Global AI in Call Center Applications Market Insights, Forecast to 2028

TABLE OF CONTENTS

1 Report Business Overview

• 1.1 Study Scope
• 1.2 Market Analysis by Type
  • 1.2.1 Global AI in Call Center Applications Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
  • 1.2.2 On-Premise
  • 1.2.3 Cloud-based
• 1.3 Market by Application
  • 1.3.1 Global AI in Call Center Applications Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
  • 1.3.2 Intelligent Customer Service Robot
  • 1.3.3 Intelligent Quality Inspection
  • 1.3.4 Intelligent Navigation
  • 1.3.5 Intelligent Analysis
• 1.4 Study Objectives
• 1.5 Years Considered

2 Global Growth Trends

• 2.1 Global AI in Call Center Applications Market Perspective (2017-2028)
• 2.2 AI in Call Center Applications Growth Trends by Region
  • 2.2.1 AI in Call Center Applications Market Size by Region: 2017 VS 2021 VS 2028
  • 2.2.2 AI in Call Center Applications Historic Market Size by Region (2017-2022)
  • 2.2.3 AI in Call Center Applications Forecasted Market Size by Region (2023-2028)
• 2.3 AI in Call Center Applications Market Dynamics
  • 2.3.1 AI in Call Center Applications Industry Trends
  • 2.3.2 AI in Call Center Applications Market Drivers
  • 2.3.3 AI in Call Center Applications Market Challenges
  • 2.3.4 AI in Call Center Applications Market Restraints

3 Competition Landscape by Key Players

• 3.1 Global Top AI in Call Center Applications Players by Revenue
  • 3.1.1 Global Top AI in Call Center Applications Players by Revenue (2017-2022)
  • 3.1.2 Global AI in Call Center Applications Revenue Market Share by Players (2017-2022)
• 3.2 Global AI in Call Center Applications Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
• 3.3 Players Covered: Ranking by AI in Call Center Applications Revenue
• 3.4 Global AI in Call Center Applications Market Concentration Ratio
  • 3.4.1 Global AI in Call Center Applications Market Concentration Ratio (CR5 and HHI)
  • 3.4.2 Global Top 10 and Top 5 Companies by AI in Call Center Applications Revenue in 2021
• 3.5 AI in Call Center Applications Key Players Head office and Area Served
• 3.6 Key Players AI in Call Center Applications Product Solution and Service
• 3.7 Date of Enter into AI in Call Center Applications Market
• 3.8 Mergers & Acquisitions, Expansion Plans

4 AI in Call Center Applications Breakdown Data by Type

• 4.1 Global AI in Call Center Applications Historic Market Size by Type (2017-2022)
• 4.2 Global AI in Call Center Applications Forecasted Market Size by Type (2023-2028)

5 AI in Call Center Applications Breakdown Data by Application

• 5.1 Global AI in Call Center Applications Historic Market Size by Application (2017-2022)
• 5.2 Global AI in Call Center Applications Forecasted Market Size by Application (2023-2028)

6 North America

• 6.1 North America AI in Call Center Applications Market Size (2017-2028)
• 6.2 North America AI in Call Center Applications Market Size by Type
  • 6.2.1 North America AI in Call Center Applications Market Size by Type (2017-2022)
  • 6.2.2 North America AI in Call Center Applications Market Size by Type (2023-2028)
  • 6.2.3 North America AI in Call Center Applications Market Share by Type (2017-2028)
• 6.3 North America AI in Call Center Applications Market Size by Application
  • 6.3.1 North America AI in Call Center Applications Market Size by Application (2017-2022)
  • 6.3.2 North America AI in Call Center Applications Market Size by Application (2023-2028)
  • 6.3.3 North America AI in Call Center Applications Market Share by Application (2017-2028)
• 6.4 North America AI in Call Center Applications Market Size by Country
  • 6.4.1 North America AI in Call Center Applications Market Size by Country (2017-2022)
  • 6.4.2 North America AI in Call Center Applications Market Size by Country (2023-2028)
  • 6.4.3 United States
  • 6.4.4 Canada

