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
5.4 Threat of new entrants
Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027
5.5 Threat of substitutes
Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027
5.6 Threat of rivalry
Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027
5.7 Market condition
Exhibit 29: Chart on Market condition - Five forces 2022 and 2027

6 Market Segmentation by Type

6.1 Market segments
Exhibit 30: Chart on Type - Market share 2022-2027 (%)
Exhibit 31: Data Table on Type - Market share 2022-2027 (%)
6.2 Comparison by Type
Exhibit 32: Chart on Comparison by Type
Exhibit 33: Data Table on Comparison by Type
6.3 Customer service live chat systems - Market size and forecast 2022-2027
Exhibit 34: Chart on Customer service live chat systems - Market size and forecast 2022-2027 ($ million)
Exhibit 35: Data Table on Customer service live chat systems - Market size and forecast 2022-2027 ($ million)
Exhibit 36: Chart on Customer service live chat systems - Year-over-year growth 2022-2027 (%)
Exhibit 37: Data Table on Customer service live chat systems - Year-over-year growth 2022-2027 (%)
6.4 Informational service live chat systems - Market size and forecast 2022-2027
Exhibit 38: Chart on Informational service live chat systems - Market size and forecast 2022-2027 ($ million)
Exhibit 39: Data Table on Informational service live chat systems - Market size and forecast 2022-2027 ($ million)
Exhibit 40: Chart on Informational service live chat systems - Year-over-year growth 2022-2027 (%)
Exhibit 41: Data Table on Informational service live chat systems - Year-over-year growth 2022-2027 (%)
6.5 Sales live chat system - Market size and forecast 2022-2027
Exhibit 42: Chart on Sales live chat system - Market size and forecast 2022-2027 ($ million)
Exhibit 43: Data Table on Sales live chat system - Market size and forecast 2022-2027 ($ million)
Exhibit 44: Chart on Sales live chat system - Year-over-year growth 2022-2027 (%)
Exhibit 45: Data Table on Sales live chat system - Year-over-year growth 2022-2027 (%)
6.6 Market opportunity by Type
Exhibit 46: Market opportunity by Type ($ million)
Exhibit 47: Data Table on Market opportunity by Type ($ million)

7 Market Segmentation by End-user

7.1 Market segments
Exhibit 48: Chart on End-user - Market share 2022-2027 (%)
Exhibit 49: Data Table on End-user - Market share 2022-2027 (%)
7.2 Comparison by End-user
Exhibit 50: Chart on Comparison by End-user
Exhibit 51: Data Table on Comparison by End-user
7.3 Large enterprise - Market size and forecast 2022-2027
Exhibit 52: Chart on Large enterprise - Market size and forecast 2022-2027 ($ million)
Exhibit 53: Data Table on Large enterprise - Market size and forecast 2022-2027 ($ million)
Exhibit 54: Chart on Large enterprise - Year-over-year growth 2022-2027 (%)
Exhibit 55: Data Table on Large enterprise - Year-over-year growth 2022-2027 (%)
7.4 SMEs - Market size and forecast 2022-2027
Exhibit 56: Chart on SMEs - Market size and forecast 2022-2027 ($ million)
Exhibit 57: Data Table on SMEs - Market size and forecast 2022-2027 ($ million)
Exhibit 58: Chart on SMEs - Year-over-year growth 2022-2027 (%)
Exhibit 59: Data Table on SMEs - Year-over-year growth 2022-2027 (%)
7.5 Market opportunity by End-user
Exhibit 60: Market opportunity by End-user ($ million)
Exhibit 61: Data Table on Market opportunity by End-user ($ million)

