Pet Services in the US, 4th Edition

Navigating the US pet services market: a deep dive into challenges and opportunities

The US pet industry faces hurdles, including economic uncertainty, persistently high costs despite easing inflation, and a stagnant or shrinking dog population. This is particularly challenging for pet services, which rely primarily on dog ownership. Packaged Facts' January 2025 Survey of Pet Owners highlighted that elevated prices pose significant challenges across both pet product and service sectors. While other sectors experienced some inflationary relief in 2024, pet services inflation surged, underscoring the timely need for offerings combining quality care with flexible pricing.

Pet services in the US, 4th edition: market analysis and outlook

Pet Services in the US, 4th Edition provides a comprehensive, data-rich analysis of the US pet services market, encompassing both dogs and cats. The report examines overall sector growth and delves into specific categories: grooming, boarding/daycare, pet sitting/walking, and training. It also features an in-depth look at the rapidly growing pet insurance sector. Key areas of analysis include:

How economic shifts affect pet owner spending and future outlook.

The frequency and types of pet care services used by owners.

Analysis of key market players and dynamics.

Shifts in dog and cat ownership.

Insights into the characteristics of pet service consumers.

This updated fourth edition expands upon previous analyses, offering:

Historical and projected sales data: Sales figures for pet services (overall and by category) from 2019 to 2024, with projections through 2029.

Competitive positioning: Assessment of key players like chain retailers, franchisers, disruptors, and pet insurance providers.

Detailed usage rates: Examination of service usage across different categories and pet ownership types.

Customer demographics: In-depth profiling of pet care service customers.

The report is based on exclusive data from Packaged Facts' 2025 Surveys of Pet Owners. It serves as a vital tool for industry participants aiming to navigate the complexities and capitalize on the opportunities within the evolving pet services sector.