7 Europe

• 7.1 Europe AI in Call Center Applications Market Size (2017-2028)
• 7.2 Europe AI in Call Center Applications Market Size by Type
  • 7.2.1 Europe AI in Call Center Applications Market Size by Type (2017-2022)
  • 7.2.2 Europe AI in Call Center Applications Market Size by Type (2023-2028)
  • 7.2.3 Europe AI in Call Center Applications Market Share by Type (2017-2028)
• 7.3 Europe AI in Call Center Applications Market Size by Application
  • 7.3.1 Europe AI in Call Center Applications Market Size by Application (2017-2022)
  • 7.3.2 Europe AI in Call Center Applications Market Size by Application (2023-2028)
  • 7.3.3 Europe AI in Call Center Applications Market Share by Application (2017-2028)
• 7.4 Europe AI in Call Center Applications Market Size by Country
  • 7.4.1 Europe AI in Call Center Applications Market Size by Country (2017-2022)
  • 7.4.2 Europe AI in Call Center Applications Market Size by Country (2023-2028)
  • 7.4.3 Germany
  • 7.4.4 France
  • 7.4.5 U.K.
  • 7.4.6 Italy
  • 7.4.7 Russia
  • 7.4.8 Nordic Countries

8 Asia-Pacific

• 8.1 Asia-Pacific AI in Call Center Applications Market Size (2017-2028)
• 8.2 Asia-Pacific AI in Call Center Applications Market Size by Type
  • 8.2.1 Asia-Pacific AI in Call Center Applications Market Size by Type (2017-2022)
  • 8.2.2 Asia-Pacific AI in Call Center Applications Market Size by Type (2023-2028)
  • 8.2.3 Asia-Pacific AI in Call Center Applications Market Share by Type (2017-2028)
• 8.3 Asia-Pacific AI in Call Center Applications Market Size by Application
  • 8.3.1 Asia-Pacific AI in Call Center Applications Market Size by Application (2017-2022)
  • 8.3.2 Asia-Pacific AI in Call Center Applications Market Size by Application (2023-2028)
  • 8.3.3 Asia-Pacific AI in Call Center Applications Market Share by Application (2017-2028)
• 8.4 Asia-Pacific AI in Call Center Applications Market Size by Region
  • 8.4.1 Asia-Pacific AI in Call Center Applications Market Size by Region (2017-2022)
  • 8.4.2 Asia-Pacific AI in Call Center Applications Market Size by Region (2023-2028)
  • 8.4.3 China
  • 8.4.4 Japan
  • 8.4.5 South Korea
  • 8.4.6 Southeast Asia
  • 8.4.7 India
  • 8.4.8 Australia

9 Latin America

• 9.1 Latin America AI in Call Center Applications Market Size (2017-2028)
• 9.2 Latin America AI in Call Center Applications Market Size by Type
  • 9.2.1 Latin America AI in Call Center Applications Market Size by Type (2017-2022)
  • 9.2.2 Latin America AI in Call Center Applications Market Size by Type (2023-2028)
  • 9.2.3 Latin America AI in Call Center Applications Market Share by Type (2017-2028)
• 9.3 Latin America AI in Call Center Applications Market Size by Application
  • 9.3.1 Latin America AI in Call Center Applications Market Size by Application (2017-2022)
  • 9.3.2 Latin America AI in Call Center Applications Market Size by Application (2023-2028)
  • 9.3.3 Latin America AI in Call Center Applications Market Share by Application (2017-2028)
• 9.4 Latin America AI in Call Center Applications Market Size by Country
  • 9.4.1 Latin America AI in Call Center Applications Market Size by Country (2017-2022)
  • 9.4.2 Latin America AI in Call Center Applications Market Size by Country (2023-2028)
  • 9.4.3 Mexico
  • 9.4.4 Brazil

10 Middle East & Africa

• 10.1 Middle East & Africa AI in Call Center Applications Market Size (2017-2028)
• 10.2 Middle East & Africa AI in Call Center Applications Market Size by Type
  • 10.2.1 Middle East & Africa AI in Call Center Applications Market Size by Type (2017-2022)
  • 10.2.2 Middle East & Africa AI in Call Center Applications Market Size by Type (2023-2028)
  • 10.2.3 Middle East & Africa AI in Call Center Applications Market Share by Type (2017-2028)
• 10.3 Middle East & Africa AI in Call Center Applications Market Size by Application
  • 10.3.1 Middle East & Africa AI in Call Center Applications Market Size by Application (2017-2022)
  • 10.3.2 Middle East & Africa AI in Call Center Applications Market Size by Application (2023-2028)
  • 10.3.3 Middle East & Africa AI in Call Center Applications Market Share by Application (2017-2028)
• 10.4 Middle East & Africa AI in Call Center Applications Market Size by Country
  • 10.4.1 Middle East & Africa AI in Call Center Applications Market Size by Country (2017-2022)
  • 10.4.2 Middle East & Africa AI in Call Center Applications Market Size by Country (2023-2028)
  • 10.4.3 Turkey
  • 10.4.4 Saudi Arabia
  • 10.4.5 UAE

