Zocdoc First Look 2023

Given the staffing challenges that persist in today's healthcare market, provider organizations want tools that generate new business and alleviate their scheduling burden. Additionally, a top priority for patients today is the ability to self-schedule online. Zocdoc aims to meet the current needs of both provider organizations and patients through a cloud-based booking platform. This report examines customer experience and satisfaction with Zocdoc's platform.

Table of Contents

1. Zocdoc Customer Experience: An Initial Look

2. Points to Ponder

3. Zocdoc: Company Profile at a Glance

4. Solution Technical Specifications (provided by Zocdoc)