8 Customer Landscape

8.1 Customer landscape overview
Exhibit 62: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

9.1 Geographic segmentation
Exhibit 63: Chart on Market share By Geographical Landscape 2022-2027 (%)
Exhibit 64: Data Table on Market share By Geographical Landscape 2022-2027 (%)
9.2 Geographic comparison
Exhibit 65: Chart on Geographic comparison
Exhibit 66: Data Table on Geographic comparison
9.3 North America - Market size and forecast 2022-2027
Exhibit 67: Chart on North America - Market size and forecast 2022-2027 ($ million)
Exhibit 68: Data Table on North America - Market size and forecast 2022-2027 ($ million)
Exhibit 69: Chart on North America - Year-over-year growth 2022-2027 (%)
Exhibit 70: Data Table on North America - Year-over-year growth 2022-2027 (%)
9.4 APAC - Market size and forecast 2022-2027
Exhibit 71: Chart on APAC - Market size and forecast 2022-2027 ($ million)
Exhibit 72: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
Exhibit 73: Chart on APAC - Year-over-year growth 2022-2027 (%)
Exhibit 74: Data Table on APAC - Year-over-year growth 2022-2027 (%)
9.5 Europe - Market size and forecast 2022-2027
Exhibit 75: Chart on Europe - Market size and forecast 2022-2027 ($ million)
Exhibit 76: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
Exhibit 77: Chart on Europe - Year-over-year growth 2022-2027 (%)
Exhibit 78: Data Table on Europe - Year-over-year growth 2022-2027 (%)
9.6 South America - Market size and forecast 2022-2027
Exhibit 79: Chart on South America - Market size and forecast 2022-2027 ($ million)
Exhibit 80: Data Table on South America - Market size and forecast 2022-2027 ($ million)
Exhibit 81: Chart on South America - Year-over-year growth 2022-2027 (%)
Exhibit 82: Data Table on South America - Year-over-year growth 2022-2027 (%)
9.7 Middle East and Africa - Market size and forecast 2022-2027
Exhibit 83: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibit 84: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibit 85: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibit 86: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
9.8 US - Market size and forecast 2022-2027
Exhibit 87: Chart on US - Market size and forecast 2022-2027 ($ million)
Exhibit 88: Data Table on US - Market size and forecast 2022-2027 ($ million)
Exhibit 89: Chart on US - Year-over-year growth 2022-2027 (%)
Exhibit 90: Data Table on US - Year-over-year growth 2022-2027 (%)
9.9 China - Market size and forecast 2022-2027
Exhibit 91: Chart on China - Market size and forecast 2022-2027 ($ million)
Exhibit 92: Data Table on China - Market size and forecast 2022-2027 ($ million)
Exhibit 93: Chart on China - Year-over-year growth 2022-2027 (%)
Exhibit 94: Data Table on China - Year-over-year growth 2022-2027 (%)
9.10 UK - Market size and forecast 2022-2027
Exhibit 95: Chart on UK - Market size and forecast 2022-2027 ($ million)
Exhibit 96: Data Table on UK - Market size and forecast 2022-2027 ($ million)
Exhibit 97: Chart on UK - Year-over-year growth 2022-2027 (%)
Exhibit 98: Data Table on UK - Year-over-year growth 2022-2027 (%)
9.11 Germany - Market size and forecast 2022-2027
Exhibit 99: Chart on Germany - Market size and forecast 2022-2027 ($ million)
Exhibit 100: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
Exhibit 101: Chart on Germany - Year-over-year growth 2022-2027 (%)
Exhibit 102: Data Table on Germany - Year-over-year growth 2022-2027 (%)
9.12 Canada - Market size and forecast 2022-2027
Exhibit 103: Chart on Canada - Market size and forecast 2022-2027 ($ million)
Exhibit 104: Data Table on Canada - Market size and forecast 2022-2027 ($ million)
Exhibit 105: Chart on Canada - Year-over-year growth 2022-2027 (%)
Exhibit 106: Data Table on Canada - Year-over-year growth 2022-2027 (%)
9.13 Market opportunity By Geographical Landscape
Exhibit 107: Market opportunity By Geographical Landscape ($ million)
Exhibit 108: Data Tables on Market opportunity By Geographical Landscape ($ million)

10 Drivers, Challenges, and Trends

10.1 Market drivers
10.2 Market challenges
10.3 Impact of drivers and challenges
Exhibit 109: Impact of drivers and challenges in 2022 and 2027
10.4 Market trends

11 Vendor Landscape

11.1 Overview
11.2 Vendor landscape
Exhibit 110: Overview on Criticality of inputs and Factors of differentiation
11.3 Landscape disruption
Exhibit 111: Overview on factors of disruption
11.4 Industry risks
Exhibit 112: Impact of key risks on business