11 Key Players Profiles

• 11.1 Artificial Solutions
  • 11.1.1 Artificial Solutions Company Details
  • 11.1.2 Artificial Solutions Business Overview
  • 11.1.3 Artificial Solutions AI in Call Center Applications Introduction
  • 11.1.4 Artificial Solutions Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.1.5 Artificial Solutions Recent Developments
• 11.2 Conversica
  • 11.2.1 Conversica Company Details
  • 11.2.2 Conversica Business Overview
  • 11.2.3 Conversica AI in Call Center Applications Introduction
  • 11.2.4 Conversica Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.2.5 Conversica Recent Developments
• 11.3 EdgeVerve Systems Limited
  • 11.3.1 EdgeVerve Systems Limited Company Details
  • 11.3.2 EdgeVerve Systems Limited Business Overview
  • 11.3.3 EdgeVerve Systems Limited AI in Call Center Applications Introduction
  • 11.3.4 EdgeVerve Systems Limited Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.3.5 EdgeVerve Systems Limited Recent Developments
• 11.4 Five9
  • 11.4.1 Five9 Company Details
  • 11.4.2 Five9 Business Overview
  • 11.4.3 Five9 AI in Call Center Applications Introduction
  • 11.4.4 Five9 Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.4.5 Five9 Recent Developments
• 11.5 Google
  • 11.5.1 Google Company Details
  • 11.5.2 Google Business Overview
  • 11.5.3 Google AI in Call Center Applications Introduction
  • 11.5.4 Google Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.5.5 Google Recent Developments
• 11.6 Oracle Corporation
  • 11.6.1 Oracle Corporation Company Details
  • 11.6.2 Oracle Corporation Business Overview
  • 11.6.3 Oracle Corporation AI in Call Center Applications Introduction
  • 11.6.4 Oracle Corporation Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.6.5 Oracle Corporation Recent Developments
• 11.7 IBM Corporation
  • 11.7.1 IBM Corporation Company Details
  • 11.7.2 IBM Corporation Business Overview
  • 11.7.3 IBM Corporation AI in Call Center Applications Introduction
  • 11.7.4 IBM Corporation Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.7.5 IBM Corporation Recent Developments
• 11.8 Jio Haptik Technologies Limited
  • 11.8.1 Jio Haptik Technologies Limited Company Details
  • 11.8.2 Jio Haptik Technologies Limited Business Overview
  • 11.8.3 Jio Haptik Technologies Limited AI in Call Center Applications Introduction
  • 11.8.4 Jio Haptik Technologies Limited Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.8.5 Jio Haptik Technologies Limited Recent Developments
• 11.9 Kore.ai
  • 11.9.1 Kore.ai Company Details
  • 11.9.2 Kore.ai Business Overview
  • 11.9.3 Kore.ai AI in Call Center Applications Introduction
  • 11.9.4 Kore.ai Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.9.5 Kore.ai Recent Developments
• 11.10 Avaamo
  • 11.10.1 Avaamo Company Details
  • 11.10.2 Avaamo Business Overview
  • 11.10.3 Avaamo AI in Call Center Applications Introduction
  • 11.10.4 Avaamo Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.10.5 Avaamo Recent Developments
• 11.11 NICE Incontact
  • 11.11.1 NICE Incontact Company Details
  • 11.11.2 NICE Incontact Business Overview
  • 11.11.3 NICE Incontact AI in Call Center Applications Introduction
  • 11.11.4 NICE Incontact Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.11.5 NICE Incontact Recent Developments
• 11.12 Avaya
  • 11.12.1 Avaya Company Details
  • 11.12.2 Avaya Business Overview
  • 11.12.3 Avaya AI in Call Center Applications Introduction
  • 11.12.4 Avaya Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.12.5 Avaya Recent Developments
• 11.13 Nuance Communications
  • 11.13.1 Nuance Communications Company Details
  • 11.13.2 Nuance Communications Business Overview
  • 11.13.3 Nuance Communications AI in Call Center Applications Introduction
  • 11.13.4 Nuance Communications Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.13.5 Nuance Communications Recent Developments
• 11.14 Observe.AI
  • 11.14.1 Observe.AI Company Details
  • 11.14.2 Observe.AI Business Overview
  • 11.14.3 Observe.AI AI in Call Center Applications Introduction
  • 11.14.4 Observe.AI Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.14.5 Observe.AI Recent Developments
• 11.15 Pypestream
  • 11.15.1 Pypestream Company Details
  • 11.15.2 Pypestream Business Overview
  • 11.15.3 Pypestream AI in Call Center Applications Introduction
