PUBLISHER: QYResearch | PRODUCT CODE: 1875843
PUBLISHER: QYResearch | PRODUCT CODE: 1875843
The global market for Conversational AI Platform was estimated to be worth US$ 4771 million in 2024 and is forecast to a readjusted size of US$ 10150 million by 2031 with a CAGR of 11.3% during the forecast period 2025-2031.
Conversational AI Platform offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.
Conversational AI platform is mainly classified into the following types: web and APP. APP type have a fast growth rate due to the increasing in mobile phones and pads, it is the most widely used type who takes up about 51% of the global market.
Conversational AI platform has wide range of applications, this report classified them into Large Enterprises (above 300 employees) and SMEs. Large enterprises were the most widely used area that took up about 67% of the global total, while the SMEs have quicker growth rate.
North America is the largest region of conversational AI platform in the world in the past few years and it will keep increasing in the next few years. North America market took up about 38% the global marke.
IBM, Genesys, Microsoft, LivePerson, SAP, etc. are the key suppliers in the global conversational AI platform market. Top 5 took up above 40% of the global market.
This report aims to provide a comprehensive presentation of the global market for Conversational AI Platform, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Conversational AI Platform by region & country, by Type, and by End User.
The Conversational AI Platform market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI Platform.
Market Segmentation
By Company
Segment by Type
Segment by End User
By Region
Chapter Outline
Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 2: Detailed analysis of Conversational AI Platform company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments by End User, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Revenue of Conversational AI Platform in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.
Chapter 6: Revenue of Conversational AI Platform in country level. It provides sigmate data by Type, and by End User for each country/region.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 9: Conclusion.