12 Vendor Analysis

12.1 Vendors covered
Exhibit 113: Vendors covered
12.2 Market positioning of vendors
Exhibit 114: Matrix on vendor position and classification
12.3 3CX
Exhibit 115: 3CX - Overview
Exhibit 116: 3CX - Product / Service
Exhibit 117: 3CX - Key offerings
12.4 ByteQuack
Exhibit 118: ByteQuack - Overview
Exhibit 119: ByteQuack - Product / Service
Exhibit 120: ByteQuack - Key offerings
12.5 Chaport Inc.
Exhibit 121: Chaport Inc. - Overview
Exhibit 122: Chaport Inc. - Product / Service
Exhibit 123: Chaport Inc. - Key offerings
12.6 Drift.com Inc.
Exhibit 124: Drift.com Inc. - Overview
Exhibit 125: Drift.com Inc. - Product / Service
Exhibit 126: Drift.com Inc. - Key offerings
12.7 Freshworks Inc.
Exhibit 127: Freshworks Inc. - Overview
Exhibit 128: Freshworks Inc. - Product / Service
Exhibit 129: Freshworks Inc. - Key offerings
12.8 Habla Inc.
Exhibit 130: Habla Inc. - Overview
Exhibit 131: Habla Inc. - Product / Service
Exhibit 132: Habla Inc. - Key offerings
12.9 HubSpot Inc.
Exhibit 133: HubSpot Inc. - Overview
Exhibit 134: HubSpot Inc. - Product / Service
Exhibit 135: HubSpot Inc. - Key news
Exhibit 136: HubSpot Inc. - Key offerings
12.10 LiveChat Inc.
Exhibit 137: LiveChat Inc. - Overview
Exhibit 138: LiveChat Inc. - Product / Service
Exhibit 139: LiveChat Inc. - Key offerings
12.11 Podium Corp Inc.
Exhibit 140: Podium Corp Inc. - Overview
Exhibit 141: Podium Corp Inc. - Product / Service
Exhibit 142: Podium Corp Inc. - Key offerings
12.12 The Pipedrive Services
Exhibit 143: The Pipedrive Services - Overview
Exhibit 144: The Pipedrive Services - Product / Service
Exhibit 145: The Pipedrive Services - Key offerings
12.13 Tidio LLC
Exhibit 146: Tidio LLC - Overview
Exhibit 147: Tidio LLC - Product / Service
Exhibit 148: Tidio LLC - Key offerings
12.14 Userlike UG
Exhibit 149: Userlike UG - Overview
Exhibit 150: Userlike UG - Product / Service
Exhibit 151: Userlike UG - Key offerings
12.15 Vision Helpdesk
Exhibit 152: Vision Helpdesk - Overview
Exhibit 153: Vision Helpdesk - Product / Service
Exhibit 154: Vision Helpdesk - Key offerings
12.16 Zoho Corp. Pvt. Ltd.
Exhibit 155: Zoho Corp. Pvt. Ltd. - Overview
Exhibit 156: Zoho Corp. Pvt. Ltd. - Product / Service
Exhibit 157: Zoho Corp. Pvt. Ltd. - Key offerings
12.17 ZoomInfo Technologies Inc.
Exhibit 158: ZoomInfo Technologies Inc. - Overview
Exhibit 159: ZoomInfo Technologies Inc. - Product / Service
Exhibit 160: ZoomInfo Technologies Inc. - Key offerings

13 Appendix

13.1 Scope of the report
13.2 Inclusions and exclusions checklist
Exhibit 161: Inclusions checklist
Exhibit 162: Exclusions checklist
13.3 Currency conversion rates for US$
Exhibit 163: Currency conversion rates for US$
13.4 Research methodology
Exhibit 164: Research methodology
Exhibit 165: Validation techniques employed for market sizing
Exhibit 166: Information sources
13.5 List of abbreviations
Exhibit 167: List of abbreviations

Product Code: IRTNTR75838

Exhibits:

Exhibits1: Executive Summary - Chart on Market Overview
Exhibits2: Executive Summary - Data Table on Market Overview
Exhibits3: Executive Summary - Chart on Global Market Characteristics
Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits5: Executive Summary - Chart on Market Segmentation by Type
Exhibits6: Executive Summary - Chart on Market Segmentation by End-user
Exhibits7: Executive Summary - Chart on Incremental Growth
Exhibits8: Executive Summary - Data Table on Incremental Growth
Exhibits9: Executive Summary - Chart on Vendor Market Positioning
Exhibits10: Parent market
Exhibits11: Market Characteristics
Exhibits12: Offerings of vendors included in the market definition
Exhibits13: Market segments
Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ million)
Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
Exhibits18: Historic Market Size - Data Table on global live chat software market 2017 - 2021 ($ million)
Exhibits19: Historic Market Size - Type Segment 2017 - 2021 ($ million)
Exhibits20: Historic Market Size - End-user Segment 2017 - 2021 ($ million)
Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ million)
Exhibits23: Five forces analysis - Comparison between 2022 and 2027
Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027
Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027
Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027
Exhibits29: Chart on Market condition - Five forces 2022 and 2027
Exhibits30: Chart on Type - Market share 2022-2027 (%)
Exhibits31: Data Table on Type - Market share 2022-2027 (%)
Exhibits32: Chart on Comparison by Type
Exhibits33: Data Table on Comparison by Type
Exhibits34: Chart on Customer service live chat systems - Market size and forecast 2022-2027 ($ million)
Exhibits35: Data Table on Customer service live chat systems - Market size and forecast 2022-2027 ($ million)
Exhibits36: Chart on Customer service live chat systems - Year-over-year growth 2022-2027 (%)
Exhibits37: Data Table on Customer service live chat systems - Year-over-year growth 2022-2027 (%)
Exhibits38: Chart on Informational service live chat systems - Market size and forecast 2022-2027 ($ million)
Exhibits39: Data Table on Informational service live chat systems - Market size and forecast 2022-2027 ($ million)
Exhibits40: Chart on Informational service live chat systems - Year-over-year growth 2022-2027 (%)
Exhibits41: Data Table on Informational service live chat systems - Year-over-year growth 2022-2027 (%)
Exhibits42: Chart on Sales live chat system - Market size and forecast 2022-2027 ($ million)
Exhibits43: Data Table on Sales live chat system - Market size and forecast 2022-2027 ($ million)
Exhibits44: Chart on Sales live chat system - Year-over-year growth 2022-2027 (%)
Exhibits45: Data Table on Sales live chat system - Year-over-year growth 2022-2027 (%)
Exhibits46: Market opportunity by Type ($ million)
Exhibits47: Data Table on Market opportunity by Type ($ million)
Exhibits48: Chart on End-user - Market share 2022-2027 (%)
Exhibits49: Data Table on End-user - Market share 2022-2027 (%)
Exhibits50: Chart on Comparison by End-user
Exhibits51: Data Table on Comparison by End-user
Exhibits52: Chart on Large enterprise - Market size and forecast 2022-2027 ($ million)
Exhibits53: Data Table on Large enterprise - Market size and forecast 2022-2027 ($ million)
Exhibits54: Chart on Large enterprise - Year-over-year growth 2022-2027 (%)
Exhibits55: Data Table on Large enterprise - Year-over-year growth 2022-2027 (%)
Exhibits56: Chart on SMEs - Market size and forecast 2022-2027 ($ million)
Exhibits57: Data Table on SMEs - Market size and forecast 2022-2027 ($ million)
Exhibits58: Chart on SMEs - Year-over-year growth 2022-2027 (%)
Exhibits59: Data Table on SMEs - Year-over-year growth 2022-2027 (%)
Exhibits60: Market opportunity by End-user ($ million)
Exhibits61: Data Table on Market opportunity by End-user ($ million)
Exhibits62: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits63: Chart on Market share By Geographical Landscape 2022-2027 (%)
Exhibits64: Data Table on Market share By Geographical Landscape 2022-2027 (%)
Exhibits65: Chart on Geographic comparison
Exhibits66: Data Table on Geographic comparison
Exhibits67: Chart on North America - Market size and forecast 2022-2027 ($ million)
Exhibits68: Data Table on North America - Market size and forecast 2022-2027 ($ million)
Exhibits69: Chart on North America - Year-over-year growth 2022-2027 (%)
Exhibits70: Data Table on North America - Year-over-year growth 2022-2027 (%)
Exhibits71: Chart on APAC - Market size and forecast 2022-2027 ($ million)
Exhibits72: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
Exhibits73: Chart on APAC - Year-over-year growth 2022-2027 (%)
Exhibits74: Data Table on APAC - Year-over-year growth 2022-2027 (%)
Exhibits75: Chart on Europe - Market size and forecast 2022-2027 ($ million)