  • 11.15.4 Pypestream Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.15.5 Pypestream Recent Developments
• 11.16 Rulai
  • 11.16.1 Rulai Company Details
  • 11.16.2 Rulai Business Overview
  • 11.16.3 Rulai AI in Call Center Applications Introduction
  • 11.16.4 Rulai Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.16.5 Rulai Recent Developments
• 11.17 Amazon Web Services
  • 11.17.1 Amazon Web Services Company Details
  • 11.17.2 Amazon Web Services Business Overview
  • 11.17.3 Amazon Web Services AI in Call Center Applications Introduction
  • 11.17.4 Amazon Web Services Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.17.5 Amazon Web Services Recent Developments
• 11.18 SAP SE
  • 11.18.1 SAP SE Company Details
  • 11.18.2 SAP SE Business Overview
  • 11.18.3 SAP SE AI in Call Center Applications Introduction
  • 11.18.4 SAP SE Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.18.5 SAP SE Recent Developments
• 11.19 Creative Virtual
  • 11.19.1 Creative Virtual Company Details
  • 11.19.2 Creative Virtual Business Overview
  • 11.19.3 Creative Virtual AI in Call Center Applications Introduction
  • 11.19.4 Creative Virtual Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.19.5 Creative Virtual Recent Developments
• 11.20 Smart Action Company
  • 11.20.1 Smart Action Company Company Details
  • 11.20.2 Smart Action Company Business Overview
  • 11.20.3 Smart Action Company AI in Call Center Applications Introduction
  • 11.20.4 Smart Action Company Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.20.5 Smart Action Company Recent Developments
• 11.21 Talkdesk
  • 11.21.1 Talkdesk Company Details
  • 11.21.2 Talkdesk Business Overview
  • 11.21.3 Talkdesk AI in Call Center Applications Introduction
  • 11.21.4 Talkdesk Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.21.5 Talkdesk Recent Developments
• 11.22 Twilio
  • 11.22.1 Twilio Company Details
  • 11.22.2 Twilio Business Overview
  • 11.22.3 Twilio AI in Call Center Applications Introduction
  • 11.22.4 Twilio Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.22.5 Twilio Recent Developments
• 11.23 Call Center Studio
  • 11.23.1 Call Center Studio Company Details
  • 11.23.2 Call Center Studio Business Overview
  • 11.23.3 Call Center Studio AI in Call Center Applications Introduction
  • 11.23.4 Call Center Studio Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.23.5 Call Center Studio Recent Developments
• 11.24 Convoso
  • 11.24.1 Convoso Company Details
  • 11.24.2 Convoso Business Overview
  • 11.24.3 Convoso AI in Call Center Applications Introduction
  • 11.24.4 Convoso Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.24.5 Convoso Recent Developments
• 11.25 Artefact
  • 11.25.1 Artefact Company Details
  • 11.25.2 Artefact Business Overview
  • 11.25.3 Artefact AI in Call Center Applications Introduction
  • 11.25.4 Artefact Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.25.5 Artefact Recent Developments
• 11.26 VoiceBase
  • 11.26.1 VoiceBase Company Details
  • 11.26.2 VoiceBase Business Overview
  • 11.26.3 VoiceBase AI in Call Center Applications Introduction
  • 11.26.4 VoiceBase Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.26.5 VoiceBase Recent Developments
• 11.27 Inbenta Technologies
  • 11.27.1 Inbenta Technologies Company Details
  • 11.27.2 Inbenta Technologies Business Overview
  • 11.27.3 Inbenta Technologies AI in Call Center Applications Introduction
  • 11.27.4 Inbenta Technologies Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.27.5 Inbenta Technologies Recent Developments
• 11.28 EPRO TELECOM
  • 11.28.1 EPRO TELECOM Company Details
  • 11.28.2 EPRO TELECOM Business Overview
  • 11.28.3 EPRO TELECOM AI in Call Center Applications Introduction
  • 11.28.4 EPRO TELECOM Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.28.5 EPRO TELECOM Recent Developments
• 11.29 Thrio
  • 11.29.1 Thrio Company Details
  • 11.29.2 Thrio Business Overview
  • 11.29.3 Thrio AI in Call Center Applications Introduction
  • 11.29.4 Thrio Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.29.5 Thrio Recent Developments
• 11.30 Bright Pattern
  • 11.30.1 Bright Pattern Company Details
  • 11.30.2 Bright Pattern Business Overview
  • 11.30.3 Bright Pattern AI in Call Center Applications Introduction
  • 11.30.4 Bright Pattern Revenue in AI in Call Center Applications Business (2017-2022)
  • 11.30.5 Bright Pattern Recent Developments

