PUBLISHER: KBV Research | PRODUCT CODE: 1871390
PUBLISHER: KBV Research | PRODUCT CODE: 1871390
North America Patient Portal Market Size, Share & Industry Analysis Report By Type (Integrated, and Standalone), By Delivery Mode (Web-based, and Cloud-based), By End-Use (Providers, Payers and Other End-Use), By Country and Growth Forecast, 2025 - 2032
The North America Patient Portal Market would witness market growth of 18.0% CAGR during the forecast period (2025-2032).
The US market dominated the North America Patient Portal Market by Country in 2024, and would continue to be a dominant market till 2032; thereby, achieving a market value of $3,718.9 million by 2032. The Canada market is experiencing a CAGR of 19.9% during (2025 - 2032). Additionally, The Mexico market would exhibit a CAGR of 19.2% during (2025 - 2032). The US and Canada led the North America Patient Portal Market by Country with a market share of 68.8% and 17.1% in 2024.
The North America patient portal market has evolved rapidly as digital health and electronic health records (EHRs) adoption grows. This shift is driven by government initiatives like the HITECH Act, Meaningful Use programs, the 21st Century Cures Act, and patients' increasing demand for fast, easy access to their health data. Early portals were limited to viewing records and test results, but today's platforms enable scheduling, secure messaging, billing, telehealth, mobile access, and chronic disease self-management. Adoption rates have soared-about 65% of U.S. patients used portals for record access in 2024-highlighting a move toward patient-centered, continuous care and making portals vital for engagement and care coordination.
To gain a competitive edge, major North American vendors bundle portals with EHR ecosystems, align with regulations, and expand features. Epic's MyChart showcases robust EHR integration and frequent feature updates. Vendors increasingly opt for cloud platforms and foster third-party app ecosystems. Larger EHR companies with systemic advantages compete with smaller, agile providers offering modular or specialty solutions. Differentiation now centers on integration depth, mobile experience, interoperability, and openness. Patient portals have evolved from basic access tools to comprehensive engagement platforms, boosting patient satisfaction, coordinating care, and ensuring compliance in a digital healthcare environment.
Type Outlook
Based on Type, the market is segmented into Integrated, and Standalone. With a compound annual growth rate (CAGR) of 18.6% over the projection period, the Integrated Market, dominate the Mexico Patient Portal Market by Type in 2024 and would be a prominent market until 2032. The Standalone market is expected to witness a CAGR of 19.8% during (2025 - 2032).
Delivery Mode Outlook
Based on Delivery Mode, the market is segmented into Web-based, and Cloud-based. The Web-based market segment dominated the US Patient Portal Market by Delivery Mode is expected to grow at a CAGR of 16.7 % during the forecast period thereby continuing its dominance until 2032. Also, The Cloud-based market is anticipated to grow as a CAGR of 17.9 % during the forecast period during (2025 - 2032).
Country Outlook
The U.S. patient-portal market is a very active and mature part of the healthcare digital-engagement landscape. This is because smartphones and broadband are widely used, the 21st Century Cures Act requires it, and consumers want digital services that work well together. Portals are becoming more and more a part of larger digital health ecosystems. They let you manage appointments, get test results, send messages, refill prescriptions, and integrate data from wearables. Telehealth and remote monitoring make their role even stronger. There is a lot of competition among large health systems, hospital chains, and EHR vendors when it comes to user experience, mobile-first design, analytics, and patient-engagement tools. Smaller providers, on the other hand, have trouble with resources and interoperability. Policy support, investment from the private sector, and the size of provider networks are still driving adoption. There are still chances for innovation in cross-system integration, simplifying user interfaces, and getting patients involved, making the U.S. a top market for advanced patient-portal solutions.
List of Key Companies Profiled
- Epic Systems Corporation
- Oracle Corporation (Cerner Corporation)
- Athenahealth, Inc. (Bain Capital, LP.)
- GE HealthCare Technologies, Inc.
- McKesson Corporation
- Greenway Health LLC
- CureMD Corporation
- NextGen Healthcare, Inc.
- eClinicalWorks LLC
- Veradigm, Inc.
