PUBLISHER: KBV Research | PRODUCT CODE: 1429099
PUBLISHER: KBV Research | PRODUCT CODE: 1429099
LAMEA Hosted PBX Market Size, Share & Trends Analysis Report BY Offering (Solution, and Services), By Application (Unified Communication & Collaboration, Mobility, Contact Center, and Others), By Enterprise, By Country and Growth Forecast, 2023 - 2030
The Latin America, Middle East and Africa Hosted PBX Market would witness market growth of 19.7% CAGR during the forecast period (2023-2030).
These PBX providers increasingly integrate their solutions with popular collaboration tools like Microsoft Teams, Slack, and Zoom. This integration enhances the overall communication experience by providing a unified voice, video, messaging, and collaboration platform. Security is a paramount concern for businesses adopting cloud-based solutions. This PBX providers strongly emphasize implementing robust security measures to protect against cyber threats, ensuring the confidentiality and integrity of communication data.
Furthermore, AI technologies are being integrated into these PBX systems to enhance functionalities such as automated call routing, chatbots for customer interactions, and sentiment analysis. These AI-driven features contribute to more efficient and personalized communication experiences. Some businesses are adopting hybrid communication models, combining elements of both hosted PBX and on-premise solutions. This hybrid approach allows for greater customization and control over certain aspects of the communication infrastructure while leveraging the benefits of cloud-based solutions.
As per the data published by the International Trade Administration in 2022, the UAE is one of the largest data center hubs in the Middle East, and more are planned. An increase of up to $1 billion in investments is anticipated through 2026. In 2019, two cloud regions were introduced by Microsoft Azure in Dubai and Abu Dhabi. Amazon Web Services declared its intention to establish a new data center region in the United Arab Emirates in 2021. The new region will have three availability zones and will open in 2022. In November 2021, Oracle announced opening its second cloud region in Abu Dhabi, following their Dubai cloud region. Government-owned entities Etisalat and G42 Cloud also have major data centers. Therefore, growing data centers in the LAMEA region will boost the demand for this PBX in the region.
The Brazil market dominated the LAMEA Hosted PBX Market by Country in 2022, and would continue to be a dominant market till 2030; thereby, achieving a market value of $711.2 million by 2030. The Argentina market is showcasing a CAGR of 20.3% during (2023 - 2030). Additionally, The UAE market would register a CAGR of 19.3% during (2023 - 2030).
Based on Offering, the market is segmented into Solution, and Services. Based on Application, the market is segmented into Unified Communication & Collaboration, Mobility, Contact Center, and Others. Based on Enterprise, the market is segmented into BFSI, Retail & Ecommerce, IT & Telecom, Healthcare & Lifesciences, Manufacturing, Travel & Hospitality, Government & Public Sector, Education, and Others. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.
List of Key Companies Profiled
- Verizon Communications, Inc.
- Cisco Systems Inc.
- AT&T, Inc.
- Comcast Corporation
- RingCentral, Inc
- 8x8, Inc.
- Lumen Technologies, Inc.
- Mitel Networks Corporation (Searchlight Capital Partners, L.P. )
- BT Group plc
- CloudTalk, s.r.o.
