PUBLISHER: KLAS Research | PRODUCT CODE: 1474085
PUBLISHER: KLAS Research | PRODUCT CODE: 1474085
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personalize healthcare and prioritize patient preferences, provider organizations often use customer relationship management (CRM) tools, which can effectively organize and present the details of a patient population. Recently, the CRM market has shifted-vendors have entered the market, sensing the opportunity to address organizations' growing interest in personalizing care and improving their management of patient data, and some of these newer entrants are now on par with seasoned players. This report examines customers' experiences with three vendors to see how well they partner with customers and deliver strong technology.
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