Healthcare Chatbots Global Market Report 2024

Description

“Healthcare Chatbots Global Market Report 2024 ” from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on healthcare chatbots market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for healthcare chatbots? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? “The healthcare chatbots market global report ” from The Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

Scope

Markets Covered:

1) By Component: Software; Services
2) By Deployment Model: On-Premise Model; Cloud-Based Model
3) By Application: Symptoms Check; Appointment Scheduling And Monitoring; Medical And Drug Information Assistance; Other Applications
4) By End User: Patients; Healthcare Providers; Insurance Companies; Other End Users
Companies Mentioned: Your.MD Ltd.; HealthTap Inc.; Sensely Inc.; Buoy Health Inc.; Infermedica
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.

Executive Summary

Healthcare chatbots are computer programs created to simulate conversations with human users in the healthcare industry. These chatbots are programmed to undertake various tasks, including booking appointments, assessing symptoms, providing vaccination reminders, and more. They can be integrated into diverse platforms such as websites, messaging apps, and voice assistants.

The primary components of healthcare chatbots include software and services. Software refers to the program or application that runs the chatbot, dictating its functionality and features. Deployment models for these chatbots include on-premise and cloud-based models, applied in scenarios such as symptoms checking, appointment scheduling and monitoring, and providing medical and drug information assistance. The end users of healthcare chatbots encompass patients, healthcare providers, insurance companies, and others.

The healthcare chatbots market research report is one of a series of new reports from The Business Research Company that provides healthcare chatbots market statistics, including healthcare chatbots industry global market size, regional shares, competitors with a healthcare chatbots market share, detailed healthcare chatbots market segments, market trends and opportunities, and any further data you may need to thrive in the healthcare chatbots industry. This healthcare chatbots market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The healthcare chatbots market size has grown exponentially in recent years. It will grow from $0.35 billion in 2023 to $0.45 billion in 2024 at a compound annual growth rate (CAGR) of 25.7%. The growth observed in the historic period can be attributed to several factors, including the increase in healthcare costs, a shortage of healthcare professionals, initiatives focused on patient engagement, the rise of telehealth services, the demand for immediate healthcare information, and regulatory support for digital health.

The healthcare chatbots market size is expected to see exponential growth in the next few years. It will grow to $1.18 billion in 2028 at a compound annual growth rate (CAGR) of 27.7%. The anticipated growth in the forecast period can be attributed to factors such as the integration of healthcare chatbots with electronic health records, the expansion of remote patient monitoring, growing awareness of mental health, increased adoption of personalized medicine, and the implementation of cybersecurity measures. Key trends expected in the forecast period include the integration with health apps and platforms, advancements in natural language processing (NLP), the use of voice-enabled healthcare chatbots, the deployment of virtual health assistants for remote monitoring, and the development of AI-based diagnostic chatbots.

The healthcare Chatbot market is anticipated to witness growth due to the increasing demand for virtual health assistance. Virtual health assistance employs digital technologies to deliver healthcare services and information to patients remotely. Telemedicine, a form of virtual health assistance utilizing communication technologies, connects patients with healthcare providers. Healthcare Chatbots integrated with virtual health assistance enhance access to healthcare services. For example, in 2021, the Centers for Disease Control and Prevention reported that 37% of adults had used telemedicine within a year, with office-based physicians' usage increasing sixfold to 87% in 2021. Consequently, the rising need for virtual health assistance is expected to propel the healthcare Chatbots market forward.

The growth of the healthcare Chatbot market is expected to be driven by the increasing shortage of healthcare professionals. This shortage refers to a deficit in qualified individuals with the necessary skills to meet the demand for healthcare services. Healthcare Chatbots play a crucial role in addressing this shortage by automating tasks and providing basic healthcare support, including symptom checking, appointment scheduling, and medical guidance. Acting as a cost-effective and scalable solution, Chatbots help bridge the gap in providing essential healthcare support. According to Oracle in January 2023, an estimated 6.5 million healthcare workers are expected to retire by 2026, with only 1.9 million new workers entering the field, resulting in a nationwide deficit of over 4 million workers if current labor patterns persist. Therefore, the increasing shortage of healthcare professionals is a significant driver for the healthcare Chatbot market.

Technological advancements represent a notable trend in the healthcare Chatbot market, with major companies focusing on developing innovative solutions to maintain their market positions. For instance, in March 2022, Ivy.ai, Inc., a US-based information technology company, introduced Genie, a self-building chatbot technology. Genie is a sophisticated chatbot and live chat platform that constructs pre-trained and conversational chatbots capable of understanding unique content. The software features an intuitive setup assistant for a quick start.

Major companies in the healthcare Chatbots market are developing advanced platforms by leveraging technologies such as Artificial Intelligence (AI) to democratize analytics in the medical field. AI involves simulating human intelligence in machines programmed to think and learn similarly to humans. In October 2023, Mendel.ai, a US-based provider of clinical AI platforms, launched Hypercube, an AI platform integrating structured and unstructured medical data. Hypercube's hybrid system combines a language model trained on medical records with a symbolic system, allowing users to interact with medical data using natural language queries for efficient and accurate outcomes.