Exhibits76: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
Exhibits77: Chart on Europe - Year-over-year growth 2022-2027 (%)
Exhibits78: Data Table on Europe - Year-over-year growth 2022-2027 (%)
Exhibits79: Chart on South America - Market size and forecast 2022-2027 ($ million)
Exhibits80: Data Table on South America - Market size and forecast 2022-2027 ($ million)
Exhibits81: Chart on South America - Year-over-year growth 2022-2027 (%)
Exhibits82: Data Table on South America - Year-over-year growth 2022-2027 (%)
Exhibits83: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibits84: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibits85: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibits86: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibits87: Chart on US - Market size and forecast 2022-2027 ($ million)
Exhibits88: Data Table on US - Market size and forecast 2022-2027 ($ million)
Exhibits89: Chart on US - Year-over-year growth 2022-2027 (%)
Exhibits90: Data Table on US - Year-over-year growth 2022-2027 (%)
Exhibits91: Chart on China - Market size and forecast 2022-2027 ($ million)
Exhibits92: Data Table on China - Market size and forecast 2022-2027 ($ million)
Exhibits93: Chart on China - Year-over-year growth 2022-2027 (%)
Exhibits94: Data Table on China - Year-over-year growth 2022-2027 (%)
Exhibits95: Chart on UK - Market size and forecast 2022-2027 ($ million)
Exhibits96: Data Table on UK - Market size and forecast 2022-2027 ($ million)
Exhibits97: Chart on UK - Year-over-year growth 2022-2027 (%)
Exhibits98: Data Table on UK - Year-over-year growth 2022-2027 (%)
Exhibits99: Chart on Germany - Market size and forecast 2022-2027 ($ million)
Exhibits100: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
Exhibits101: Chart on Germany - Year-over-year growth 2022-2027 (%)
Exhibits102: Data Table on Germany - Year-over-year growth 2022-2027 (%)
Exhibits103: Chart on Canada - Market size and forecast 2022-2027 ($ million)
Exhibits104: Data Table on Canada - Market size and forecast 2022-2027 ($ million)
Exhibits105: Chart on Canada - Year-over-year growth 2022-2027 (%)
Exhibits106: Data Table on Canada - Year-over-year growth 2022-2027 (%)
Exhibits107: Market opportunity By Geographical Landscape ($ million)
Exhibits108: Data Tables on Market opportunity By Geographical Landscape ($ million)
Exhibits109: Impact of drivers and challenges in 2022 and 2027
Exhibits110: Overview on Criticality of inputs and Factors of differentiation
Exhibits111: Overview on factors of disruption
Exhibits112: Impact of key risks on business
Exhibits113: Vendors covered
Exhibits114: Matrix on vendor position and classification
Exhibits115: 3CX - Overview
Exhibits116: 3CX - Product / Service
Exhibits117: 3CX - Key offerings
Exhibits118: ByteQuack - Overview
Exhibits119: ByteQuack - Product / Service
Exhibits120: ByteQuack - Key offerings
Exhibits121: Chaport Inc. - Overview
Exhibits122: Chaport Inc. - Product / Service
Exhibits123: Chaport Inc. - Key offerings
Exhibits124: Drift.com Inc. - Overview
Exhibits125: Drift.com Inc. - Product / Service
Exhibits126: Drift.com Inc. - Key offerings
Exhibits127: Freshworks Inc. - Overview
Exhibits128: Freshworks Inc. - Product / Service
Exhibits129: Freshworks Inc. - Key offerings
Exhibits130: Habla Inc. - Overview
Exhibits131: Habla Inc. - Product / Service
Exhibits132: Habla Inc. - Key offerings
Exhibits133: HubSpot Inc. - Overview
Exhibits134: HubSpot Inc. - Product / Service
Exhibits135: HubSpot Inc. - Key news
Exhibits136: HubSpot Inc. - Key offerings
Exhibits137: LiveChat Inc. - Overview
Exhibits138: LiveChat Inc. - Product / Service
Exhibits139: LiveChat Inc. - Key offerings
Exhibits140: Podium Corp Inc. - Overview
Exhibits141: Podium Corp Inc. - Product / Service
Exhibits142: Podium Corp Inc. - Key offerings
Exhibits143: The Pipedrive Services - Overview
Exhibits144: The Pipedrive Services - Product / Service
Exhibits145: The Pipedrive Services - Key offerings
Exhibits146: Tidio LLC - Overview
Exhibits147: Tidio LLC - Product / Service
Exhibits148: Tidio LLC - Key offerings
Exhibits149: Userlike UG - Overview
Exhibits150: Userlike UG - Product / Service
Exhibits151: Userlike UG - Key offerings
Exhibits152: Vision Helpdesk - Overview
Exhibits153: Vision Helpdesk - Product / Service
Exhibits154: Vision Helpdesk - Key offerings
Exhibits155: Zoho Corp. Pvt. Ltd. - Overview
Exhibits156: Zoho Corp. Pvt. Ltd. - Product / Service
Exhibits157: Zoho Corp. Pvt. Ltd. - Key offerings
Exhibits158: ZoomInfo Technologies Inc. - Overview
Exhibits159: ZoomInfo Technologies Inc. - Product / Service
Exhibits160: ZoomInfo Technologies Inc. - Key offerings
Exhibits161: Inclusions checklist
Exhibits162: Exclusions checklist
Exhibits163: Currency conversion rates for US$
Exhibits164: Research methodology
Exhibits165: Validation techniques employed for market sizing
Exhibits166: Information sources
Exhibits167: List of abbreviations