LAMEA Hosted PBX Market Report Segmentation
By Offering
- Solution
- Services
By Application
- Unified Communication & Collaboration
- Mobility
- Contact Center
- Others
By Enterprise
- BFSI
- Retail & Ecommerce
- IT & Telecom
- Healthcare & Lifesciences
- Manufacturing
- Travel & Hospitality
- Government & Public Sector
- Education
- Others
By Country
- Brazil
- Argentina
- UAE
- Saudi Arabia
- South Africa
- Nigeria
- Rest of LAMEA
Table of Contents
Chapter 1. Market Scope & Methodology
- 1.1 Market Definition
- 1.2 Objectives
- 1.3 Market Scope
- 1.4 Segmentation
- 1.4.1 LAMEA Hosted PBX Market, by Offering
- 1.4.2 LAMEA Hosted PBX Market, by Application
- 1.4.3 LAMEA Hosted PBX Market, by Enterprise
- 1.4.4 LAMEA Hosted PBX Market, by Country
- 1.5 Methodology for the research
Chapter 2. Market at a Glance
- 2.1 Key Highlights
Chapter 3. Market Overview
- 3.1 Introduction
- 3.1.1 Overview
- 3.1.1.1 Market Composition and Scenario
- 3.1.1 Overview
- 3.2 Key Factors Impacting the Market
- 3.2.1 Market Drivers
- 3.2.2 Market Restraints
Chapter 4. Competition Analysis - Global
- 4.1 Market Share Analysis, 2022
- 4.2 Porter's Five Forces Analysis
Chapter 5. LAMEA Hosted PBX Market by Offering
- 5.1 LAMEA Solution Market by Country
- 5.2 LAMEA Services Market by Country
Chapter 6. LAMEA Hosted PBX Market by Application
- 6.1 LAMEA Unified Communication & Collaboration Market by Country
- 6.2 LAMEA Mobility Market by Country
- 6.3 LAMEA Contact Center Market by Country
- 6.4 LAMEA Others Market by Country
Chapter 7. LAMEA Hosted PBX Market by Enterprise
- 7.1 LAMEA BFSI Market by Country
- 7.2 LAMEA Retail & Ecommerce Market by Country
- 7.3 LAMEA IT & Telecom Market by Country
- 7.4 LAMEA Healthcare & Lifesciences Market by Country
- 7.5 LAMEA Manufacturing Market by Country
- 7.6 LAMEA Travel & Hospitality Market by Country
- 7.7 LAMEA Government & Public Sector Market by Country
- 7.8 LAMEA Education Market by Country
- 7.9 LAMEA Others Market by Country
Chapter 8. LAMEA Hosted PBX Market by Country
- 8.1 Brazil Hosted PBX Market
- 8.1.1 Brazil Hosted PBX Market by Offering
- 8.1.2 Brazil Hosted PBX Market by Application
- 8.1.3 Brazil Hosted PBX Market by Enterprise
- 8.2 Argentina Hosted PBX Market
- 8.2.1 Argentina Hosted PBX Market by Offering
- 8.2.2 Argentina Hosted PBX Market by Application
- 8.2.3 Argentina Hosted PBX Market by Enterprise
- 8.3 UAE Hosted PBX Market
- 8.3.1 UAE Hosted PBX Market by Offering
- 8.3.2 UAE Hosted PBX Market by Application
- 8.3.3 UAE Hosted PBX Market by Enterprise
- 8.4 Saudi Arabia Hosted PBX Market
- 8.4.1 Saudi Arabia Hosted PBX Market by Offering
- 8.4.2 Saudi Arabia Hosted PBX Market by Application
- 8.4.3 Saudi Arabia Hosted PBX Market by Enterprise
- 8.5 South Africa Hosted PBX Market
- 8.5.1 South Africa Hosted PBX Market by Offering
- 8.5.2 South Africa Hosted PBX Market by Application
- 8.5.3 South Africa Hosted PBX Market by Enterprise
- 8.6 Nigeria Hosted PBX Market
- 8.6.1 Nigeria Hosted PBX Market by Offering
- 8.6.2 Nigeria Hosted PBX Market by Application
- 8.6.3 Nigeria Hosted PBX Market by Enterprise
- 8.7 Rest of LAMEA Hosted PBX Market
- 8.7.1 Rest of LAMEA Hosted PBX Market by Offering
- 8.7.2 Rest of LAMEA Hosted PBX Market by Application
- 8.7.3 Rest of LAMEA Hosted PBX Market by Enterprise
Chapter 9. Company Profiles
- 9.1 CloudTalk, s.r.o.
- 9.1.1 Company Overview
- 9.2 Verizon Communications, Inc.
- 9.2.1 Company Overview
- 9.2.2 Financial Analysis
- 9.2.3 Segmental Analysis
- 9.2.4 SWOT Analysis
- 9.3 Cisco Systems, Inc.
