PUBLISHER: 360iResearch | PRODUCT CODE: 1471425
PUBLISHER: 360iResearch | PRODUCT CODE: 1471425
[196 Pages Report] The Point-of-Sale Terminals Market size was estimated at USD 97.64 billion in 2023 and expected to reach USD 104.83 billion in 2024, at a CAGR 7.67% to reach USD 163.89 billion by 2030.
A point-of-sale (POS) terminal is critical to the payment systems of the retail, hospitality, and service sectors. It is a physical and digital platform for executing customer transactions and managing business sales operations. POS terminals have evolved from traditional cash registers to sophisticated, multifunctional devices integrating various hardware and software technologies. In recent years, there has been a significant increase in the adoption of wireless Point-of-Sale (POS) terminals across various retail and restaurant businesses. The growing demand for seamless, efficient, contactless payment methods drives this trend. Contactless transactions reduce physical touchpoints and enable quicker transaction times, enhancing customer satisfaction and retention rates. Integrating cutting-edge technologies such as Near Field Communication (NFC), QR code scanning, and mobile wallets facilitates secure and convenient payment experiences for customers. Modern POS systems have advanced features that streamline business operations, including accounting integrations, sales tracking, inventory management, and customer relationship management (CRM). Such comprehensive solutions help businesses optimize their daily processes, reducing errors and saving time. The primary concern with POS terminals is the risk of unauthorized access or data breaches. These devices store sensitive customer information, such as credit card numbers, personal identification numbers (PINs), and other transaction details. Cybercriminals often target POS systems to steal this data, which can then be used for fraudulent activities or sold on dark web marketplaces. Industry players are investing heavily in robust security measures such as end-to-end encryption and tokenization techniques that protect cardholder data during transmission and storage. Additionally, small businesses and restaurants are implementing wireless POS systems to achieve compact, versatile alternatives with minimal setup requirements and lower upfront investment costs.
KEY MARKET STATISTICS | |
---|---|
Base Year [2023] | USD 97.64 billion |
Estimated Year [2024] | USD 104.83 billion |
Forecast Year [2030] | USD 163.89 billion |
CAGR (%) | 7.67% |
Product: Rising demand for POS terminals in retail and restaurants to achieve operational efficiency
Fixed POS terminals are the traditional countertop devices commonly found in brick-and-mortar retail stores, restaurants, and other establishments. These terminals are physically connected to a network through ethernet cables or telephone lines or integrated with peripheral devices like barcode scanners, receipt printers, and cash drawers. Recent advancements in fixed POS terminal technology include the implementation of touchscreen interfaces for enhanced user experience, increased data storage capacity for inventory management purposes, and stronger encryption protocols to safeguard sensitive customer information. Mobile point-of-sale (mPOS) terminals offer greater flexibility than their fixed counterparts by leveraging wireless technology such as Wi-Fi and cellular networks to process electronic payments. These portable devices allow merchants to accept payments anywhere within their establishment and beyond physical premises during trade shows and outdoor events.
End-Use: Growing deployment of mobile terminals owing to portability and ease of use
Point-of-sale (POS) terminals in the entertainment sector cater to diverse venues such as amusement parks, casinos, cinemas, cruise lines/ships, golf clubs, and stadiums. These settings require robust, versatile POS systems to manage high volumes of transactions, offer seamless customer experiences, and handle specific needs like ticketing, reservations, and retail sales within the venue. In the healthcare industry, POS terminals are crucial for handling payments for services, pharmacy purchases, and cafeteria transactions within hospitals and clinics. They support the sector's need for secure, efficient payment processing and are often integrated with insurance billing systems. The hospitality sector, encompassing hotels, resorts, and spas, relies on POS systems for a variety of services, including room bookings, guest services, and on-site restaurants and shops. These terminals facilitate a high level of service customization and integration with property management systems. Restaurants utilize POS terminals to manage orders, process payments, track inventory, and analyze sales trends. These systems range from simple setups for small eateries to complex networks for large establishments, offering functionalities like tableside ordering and kitchen order management. Retail establishments, including convenience stores, gas stations, grocery stores, specialty stores, and supermarkets/hypermarkets, depend heavily on POS terminals for daily operations. These systems manage sales, process various payment methods, control inventory, and provide sales reporting and analytics to help businesses stay competitive. In the warehouse sector, POS terminals are used primarily at sales counters and for direct sales operations. They help manage inventory, process sales transactions, and integrate with supply chain management tools to ensure efficiency and accuracy in order fulfillment and stock management.
Regional Insights
Asia has witnessed a rapid surge in cashless transactions, driven by growing internet penetration, smartphone usage, and supportive government policies. The Indian government also introduced initiatives such as Digital India and Pradhan Mantri Jan-Dhan Yojana (PMJDY), which aim to provide financial inclusion and promote cashless transactions among citizens. Similarly, China has emerged as a significant adopter of cashless payments through platforms that have fueled the market's growth. The Americas boast a strong presence of retail brands embracing advanced POS technologies. In the United States alone, large retailers such as Walmart, Target Corporation, and Home Depot have implemented modern POS solutions that integrate functionalities like inventory management, customer relationship management (CRM), and reporting capabilities into their operations. Latin America has also seen a surge in POS adoption, driven by rising smartphone penetration and the expansion of retail chains such as Lojas Americanas, Grupo Exito, and Falabella, which have expanded POS terminal deployment. Further, Europe has developed advanced POS terminals that integrate cutting-edge technologies such as contactless payments, near-field communication (NFC), biometrics, and artificial intelligence (AI). European countries such as the United Kingdom, France, Germany, and Spain have already seen widespread acceptance of contactless payment methods for quicker transactions. Moreover, European POS terminal manufacturers are investing heavily in research and development to introduce innovative features such as AI-powered customer analytics and integrated eCommerce platforms. Adopting the Payment Services Directive 2 (PSD2) across Europe is further driving technological advancements in the sector by fostering an open banking ecosystem that enables seamless integration between different financial services providers.
FPNV Positioning Matrix
The FPNV Positioning Matrix is pivotal in evaluating the Point-of-Sale Terminals Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).
Market Share Analysis
The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Point-of-Sale Terminals Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.
Key Company Profiles
The report delves into recent significant developments in the Point-of-Sale Terminals Market, highlighting leading vendors and their innovative profiles. These include Agilysys Inc., Aptos, LLC, AURES Group, Castles Technology, Cegid Group, Cisco Systems Inc., CITIXSYS AMERICAS INC., Ctac NV, Diebold Nixdorf, Incorporated, Elavon Financial Services DAC, Elo Touch Solutions, Inc., Fiserv, Inc., GK Software SE, Global Payments Inc., HP Development Company, L.P., Infor, Ingenico Group, Intuit Inc., iVeri, Miura Systems Ltd., NCR Corporation, Oracle Corporation, PAX Technology, Revel Systems, Inc, Squirrel Systems, Toast, Inc., Toshiba Tec Corporation, TouchBistro Inc., Vectron Systems SA, and VeriFone, Inc..
Market Segmentation & Coverage
1. Market Penetration: It presents comprehensive information on the market provided by key players.
2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.
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