12 Analyst's Viewpoints/Conclusions

13 Appendix

• 13.1 Research Methodology
  • 13.1.1 Methodology/Research Approach
  • 13.1.2 Data Source
• 13.2 Author Details
• 13.3 Disclaimer

• Table 1. Global AI in Call Center Applications Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
• Table 2. Key Players of On-Premise
• Table 3. Key Players of Cloud-based
• Table 4. Global AI in Call Center Applications Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
• Table 5. Global AI in Call Center Applications Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
• Table 6. Global AI in Call Center Applications Market Size by Region (2017-2022) & (US$ Million)
• Table 7. Global AI in Call Center Applications Market Share by Region (2017-2022)
• Table 8. Global AI in Call Center Applications Forecasted Market Size by Region (2023-2028) & (US$ Million)
• Table 9. Global AI in Call Center Applications Market Share by Region (2023-2028)
• Table 10. AI in Call Center Applications Market Trends
• Table 11. AI in Call Center Applications Market Drivers
• Table 12. AI in Call Center Applications Market Challenges
• Table 13. AI in Call Center Applications Market Restraints
• Table 14. Global AI in Call Center Applications Revenue by Players (2017-2022) & (US$ Million)
• Table 15. Global AI in Call Center Applications Revenue Share by Players (2017-2022)
• Table 16. Global Top AI in Call Center Applications by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI in Call Center Applications as of 2021)
• Table 17. Ranking of Global Top AI in Call Center Applications Companies by Revenue (US$ Million) in 2021
• Table 18. Global 5 Largest Players Market Share by AI in Call Center Applications Revenue (CR5 and HHI) & (2017-2022)
• Table 19. Key Players Headquarters and Area Served
• Table 20. Key Players AI in Call Center Applications Product Solution and Service
• Table 21. Date of Enter into AI in Call Center Applications Market
• Table 22. Mergers & Acquisitions, Expansion Plans
• Table 23. Global AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
• Table 24. Global AI in Call Center Applications Revenue Market Share by Type (2017-2022)
• Table 25. Global AI in Call Center Applications Forecasted Market Size by Type (2023-2028) & (US$ Million)
• Table 26. Global AI in Call Center Applications Revenue Market Share by Type (2023-2028)
• Table 27. Global AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
• Table 28. Global AI in Call Center Applications Revenue Share by Application (2017-2022)
• Table 29. Global AI in Call Center Applications Forecasted Market Size by Application (2023-2028) & (US$ Million)
• Table 30. Global AI in Call Center Applications Revenue Share by Application (2023-2028)
• Table 31. North America AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
• Table 32. North America AI in Call Center Applications Market Size by Type (2023-2028) & (US$ Million)
• Table 33. North America AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
• Table 34. North America AI in Call Center Applications Market Size by Application (2023-2028) & (US$ Million)
• Table 35. North America AI in Call Center Applications Market Size by Country (2017-2022) & (US$ Million)
• Table 36. North America AI in Call Center Applications Market Size by Country (2023-2028) & (US$ Million)
• Table 37. Europe AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
• Table 38. Europe AI in Call Center Applications Market Size by Type (2023-2028) & (US$ Million)
• Table 39. Europe AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
• Table 40. Europe AI in Call Center Applications Market Size by Application (2023-2028) & (US$ Million)
• Table 41. Europe AI in Call Center Applications Market Size by Country (2017-2022) & (US$ Million)
• Table 42. Europe AI in Call Center Applications Market Size by Country (2023-2028) & (US$ Million)
• Table 43. Asia Pacific AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
• Table 44. Asia Pacific AI in Call Center Applications Market Size by Type (2023-2028) & (US$ Million)
• Table 45. Asia Pacific AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
• Table 46. Asia Pacific AI in Call Center Applications Market Size by Application (2023-2028) & (US$ Million)
• Table 47. Asia Pacific AI in Call Center Applications Market Size by Region (2017-2022) & (US$ Million)
• Table 48. Asia Pacific AI in Call Center Applications Market Size by Region (2023-2028) & (US$ Million)
• Table 49. Latin America AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
• Table 50. Latin America AI in Call Center Applications Market Size by Type (2023-2028) & (US$ Million)