North America Patient Portal Market Report Segmentation
By Type
- Integrated
- Standalone
By Delivery Mode
- Web-based
- Cloud-based
By End-Use
- Providers
- Payers
- Other End-Use
By Country
- US
- Canada
- Mexico
- Rest of North America
Table of Contents
Chapter 1. Market Scope & Methodology
- 1.1 Market Definition
- 1.2 Objectives
- 1.3 Market Scope
- 1.4 Segmentation
- 1.4.1 North America Patient Portal Market, by Type
- 1.4.2 North America Patient Portal Market, by Delivery Mode
- 1.4.3 North America Patient Portal Market, by End-Use
- 1.4.4 North America Patient Portal Market, by Country
- 1.5 Methodology for the research
Chapter 2. Market at a Glance
- 2.1 Key Highlights
Chapter 3. Market Overview
- 3.1 Introduction
- 3.1.1 Overview
- 3.1.1.1 Market Composition and Scenario
- 3.1.1 Overview
- 3.2 Key Factors Impacting the Market
- 3.2.1 Market Drivers
- 3.2.2 Market Restraints
- 3.2.3 Market Opportunities
- 3.2.4 Market Challenges
Chapter 4. Market Trends - North America Patient Portal Market
Chapter 5. State of Competition - North America Patient Portal Market
Chapter 6. Value Chain Analysis of Patient Portal Market
Chapter 7. Product Life Cycle - Patient Portal Market
Chapter 8. Market Consolidation - Patient Portal Market
Chapter 9. Key Customer Criteria - Patient Portal Market
Chapter 10. Competition Analysis - Global
- 10.1 KBV Cardinal Matrix
- 10.2 Recent Industry Wide Strategic Developments
- 10.2.1 Partnerships, Collaborations and Agreements
- 10.2.2 Product Launches and Product Expansions
- 10.2.3 Acquisition and Mergers
- 10.3 Market Share Analysis, 2024
- 10.4 Top Winning Strategies
- 10.4.1 Key Leading Strategies: Percentage Distribution (2021-2025)
- 10.4.2 Key Strategic Move: (Product Launches and Product Expansions : 2024, Nov - 2025, Oct) Leading Players
- 10.5 Porter Five Forces Analysis
Chapter 11. North America Patient Portal Market by Type
- 11.1 North America Integrated Market by Country
- 11.2 North America Standalone Market by Country
Chapter 12. North America Patient Portal Market by Delivery Mode
- 12.1 North America Web-based Market by Country
- 12.2 North America Cloud-based Market by Country
Chapter 13. North America Patient Portal Market by End-Use
- 13.1 North America Providers Market by Country
- 13.2 North America Payers Market by Country
- 13.3 North America Other End-Use Market by Country
Chapter 14. North America Patient Portal Market by Country
- 14.1 US Patient Portal Market
- 14.1.1 US Patient Portal Market by Type
- 14.1.2 US Patient Portal Market by Delivery Mode
- 14.1.3 US Patient Portal Market by End-Use
- 14.2 Canada Patient Portal Market
- 14.2.1 Canada Patient Portal Market by Type
- 14.2.2 Canada Patient Portal Market by Delivery Mode
- 14.2.3 Canada Patient Portal Market by End-Use
- 14.3 Mexico Patient Portal Market
- 14.3.1 Mexico Patient Portal Market by Type
- 14.3.2 Mexico Patient Portal Market by Delivery Mode
- 14.3.3 Mexico Patient Portal Market by End-Use
- 14.4 Rest of North America Patient Portal Market
- 14.4.1 Rest of North America Patient Portal Market by Type
- 14.4.2 Rest of North America Patient Portal Market by Delivery Mode
- 14.4.3 Rest of North America Patient Portal Market by End-Use
Chapter 15. Company Profiles
- 15.1 Epic Systems Corporation
- 15.1.1 Company Overview
- 15.1.2 Recent strategies and developments:
- 15.1.2.1 Product Launches and Product Expansions:
- 15.1.3 SWOT Analysis
- 15.2 Oracle Corporation (Cerner Corporation)
- 15.2.1 Company Overview
- 15.2.2 Financial Analysis
- 15.2.3 Segmental and Regional Analysis
- 15.2.4 Research & Development Expense
- 15.2.5 Recent strategies and developments:
- 15.2.5.1 Product Launches and Product Expansions:
- 15.2.6 SWOT Analysis
- 15.3 Athenahealth, Inc. (Bain Capital, LP.)
- 15.3.1 Company overview
- 15.4 GE HealthCare Technologies, Inc.
- 15.4.1 Company Overview
- 15.4.2 Financial Analysis
- 15.4.3 Segmental and Regional Analysis
- 15.4.4 Research & Development Expenses
- 15.4.5 Recent strategies and developments:
- 15.4.5.1 Partnerships, Collaborations, and Agreements:
- 15.4.5.2 Product Launches and Product Expansions:
- 15.4.6 SWOT Analysis
- 15.5 McKesson Corporation
- 15.5.1 Company Overview
- 15.5.2 Financial Analysis
- 15.5.3 Segmental Analysis
- 15.5.4 Research & Development Expense
- 15.5.5 Recent strategies and developments:
- 15.5.5.1 Acquisition and Mergers:
- 15.5.6 SWOT Analysis
- 15.6 Greenway Health LLC
- 15.6.1 Company Overview
- 15.6.2 Recent strategies and developments:
- 15.6.2.1 Partnerships, Collaborations, and Agreements:
- 15.7 CureMD Corporation
- 15.7.1 Company Overview
- 15.7.2 Recent strategies and developments:
- 15.7.2.1 Product Launches and Product Expansions:
- 15.8 NEXTGEN HEALTHCARE, INC.