- 9.3.1 Company Overview
- 9.3.2 Financial Analysis
- 9.3.3 Regional Analysis
- 9.3.4 Research & Development Expense
- 9.3.5 SWOT Analysis
- 9.4 AT&T, Inc.
- 9.4.1 Company Overview
- 9.4.2 Financial Analysis
- 9.4.3 Segmental and Regional Analysis
- 9.4.4 Research & Development Expense
- 9.4.5 SWOT Analysis
- 9.5 Comcast Corporation
- 9.5.1 Company Overview
- 9.5.2 Financial Analysis
- 9.5.3 Segmental and Regional Analysis
- 9.6 RingCentral, Inc.
- 9.6.1 Company Overview
- 9.6.2 Financial Analysis
- 9.6.3 Regional Analysis
- 9.6.4 Research & Development Expenses
- 9.6.5 Recent strategies and developments:
- 9.6.5.1 Partnerships, Collaborations, and Agreements:
- 9.7 8x8, Inc.
- 9.7.1 Company Overview
- 9.7.2 Financial Analysis
- 9.7.3 Regional Analysis
- 9.7.4 Research & Development Expenses
- 9.7.5 Recent strategies and developments:
- 9.7.5.1 Partnerships, Collaborations, and Agreements:
- 9.7.5.2 Product Launches and Product Expansions:
- 9.7.6 SWOT Analysis
- 9.8 Lumen Technologies, Inc.
- 9.8.1 Company Overview
- 9.8.2 Financial Analysis
- 9.8.3 Segmental Analysis
- 9.9 Mitel Networks Corporation (Searchlight Capital Partners, L.P.)
- 9.9.1 Company Overview
- 9.10. BT Group plc
- 9.10.1 Company Overview
- 9.10.2 Financial Analysis
- 9.10.3 Segmental and Regional Analysis
- 9.10.4 Research & Development Expenses
- 9.10.5 SWOT Analysis
LIST OF TABLES
- TABLE 1 LAMEA Hosted PBX Market, 2019 - 2022, USD Million
- TABLE 2 LAMEA Hosted PBX Market, 2023 - 2030, USD Million
- TABLE 3 LAMEA Hosted PBX Market by Offering, 2019 - 2022, USD Million
- TABLE 4 LAMEA Hosted PBX Market by Offering, 2023 - 2030, USD Million
- TABLE 5 LAMEA Solution Market by Country, 2019 - 2022, USD Million
- TABLE 6 LAMEA Solution Market by Country, 2023 - 2030, USD Million
- TABLE 7 LAMEA Services Market by Country, 2019 - 2022, USD Million
- TABLE 8 LAMEA Services Market by Country, 2023 - 2030, USD Million
- TABLE 9 LAMEA Hosted PBX Market by Application, 2019 - 2022, USD Million
- TABLE 10 LAMEA Hosted PBX Market by Application, 2023 - 2030, USD Million
- TABLE 11 LAMEA Unified Communication & Collaboration Market by Country, 2019 - 2022, USD Million
- TABLE 12 LAMEA Unified Communication & Collaboration Market by Country, 2023 - 2030, USD Million
- TABLE 13 LAMEA Mobility Market by Country, 2019 - 2022, USD Million
- TABLE 14 LAMEA Mobility Market by Country, 2023 - 2030, USD Million
- TABLE 15 LAMEA Contact Center Market by Country, 2019 - 2022, USD Million
- TABLE 16 LAMEA Contact Center Market by Country, 2023 - 2030, USD Million
- TABLE 17 LAMEA Others Market by Country, 2019 - 2022, USD Million
- TABLE 18 LAMEA Others Market by Country, 2023 - 2030, USD Million
- TABLE 19 LAMEA Hosted PBX Market by Enterprise, 2019 - 2022, USD Million
- TABLE 20 LAMEA Hosted PBX Market by Enterprise, 2023 - 2030, USD Million
- TABLE 21 LAMEA BFSI Market by Country, 2019 - 2022, USD Million
- TABLE 22 LAMEA BFSI Market by Country, 2023 - 2030, USD Million
- TABLE 23 LAMEA Retail & Ecommerce Market by Country, 2019 - 2022, USD Million
