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PUBLISHER: Juniper Research Ltd | PRODUCT CODE: 2100775

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PUBLISHER: Juniper Research Ltd | PRODUCT CODE: 2100775

Digital Ticketing Market Data: 2026-2031

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Web Access - Market Data & Forecasts (Enterprise Wide License)
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'Contact-free Payments Become the Default as Contactless Transactions Exceed $32 Trillion Globally by 2031'

Overview

Our Digital Ticketing report provides exhaustive coverage of the digital ticketing market, including the adoption rates of digital ticketing across different ticketing segments, as well as the use of wearable payments and chatbots. The report covers key market trends and examines the fastest-growing regions. The data suite includes access to the full set of forecast data of 170 tables and over 80,000 datapoints, as well as an accompanying report analysing the reasons for market growth.

All report content is delivered in the English language.

Key Features

The metrics comprised in the research suite include:

  • Ticketing Users, Transaction Volumes and Values, by Device Type:
    • Mobile
    • Online
    • Wearables
  • Ticketing Users, Transaction Volumes and Values, by Ticketing Verticals:
    • Air
    • Rail
    • Metro & Bus
    • Sports Events
    • Entertainment Events

The forecast data also includes market sizing for ticketing transactions enabled by chatbots.

The data itself is accompanied by a Data & Forecasting report; analysing the main drivers of growth across key forecast metrics, and explaining the fundamental methodology and assumptions involved. Taken together, the research is a vital tool for sizing the digital ticketing market.

Data & Interactive Forecast

Juniper Research’s Interactive Forecast Excel contains the following functionality:

  • Statistics Analysis: Users benefit from the ability to search for specific metrics, displayed for all regions and countries across the data period. Graphs are easily modified and can be exported to the clipboard.
  • Country Data Tool: This tool lets users look at metrics for all regions and countries in the forecast period. Users can refine the metrics displayed via a search bar.
  • Country Comparison Tool: Users can select and compare specific countries. The ability to export graphs is included in this tool.
  • What-if Analysis: Here, users can compare forecast metrics against their own assumptions, via five interactive scenarios.

Digital Ticketing Trends FAQs

What does the Digital Ticketing Trends Research Report cover?

  • The Digital Ticketing Trends Research Report provides an in-depth analysis of the digital ticketing market, focusing on the adoption rates of digital ticketing across various ticketing segments, including air, rail, metro & bus, sports, and entertainment events. The report also examines the role of wearable payments, chatbots, and mobile and online platforms in the ticketing industry. It includes detailed forecasts and transaction data, providing valuable insights into market growth drivers and trends.

Who should use Juniper Research’s Digital Ticketing Trends reports?

  • This report is essential for vendors, technology providers, and businesses involved in the ticketing industry, including those focused on mobile payments, wearable tech, and chatbot-enabled services. It is also valuable for financial institutions, event organizers, transport operators, and anyone interested in understanding the growth and disruption occurring in the digital ticketing sector.

Can I purchase Digital Ticketing Trends reports directly online?

  • Yes, you can purchase the Digital Ticketing Trends Research Report directly from the Juniper Research website. The report is available for immediate access in various formats, offering comprehensive data and forecasts on the digital ticketing market.

What types of data are included in the Digital Ticketing Trends research?

  • The research includes a broad dataset that covers: Ticketing transaction volumes and values by device type (mobile, online, wearables). Transaction volumes and values across different ticketing verticals (air, rail, metro & bus, sports events, entertainment events). Market sizing for ticketing transactions enabled by chatbots. Detailed forecasts and 79,000+ datapoints, broken down by region and country.

What other services does Juniper Research offer alongside Digital Ticketing Trends reports?

  • Juniper Research offers a variety of services, including: Custom Research: Tailored reports to meet specific business needs. Interactive Forecasts: Tools like Harvest and IFxl to explore and manipulate data. Consultancy Services: Strategic advice to help organizations navigate the digital ticketing and payments sectors.

Why should I choose Juniper Research for insights on Digital Ticketing Trends?

  • Juniper Research provides unrivaled expertise and data coverage in the digital ticketing market, with access to over 79,000 datapoints and 170 tables of forecast data. The in-depth analysis of market drivers, device adoption, and vertical-specific trends makes it a crucial resource for businesses looking to capitalise on the growth of digital ticketing and payments technologies.

How can I get in touch with Juniper Research for support or more details?

  • For more information or assistance with the Digital Ticketing Trends Research Report, please contact Juniper Research directly via the website contact form or email us. Our team is available to assist you with any inquiries or provide additional support.