- 15.8.1 Company Overview
- 15.8.2 Recent strategies and developments:
- 15.8.2.1 Partnerships, Collaborations, and Agreements:
- 15.8.2.2 Product Launches and Product Expansions:
- 15.8.2.3 Acquisition and Mergers:
- 15.9 eClinicalWorks LLC
- 15.9.1 Company Overview
- 15.10. Veradigm, Inc.
- 15.10.1 Company Overview
- 15.10.2 Recent strategies and developments:
- 15.10.2.1 Product Launches and Product Expansions:
- 15.10.3 SWOT Analysis
LIST OF TABLES
- TABLE 1 North America Patient Portal Market, 2021 - 2024, USD Million
- TABLE 2 North America Patient Portal Market, 2025 - 2032, USD Million
- TABLE 3 Key Customer Criteria in the Patient Portal Market
- TABLE 4 Partnerships, Collaborations and Agreements- Patient Portal Market
- TABLE 5 Product Launches And Product Expansions- Patient Portal Market
- TABLE 6 Acquisition and Mergers- Patient Portal Market
- TABLE 7 North America Patient Portal Market by Type, 2021 - 2024, USD Million
- TABLE 8 North America Patient Portal Market by Type, 2025 - 2032, USD Million
- TABLE 9 North America Integrated Market by Country, 2021 - 2024, USD Million
- TABLE 10 North America Integrated Market by Country, 2025 - 2032, USD Million
- TABLE 11 North America Standalone Market by Country, 2021 - 2024, USD Million
- TABLE 12 North America Standalone Market by Country, 2025 - 2032, USD Million
- TABLE 13 North America Patient Portal Market by Delivery Mode, 2021 - 2024, USD Million
- TABLE 14 North America Patient Portal Market by Delivery Mode, 2025 - 2032, USD Million
- TABLE 15 North America Web-based Market by Country, 2021 - 2024, USD Million
- TABLE 16 North America Web-based Market by Country, 2025 - 2032, USD Million
- TABLE 17 North America Cloud-based Market by Country, 2021 - 2024, USD Million
- TABLE 18 North America Cloud-based Market by Country, 2025 - 2032, USD Million
- TABLE 19 North America Patient Portal Market by End-Use, 2021 - 2024, USD Million
- TABLE 20 North America Patient Portal Market by End-Use, 2025 - 2032, USD Million
- TABLE 21 North America Providers Market by Country, 2021 - 2024, USD Million
- TABLE 22 North America Providers Market by Country, 2025 - 2032, USD Million
- TABLE 23 North America Payers Market by Country, 2021 - 2024, USD Million
- TABLE 24 North America Payers Market by Country, 2025 - 2032, USD Million
- TABLE 25 North America Other End-Use Market by Country, 2021 - 2024, USD Million
- TABLE 26 North America Other End-Use Market by Country, 2025 - 2032, USD Million
- TABLE 27 North America Patient Portal Market by Country, 2021 - 2024, USD Million
- TABLE 28 North America Patient Portal Market by Country, 2025 - 2032, USD Million
- TABLE 29 US Patient Portal Market, 2021 - 2024, USD Million
- TABLE 30 US Patient Portal Market, 2025 - 2032, USD Million
- TABLE 31 US Patient Portal Market by Type, 2021 - 2024, USD Million
- TABLE 32 US Patient Portal Market by Type, 2025 - 2032, USD Million
- TABLE 33 US Patient Portal Market by Delivery Mode, 2021 - 2024, USD Million
- TABLE 34 US Patient Portal Market by Delivery Mode, 2025 - 2032, USD Million
- TABLE 35 US Patient Portal Market by End-Use, 2021 - 2024, USD Million
- TABLE 36 US Patient Portal Market by End-Use, 2025 - 2032, USD Million
- TABLE 37 Canada Patient Portal Market, 2021 - 2024, USD Million
- TABLE 38 Canada Patient Portal Market, 2025 - 2032, USD Million
- TABLE 39 Canada Patient Portal Market by Type, 2021 - 2024, USD Million
- TABLE 40 Canada Patient Portal Market by Type, 2025 - 2032, USD Million
- TABLE 41 Canada Patient Portal Market by Delivery Mode, 2021 - 2024, USD Million
- TABLE 42 Canada Patient Portal Market by Delivery Mode, 2025 - 2032, USD Million
- TABLE 43 Canada Patient Portal Market by End-Use, 2021 - 2024, USD Million
- TABLE 44 Canada Patient Portal Market by End-Use, 2025 - 2032, USD Million