- TABLE 24 LAMEA Retail & Ecommerce Market by Country, 2023 - 2030, USD Million
- TABLE 25 LAMEA IT & Telecom Market by Country, 2019 - 2022, USD Million
- TABLE 26 LAMEA IT & Telecom Market by Country, 2023 - 2030, USD Million
- TABLE 27 LAMEA Healthcare & Lifesciences Market by Country, 2019 - 2022, USD Million
- TABLE 28 LAMEA Healthcare & Lifesciences Market by Country, 2023 - 2030, USD Million
- TABLE 29 LAMEA Manufacturing Market by Country, 2019 - 2022, USD Million
- TABLE 30 LAMEA Manufacturing Market by Country, 2023 - 2030, USD Million
- TABLE 31 LAMEA Travel & Hospitality Market by Country, 2019 - 2022, USD Million
- TABLE 32 LAMEA Travel & Hospitality Market by Country, 2023 - 2030, USD Million
- TABLE 33 LAMEA Government & Public Sector Market by Country, 2019 - 2022, USD Million
- TABLE 34 LAMEA Government & Public Sector Market by Country, 2023 - 2030, USD Million
- TABLE 35 LAMEA Education Market by Country, 2019 - 2022, USD Million
- TABLE 36 LAMEA Education Market by Country, 2023 - 2030, USD Million
- TABLE 37 LAMEA Others Market by Country, 2019 - 2022, USD Million
- TABLE 38 LAMEA Others Market by Country, 2023 - 2030, USD Million
- TABLE 39 LAMEA Hosted PBX Market by Country, 2019 - 2022, USD Million
- TABLE 40 LAMEA Hosted PBX Market by Country, 2023 - 2030, USD Million
- TABLE 41 Brazil Hosted PBX Market, 2019 - 2022, USD Million
- TABLE 42 Brazil Hosted PBX Market, 2023 - 2030, USD Million
- TABLE 43 Brazil Hosted PBX Market by Offering, 2019 - 2022, USD Million
- TABLE 44 Brazil Hosted PBX Market by Offering, 2023 - 2030, USD Million
- TABLE 45 Brazil Hosted PBX Market by Application, 2019 - 2022, USD Million
- TABLE 46 Brazil Hosted PBX Market by Application, 2023 - 2030, USD Million
- TABLE 47 Brazil Hosted PBX Market by Enterprise, 2019 - 2022, USD Million
- TABLE 48 Brazil Hosted PBX Market by Enterprise, 2023 - 2030, USD Million
- TABLE 49 Argentina Hosted PBX Market, 2019 - 2022, USD Million
- TABLE 50 Argentina Hosted PBX Market, 2023 - 2030, USD Million
- TABLE 51 Argentina Hosted PBX Market by Offering, 2019 - 2022, USD Million
- TABLE 52 Argentina Hosted PBX Market by Offering, 2023 - 2030, USD Million
- TABLE 53 Argentina Hosted PBX Market by Application, 2019 - 2022, USD Million
- TABLE 54 Argentina Hosted PBX Market by Application, 2023 - 2030, USD Million
- TABLE 55 Argentina Hosted PBX Market by Enterprise, 2019 - 2022, USD Million
- TABLE 56 Argentina Hosted PBX Market by Enterprise, 2023 - 2030, USD Million
- TABLE 57 UAE Hosted PBX Market, 2019 - 2022, USD Million
- TABLE 58 UAE Hosted PBX Market, 2023 - 2030, USD Million
- TABLE 59 UAE Hosted PBX Market by Offering, 2019 - 2022, USD Million
- TABLE 60 UAE Hosted PBX Market by Offering, 2023 - 2030, USD Million
- TABLE 61 UAE Hosted PBX Market by Application, 2019 - 2022, USD Million
- TABLE 62 UAE Hosted PBX Market by Application, 2023 - 2030, USD Million
- TABLE 63 UAE Hosted PBX Market by Enterprise, 2019 - 2022, USD Million