Table of Contents

1. Introduction & Market Status

  • 1.1 Introduction
    • Figure 1.1: Number of Digital (Mobile, Online, Wearable) Ticket Transactions ie Purchases (m), 2026 vs
    • 1.1.1 Key Ticketing Segments
  • 1.2 Market Segmentation
    • Figure 1.2: Total Digital Ticketing Transaction Volume, Split by Vertical (%), 2026 –
    • 1.2.1 Bus/Metro, Rail, and Air Ticketing
      • ii. Account-based Ticketing
      • iii. Purchase & Use via Digital Wallets
      • Figure 1.3: Card Payments by Channel in Australia
    • 1.2.2 Music, Entertainment, & Sports Ticketing
      • i. NFC Events Ticketing
      • ii. Conclusion

2. Methodology & Assumptions

  • 2.1 Methodology & Assumptions
    • 2.1.1 Base Forecast
    • 2.1.2 Assumptions
    • 2.1.3 Further Methodology
    • 2.1.4 Mobile Ticketing
    • 2.1.5 Online Ticketing
    • 2.1.6 Category Definitions
    • Figure 2.1: Mobile, Online, and Wearable Ticketing Methodology

3. Digital Ticketing Forecast Summary

    • 3.1.1 Digital Ticketing Users
    • Figure & Table 3.1: Number of Digital Ticketing Unique Users (m), Split by 8 Key Regions, 2026-2031
    • 3.1.2 Digital Ticketing Transaction Volume
    • Figure & Table 3.2: Digital Ticketing Transaction Volume (m), Split by 8 Key Regions, 2026-2031
    • 3.1.3 Digital Ticketing Transaction Value
    • Figure & Table 3.3: Total Digital Ticketing Transaction Value ($m), Split by 8 Key Regions, 2026-2031

4. Online Ticketing

    • 4.1.1 Online Ticketing Users
    • Figure & Table 4.1: Total Number of Unique Online Ticketing Users (m), Split by 8 Key Regions, 2026-2031
    • 4.1.2 Online Ticketing Volume
    • Figure & Table 4.2: Online Ticketing Transaction Volume (m), Split by 8 Key Regions, 2026-2031
    • Table 4.3: Online Ticketing Transaction Volume (m), Split by Five Segments, 2026-2031
    • 4.1.3 Online Ticketing Value
    • Figure & Table 4.4: Total Online Ticketing Transaction Value ($m), Split by 8 Key Regions, 2026-2031
    • Table 4.5: Total Online Ticketing Transaction Value, Split by Five Segments ($m),2026-2031

5. Mobile Ticketing

    • 5.1.1 Mobile Ticketing Users
    • Figure & Table 5.1: Total Number of Unique Mobile Ticketing Users (m), Split by 8 Key Regions, 2026-2031
    • 5.1.2 Mobile Ticketing Transaction Volume
    • Figure & Table 5.2: Total Mobile Ticketing Transaction Volume, Split by 8 Key Regions, 2026-2031
    • Figure 5.3: Total Mobile Ticketing Transaction Volume, Split by Five Segments (m), 2026-2031
    • 5.1.3 Mobile Transaction Value
    • Figure & Table 5.4: Total Mobile Ticketing Transaction Value, ($m), Split by 8 Key Regions, 2026-2031
    • Figure 5.5: Total Mobile Ticketing Transaction Value, Split by Five Segments ($m),2026-2031

6. Wearable Ticketing

    • 6.1.1 Total Number of Wearables Used for Digital Ticketing Purchases
    • Figure & Table 6.1: Number of Smart Wearables Used to Purchase Tickets (m),Split by 8 Key Regions, 2026-2031
    • 6.1.2 Wearable Ticketing Transaction Volume
    • Figure & Table 6.2: Total Volume of Digital Tickets Purchased via Wearable per annum (m), Split by 8 Key Regions, 2026-2031
    • 6.1.3 Total Wearable Ticketing Transaction Value
    • Figure & Table 6.3: Total Wearable Transaction Value for Digital Tickets Purchased ($m), Split by 8 Key Regions, 2026-2031

7. Mobile Contactless Ticketing

  • 7.1 NFC Ticketing Usage Forecasts
    • 7.1.1 NFC Ticketing Users
    • Figure & Table 7.1: Mobile Phone Users Who Use NFC Ticketing (m), Split by 8 Key Regions, 2026-2031
    • 7.1.2 NFC Ticketing Transaction Volume
    • Figure & Table 7.2: Transaction Volume of NFC Tickets Delivered or Validated (m), Split by 8 Key Regions, 2026-2031
    • 7.1.3 NFC Ticketing Transaction Value
    • Figure & Table 7.3: Total Transaction Value for NFC Tickets Purchased or Validated per annum ($m), Split by 8 Key Regions, 2026-2031

8. Digital Transport Ticketing

    • 8.1.1 Digital Transport Ticketing Value
    • Figure & Table 8.1: Total Digital Transport Ticketing Transaction Value ($m), Split by 8 Key Regions, 2026-2031
    • Table 8.2: Total Digital Transport Ticketing Transaction Value, Split by Three Segments ($m), 2026-2031

9. Digital Ticketing Value for Events

    • 9.1.1 Events - Digital Ticketing Value
    • Figure & Table 9.1: Total Digital Ticketing Transaction Value for Events ($m), Split by 8 Key Regions, 2026-2031
    • Table 9.2: Total Digital Ticketing Transaction Value for Events, Split by Vertical ($m), 2026-2031
  • 9.2 Related Research
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