• Table 51. Latin America AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
• Table 52. Latin America AI in Call Center Applications Market Size by Application (2023-2028) & (US$ Million)
• Table 53. Latin America AI in Call Center Applications Market Size by Country (2017-2022) & (US$ Million)
• Table 54. Latin America AI in Call Center Applications Market Size by Country (2023-2028) & (US$ Million)
• Table 55. Middle East and Africa AI in Call Center Applications Market Size by Type (2017-2022) & (US$ Million)
• Table 56. Middle East and Africa AI in Call Center Applications Market Size by Type (2023-2028) & (US$ Million)
• Table 57. Middle East and Africa AI in Call Center Applications Market Size by Application (2017-2022) & (US$ Million)
• Table 58. Middle East and Africa AI in Call Center Applications Market Size by Application (2023-2028) & (US$ Million)
• Table 59. Middle East and Africa AI in Call Center Applications Market Size by Country (2017-2022) & (US$ Million)
• Table 60. Middle East and Africa AI in Call Center Applications Market Size by Country (2023-2028) & (US$ Million)
• Table 61. Artificial Solutions Company Details
• Table 62. Artificial Solutions Business Overview
• Table 63. Artificial Solutions AI in Call Center Applications Product
• Table 64. Artificial Solutions Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 65. Artificial Solutions Recent Developments
• Table 66. Conversica Company Details
• Table 67. Conversica Business Overview
• Table 68. Conversica AI in Call Center Applications Product
• Table 69. Conversica Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 70. Conversica Recent Developments
• Table 71. EdgeVerve Systems Limited Company Details
• Table 72. EdgeVerve Systems Limited Business Overview
• Table 73. EdgeVerve Systems Limited AI in Call Center Applications Product
• Table 74. EdgeVerve Systems Limited Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 75. EdgeVerve Systems Limited Recent Developments
• Table 76. Five9 Company Details
• Table 77. Five9 Business Overview
• Table 78. Five9 AI in Call Center Applications Product
• Table 79. Five9 Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 80. Five9 Recent Developments
• Table 81. Google Company Details
• Table 82. Google Business Overview
• Table 83. Google AI in Call Center Applications Product
• Table 84. Google Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 85. Google Recent Developments
• Table 86. Oracle Corporation Company Details
• Table 87. Oracle Corporation Business Overview
• Table 88. Oracle Corporation AI in Call Center Applications Product
• Table 89. Oracle Corporation Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 90. Oracle Corporation Recent Developments
• Table 91. IBM Corporation Company Details
• Table 92. IBM Corporation Business Overview
• Table 93. IBM Corporation AI in Call Center Applications Product
• Table 94. IBM Corporation Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 95. IBM Corporation Recent Developments
• Table 96. Jio Haptik Technologies Limited Company Details
• Table 97. Jio Haptik Technologies Limited Business Overview
• Table 98. Jio Haptik Technologies Limited AI in Call Center Applications Product
• Table 99. Jio Haptik Technologies Limited Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 100. Jio Haptik Technologies Limited Recent Developments
• Table 101. Kore.ai Company Details
• Table 102. Kore.ai Business Overview
• Table 103. Kore.ai AI in Call Center Applications Product
• Table 104. Kore.ai Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 105. Kore.ai Recent Developments
• Table 106. Avaamo Company Details
• Table 107. Avaamo Business Overview
• Table 108. Avaamo AI in Call Center Applications Product
• Table 109. Avaamo Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 110. Avaamo Recent Developments
• Table 111. NICE Incontact Company Details
• Table 112. NICE Incontact Business Overview
• Table 113. NICE Incontact AI in Call Center Applications Product
• Table 114. NICE Incontact Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 115. NICE Incontact Recent Developments
• Table 116. Avaya Company Details
• Table 117. Avaya Business Overview
• Table 118. Avaya AI in Call Center Applications Product
• Table 119. Avaya Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 120. Avaya Recent Developments
• Table 121. Nuance Communications Company Details
• Table 122. Nuance Communications Business Overview
• Table 123. Nuance Communications AI in Call Center Applications Product
• Table 124. Nuance Communications Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 125. Nuance Communications Recent Developments