- TABLE 45 Mexico Patient Portal Market, 2021 - 2024, USD Million
- TABLE 46 Mexico Patient Portal Market, 2025 - 2032, USD Million
- TABLE 47 Mexico Patient Portal Market by Type, 2021 - 2024, USD Million
- TABLE 48 Mexico Patient Portal Market by Type, 2025 - 2032, USD Million
- TABLE 49 Mexico Patient Portal Market by Delivery Mode, 2021 - 2024, USD Million
- TABLE 50 Mexico Patient Portal Market by Delivery Mode, 2025 - 2032, USD Million
- TABLE 51 Mexico Patient Portal Market by End-Use, 2021 - 2024, USD Million
- TABLE 52 Mexico Patient Portal Market by End-Use, 2025 - 2032, USD Million
- TABLE 53 Rest of North America Patient Portal Market, 2021 - 2024, USD Million
- TABLE 54 Rest of North America Patient Portal Market, 2025 - 2032, USD Million
- TABLE 55 Rest of North America Patient Portal Market by Type, 2021 - 2024, USD Million
- TABLE 56 Rest of North America Patient Portal Market by Type, 2025 - 2032, USD Million
- TABLE 57 Rest of North America Patient Portal Market by Delivery Mode, 2021 - 2024, USD Million
- TABLE 58 Rest of North America Patient Portal Market by Delivery Mode, 2025 - 2032, USD Million
- TABLE 59 Rest of North America Patient Portal Market by End-Use, 2021 - 2024, USD Million
- TABLE 60 Rest of North America Patient Portal Market by End-Use, 2025 - 2032, USD Million
- TABLE 61 Key Information - Epic Systems Corporation
- TABLE 62 Key Information - Oracle Corporation
- TABLE 63 Key Information - Athenahealth, Inc.
- TABLE 64 Key Information - GE HealthCare Technologies, Inc.
- TABLE 65 Key Information - McKesson Corporation
- TABLE 66 Key Information - Greenway Health LLC
- TABLE 67 Key Information - CureMD Corporation
- TABLE 68 Key Information - Nextgen healthcare, inc.
- TABLE 69 Key Information - eClinicalWorks LLC
- TABLE 70 Key Information - Veradigm, Inc.
LIST OF FIGURES
- FIG 1 Methodology for the research
- FIG 2 North America Patient Portal Market, 2021 - 2032, USD Million
- FIG 3 Key Factors Impacting north America Patient Portal Market
- FIG 4 Value Chain Analysis of Patient Portal Market
- FIG 5 Product Life Cycle - Patient Portal Market
- FIG 6 Market Consolidation - Patient Portal Market
- FIG 7 Key Customer Criteria in the Patient Portal Market
- FIG 8 KBV Cardinal Matrix
- FIG 9 Market Share Analysis, 2024
- FIG 10 Key Leading Strategies: Percentage Distribution (2021-2025)
- FIG 11 Key Strategic Move: (Product Launches and Product Expansions : 2024, Nov - 2025, Oct) Leading Players
- FIG 12 Porter's Five Forces Analysis - Patient Portal Market
- FIG 13 North America Patient Portal Market share by Type, 2024
- FIG 14 North America Patient Portal Market share by Type, 2032
- FIG 15 North America Patient Portal Market by Type, 2021 - 2032, USD Million
- FIG 16 North America Patient Portal Market share by Delivery Mode, 2024
- FIG 17 North America Patient Portal Market share by Delivery Mode, 2032
- FIG 18 North America Patient Portal Market by Delivery Mode, 2021 - 2032, USD Million
- FIG 19 North America Patient Portal Market share by End-Use, 2024
- FIG 20 North America Patient Portal Market share by End-Use, 2032
- FIG 21 North America Patient Portal Market by End-Use, 2021 - 2032, USD Million
- FIG 22 North America Patient Portal Market share by Country, 2024
- FIG 23 North America Patient Portal Market share by Country, 2032
- FIG 24 North America Patient Portal Market by Country, 2021 - 2032, USD Million
- FIG 25 SWOT Analysis: Epic Systems Corporation
- FIG 26 SWOT Analysis: Oracle Corporation
- FIG 27 Recent strategies and developments: GE HealthCare Technologies, Inc.
- FIG 28 SWOT Analysis: GE HealthCare Technologies, Inc.
- FIG 29 SWOT Analysis: McKesson Corporation
- FIG 30 Recent strategies and developments: NextGen Healthcare, Inc.
- FIG 31 SWOT Analysis: Veradigm, Inc.