- TABLE 64 UAE Hosted PBX Market by Enterprise, 2023 - 2030, USD Million
- TABLE 65 Saudi Arabia Hosted PBX Market, 2019 - 2022, USD Million
- TABLE 66 Saudi Arabia Hosted PBX Market, 2023 - 2030, USD Million
- TABLE 67 Saudi Arabia Hosted PBX Market by Offering, 2019 - 2022, USD Million
- TABLE 68 Saudi Arabia Hosted PBX Market by Offering, 2023 - 2030, USD Million
- TABLE 69 Saudi Arabia Hosted PBX Market by Application, 2019 - 2022, USD Million
- TABLE 70 Saudi Arabia Hosted PBX Market by Application, 2023 - 2030, USD Million
- TABLE 71 Saudi Arabia Hosted PBX Market by Enterprise, 2019 - 2022, USD Million
- TABLE 72 Saudi Arabia Hosted PBX Market by Enterprise, 2023 - 2030, USD Million
- TABLE 73 South Africa Hosted PBX Market, 2019 - 2022, USD Million
- TABLE 74 South Africa Hosted PBX Market, 2023 - 2030, USD Million
- TABLE 75 South Africa Hosted PBX Market by Offering, 2019 - 2022, USD Million
- TABLE 76 South Africa Hosted PBX Market by Offering, 2023 - 2030, USD Million
- TABLE 77 South Africa Hosted PBX Market by Application, 2019 - 2022, USD Million
- TABLE 78 South Africa Hosted PBX Market by Application, 2023 - 2030, USD Million
- TABLE 79 South Africa Hosted PBX Market by Enterprise, 2019 - 2022, USD Million
- TABLE 80 South Africa Hosted PBX Market by Enterprise, 2023 - 2030, USD Million
- TABLE 81 Nigeria Hosted PBX Market, 2019 - 2022, USD Million
- TABLE 82 Nigeria Hosted PBX Market, 2023 - 2030, USD Million
- TABLE 83 Nigeria Hosted PBX Market by Offering, 2019 - 2022, USD Million
- TABLE 84 Nigeria Hosted PBX Market by Offering, 2023 - 2030, USD Million
- TABLE 85 Nigeria Hosted PBX Market by Application, 2019 - 2022, USD Million
- TABLE 86 Nigeria Hosted PBX Market by Application, 2023 - 2030, USD Million
- TABLE 87 Nigeria Hosted PBX Market by Enterprise, 2019 - 2022, USD Million
- TABLE 88 Nigeria Hosted PBX Market by Enterprise, 2023 - 2030, USD Million
- TABLE 89 Rest of LAMEA Hosted PBX Market, 2019 - 2022, USD Million
- TABLE 90 Rest of LAMEA Hosted PBX Market, 2023 - 2030, USD Million
- TABLE 91 Rest of LAMEA Hosted PBX Market by Offering, 2019 - 2022, USD Million
- TABLE 92 Rest of LAMEA Hosted PBX Market by Offering, 2023 - 2030, USD Million
- TABLE 93 Rest of LAMEA Hosted PBX Market by Application, 2019 - 2022, USD Million
- TABLE 94 Rest of LAMEA Hosted PBX Market by Application, 2023 - 2030, USD Million
- TABLE 95 Rest of LAMEA Hosted PBX Market by Enterprise, 2019 - 2022, USD Million
- TABLE 96 Rest of LAMEA Hosted PBX Market by Enterprise, 2023 - 2030, USD Million
- TABLE 97 Key Information - CloudTalk, s.r.o.
- TABLE 98 key information - Verizon Communications, Inc.
- TABLE 99 Key Information - Cisco Systems, Inc.
- TABLE 100 Key Information - AT&T, Inc.
- TABLE 101 key information - Comcast Corporation
- TABLE 102 Key Information - RingCentral, Inc.
- TABLE 103 Key information - 8x8, Inc.
- TABLE 104 Key Information - Lumen Technologies, Inc.
- TABLE 105 Key Information - Mitel Networks Corporation
- TABLE 106 Key Information - BT Group plc
