Clinical Communication Platforms 2023: A Closer Look at Customer Adoption

Past KLAS research shows that clinical communication platforms can improve healthcare organizations' efficiency and care quality when successfully adopted across the enterprise. Vendors can help drive strong adoption-in number of workflows/interfaces deployed, in breadth (percentage of an organization's hospitals that adopt the solution), and in depth (percentage of employees using the solution). This report examines these factors and shares how well vendors enable adoption and support organizations' communication strategies.