• Table 126. Observe.AI Company Details
• Table 127. Observe.AI Business Overview
• Table 128. Observe.AI AI in Call Center Applications Product
• Table 129. Observe.AI Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 130. Observe.AI Recent Developments
• Table 131. Pypestream Company Details
• Table 132. Pypestream Business Overview
• Table 133. Pypestream AI in Call Center Applications Product
• Table 134. Pypestream Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 135. Pypestream Recent Developments
• Table 136. Rulai Company Details
• Table 137. Rulai Business Overview
• Table 138. Rulai AI in Call Center Applications Product
• Table 139. Rulai Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 140. Rulai Recent Developments
• Table 141. Amazon Web Services Company Details
• Table 142. Amazon Web Services Business Overview
• Table 143. Amazon Web Services AI in Call Center Applications Product
• Table 144. Amazon Web Services Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 145. Amazon Web Services Recent Developments
• Table 146. SAP SE Company Details
• Table 147. SAP SE Business Overview
• Table 148. SAP SE AI in Call Center Applications Product
• Table 149. SAP SE Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 150. SAP SE Recent Developments
• Table 151. Creative Virtual Company Details
• Table 152. Creative Virtual Business Overview
• Table 153. Creative Virtual AI in Call Center Applications Product
• Table 154. Creative Virtual Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 155. Creative Virtual Recent Developments
• Table 156. Smart Action Company Company Details
• Table 157. Smart Action Company Business Overview
• Table 158. Smart Action Company AI in Call Center Applications Product
• Table 159. Smart Action Company Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 160. Smart Action Company Recent Developments
• Table 161. Talkdesk Company Details
• Table 162. Talkdesk Business Overview
• Table 163. Talkdesk AI in Call Center Applications Product
• Table 164. Talkdesk Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 165. Talkdesk Recent Developments
• Table 166. Twilio Company Details
• Table 167. Twilio Business Overview
• Table 168. Twilio AI in Call Center Applications Product
• Table 169. Twilio Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 170. Twilio Recent Developments
• Table 171. Call Center Studio Company Details
• Table 172. Call Center Studio Business Overview
• Table 173. Call Center Studio AI in Call Center Applications Product
• Table 174. Call Center Studio Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 175. Call Center Studio Recent Developments
• Table 176. Convoso Company Details
• Table 177. Convoso Business Overview
• Table 178. Convoso AI in Call Center Applications Product
• Table 179. Convoso Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 180. Convoso Recent Developments
• Table 181. Artefact Company Details
• Table 182. Artefact Business Overview
• Table 183. Artefact AI in Call Center Applications Product
• Table 184. Artefact Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 185. Artefact Recent Developments
• Table 186. VoiceBase Company Details
• Table 187. VoiceBase Business Overview
• Table 188. VoiceBase AI in Call Center Applications Product
• Table 189. VoiceBase Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 190. VoiceBase Recent Developments
• Table 191. Inbenta Technologies Company Details
• Table 192. Inbenta Technologies Business Overview
• Table 193. Inbenta Technologies AI in Call Center Applications Product
• Table 194. Inbenta Technologies Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 195. Inbenta Technologies Recent Developments
• Table 196. EPRO TELECOM Company Details
• Table 197. EPRO TELECOM Business Overview
• Table 198. EPRO TELECOM AI in Call Center Applications Product
• Table 199. EPRO TELECOM Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 200. EPRO TELECOM Recent Developments
• Table 201. Thrio Company Details
• Table 202. Thrio Business Overview
• Table 203. Thrio AI in Call Center Applications Product
• Table 204. Thrio Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 205. Thrio Recent Developments
• Table 206. Bright Pattern Company Details
• Table 207. Bright Pattern Business Overview
• Table 208. Bright Pattern AI in Call Center Applications Product
• Table 209. Bright Pattern Revenue in AI in Call Center Applications Business (2017-2022) & (US$ Million)
• Table 210. Bright Pattern Recent Developments
• Table 211. Research Programs/Design for This Report
• Table 212. Key Data Information from Secondary Sources
• Table 213. Key Data Information from Primary Sources

List of Figures

• Figure 1. Global AI in Call Center Applications Market Share by Type: 2021 VS 2028
• Figure 2. On-Premise Features
• Figure 3. Cloud-based Features
• Figure 4. Global AI in Call Center Applications Market Share by Application: 2021 VS 2028
• Figure 5. Intelligent Customer Service Robot Case Studies
• Figure 6. Intelligent Quality Inspection Case Studies
• Figure 7. Intelligent Navigation Case Studies
• Figure 8. Intelligent Analysis Case Studies
• Figure 9. AI in Call Center Applications Report Years Considered
• Figure 10. Global AI in Call Center Applications Market Size (US$ Million), Year-over-Year: 2017-2028
• Figure 11. Global AI in Call Center Applications Market Size, (US$ Million), 2017 VS 2021 VS 2028
• Figure 12. Global AI in Call Center Applications Market Share by Region: 2021 VS 2028
• Figure 13. Global AI in Call Center Applications Market Share by Players in 2021
• Figure 14. Global Top AI in Call Center Applications Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI in Call Center Applications as of 2021)
• Figure 15. The Top 10 and 5 Players Market Share by AI in Call Center Applications Revenue in 2021
• Figure 16. North America AI in Call Center Applications Market Size YoY (2017-2028) & (US$ Million)
• Figure 17. North America AI in Call Center Applications Market Size Market Share by Type (2017-2028)
• Figure 18. North America AI in Call Center Applications Market Size Market Share by Application (2017-2028)
• Figure 19. North America AI in Call Center Applications Market Size Share by Country (2017-2028)
• Figure 20. United States AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 21. Canada AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 22. Europe AI in Call Center Applications Market Size YoY (2017-2028) & (US$ Million)
• Figure 23. Europe AI in Call Center Applications Market Size Market Share by Type (2017-2028)
• Figure 24. Europe AI in Call Center Applications Market Size Market Share by Application (2017-2028)
• Figure 25. Europe AI in Call Center Applications Market Size Share by Country (2017-2028)
• Figure 26. Germany AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 27. France AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 28. U.K. AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 29. Italy AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 30. Russia AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 31. Nordic Countries AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 32. Asia-Pacific AI in Call Center Applications Market Size YoY (2017-2028) & (US$ Million)
• Figure 33. Asia Pacific AI in Call Center Applications Market Size Market Share by Type (2017-2028)
• Figure 34. Asia Pacific AI in Call Center Applications Market Size Market Share by Application (2017-2028)
• Figure 35. Asia Pacific AI in Call Center Applications Market Size Share by Region (2017-2028)
• Figure 36. China AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 37. Japan AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 38. South Korea AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 39. Southeast Asia AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 40. India AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 41. Australia AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 42. Latin America AI in Call Center Applications Market Size YoY (2017-2028) & (US$ Million)
• Figure 43. Latin America AI in Call Center Applications Market Size Market Share by Type (2017-2028)
• Figure 44. Latin America AI in Call Center Applications Market Size Market Share by Application (2017-2028)
• Figure 45. Latin America AI in Call Center Applications Market Size Share by Country (2017-2028)
• Figure 46. Mexico AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 47. Brazil AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 48. Middle East & Africa AI in Call Center Applications Market Size YoY (2017-2028) & (US$ Million)
• Figure 49. Middle East and Africa AI in Call Center Applications Market Size Market Share by Type (2017-2028)
• Figure 50. Middle East and Africa AI in Call Center Applications Market Size Market Share by Application (2017-2028)
• Figure 51. Middle East and Africa AI in Call Center Applications Market Size Share by Country (2017-2028)
• Figure 52. Turkey AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 53. Saudi Arabia AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 54. UAE AI in Call Center Applications Market Size YoY Growth (2017-2028) & (US$ Million)
• Figure 55. Artificial Solutions Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 56. Conversica Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 57. EdgeVerve Systems Limited Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 58. Five9 Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 59. Google Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 60. Oracle Corporation Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 61. IBM Corporation Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 62. Jio Haptik Technologies Limited Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 63. Kore.ai Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 64. Avaamo Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 65. NICE Incontact Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 66. Avaya Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 67. Nuance Communications Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 68. Observe.AI Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 69. Pypestream Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 70. Rulai Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 71. Amazon Web Services Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 72. SAP SE Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 73. Creative Virtual Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 74. Smart Action Company Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 75. Talkdesk Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 76. Twilio Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 77. Call Center Studio Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 78. Convoso Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 79. Artefact Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 80. VoiceBase Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 81. Inbenta Technologies Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 82. EPRO TELECOM Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 83. Thrio Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 84. Bright Pattern Revenue Growth Rate in AI in Call Center Applications Business (2017-2022)
• Figure 85. Bottom-up and Top-down Approaches for This Report
• Figure 86. Data Triangulation
• Figure 87. Key Executives Interviewed