In March 2022, Microsoft, a US-based technology company, acquired Nuance Communications to enhance UnitedHealth Group's capabilities in providing conversational AI and ambient intelligence. This acquisition combines Nuance Communications' expertise in conversational AI and intelligence chatbots in healthcare with Microsoft's safe and trusted industry cloud capabilities, aiming to deliver more economical, effective, and accessible healthcare solutions.

Major companies operating in the healthcare chatbots market report are Your.MD Ltd., HealthTap Inc., Sensely Inc., Buoy Health Inc., Infermedica, Babylon Health, Baidu Inc., Ada Digital Health Ltd., Pact Care BV, Woebot Labs Inc., GYANT.Com Inc., Ada Health GmbH, Microsoft Corporation, Inbenta Holdings Inc., Anboto Labs, Florence Healthcare, Conversa Health Inc., Memora Health Inc., K Health Inc., HealthJoy, SimplifiMed, Mediktor, Catalia Health, 2Morrow Inc., PharmAssistant, Fern Health, HealthIBX, HealthXM, HealthSapiens, 98point6 Technologies, HealthTensor .

North America was the largest region in the healthcare chatbots market in 2023. The regions covered in the healthcare chatbots market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the healthcare chatbots market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The healthcare chatbot market includes revenues earned by entities by providing informative, conversational, and prescriptive chatbots. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Product Code: r11011

1. Executive Summary

2. Healthcare Chatbots Market Characteristics

3. Healthcare Chatbots Market Trends And Strategies

4. Healthcare Chatbots Market - Macro Economic Scenario

4.1. Impact Of High Inflation On the Market
4.2. Ukraine-Russia War Impact On the Market
4.3. COVID-19 Impact On the Market

5. Global Healthcare Chatbots Market Size and Growth

5.1. Global Healthcare Chatbots Market Drivers and Restraints
- 5.1.1. Drivers Of The Market
- 5.1.2. Restraints Of The Market
5.2. Global Healthcare Chatbots Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Healthcare Chatbots Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Healthcare Chatbots Market Segmentation

6.1. Global Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Software
Services
6.2. Global Healthcare Chatbots Market, Segmentation By Deployment Model, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
On-Premise Model
Cloud-Based Model
6.3. Global Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Symptoms Check
Appointment Scheduling And Monitoring
Medical And Drug Information Assistance
Other Applications
6.4. Global Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Patients
Healthcare Providers
Insurance Companies
Other End Users

7. Healthcare Chatbots Market Regional And Country Analysis

7.1. Global Healthcare Chatbots Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Healthcare Chatbots Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Healthcare Chatbots Market

8.1. Asia-Pacific Healthcare Chatbots Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.4. Asia-Pacific Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Healthcare Chatbots Market

9.1. China Healthcare Chatbots Market Overview
9.2. China Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.4. China Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Healthcare Chatbots Market

10.1. India Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Healthcare Chatbots Market

11.1. Japan Healthcare Chatbots Market Overview
11.2. Japan Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.4. Japan Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Healthcare Chatbots Market

12.1. Australia Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Healthcare Chatbots Market

13.1. Indonesia Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Healthcare Chatbots Market

14.1. South Korea Healthcare Chatbots Market Overview
14.2. South Korea Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.4. South Korea Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Healthcare Chatbots Market

15.1. Western Europe Healthcare Chatbots Market Overview
15.2. Western Europe Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.4. Western Europe Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Healthcare Chatbots Market

16.1. UK Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Healthcare Chatbots Market

17.1. Germany Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Healthcare Chatbots Market

18.1. France Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.2. France Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.3. France Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Healthcare Chatbots Market

19.1. Italy Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.2. Italy Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.3. Italy Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Healthcare Chatbots Market

20.1. Spain Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.2. Spain Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.3. Spain Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Healthcare Chatbots Market

21.1. Eastern Europe Healthcare Chatbots Market Overview
21.2. Eastern Europe Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.4. Eastern Europe Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Healthcare Chatbots Market

22.1. Russia Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Healthcare Chatbots Market

23.1. North America Healthcare Chatbots Market Overview
23.2. North America Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.4. North America Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Healthcare Chatbots Market

24.1. USA Healthcare Chatbots Market Overview
24.2. USA Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.4. USA Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Healthcare Chatbots Market

25.1. Canada Healthcare Chatbots Market Overview
25.2. Canada Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.4. Canada Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Healthcare Chatbots Market

26.1. South America Healthcare Chatbots Market Overview
26.2. South America Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.4. South America Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Healthcare Chatbots Market

27.1. Brazil Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Healthcare Chatbots Market

28.1. Middle East Healthcare Chatbots Market Overview
28.2. Middle East Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.4. Middle East Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Healthcare Chatbots Market

29.1. Africa Healthcare Chatbots Market Overview
29.2. Africa Healthcare Chatbots Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Healthcare Chatbots Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.4. Africa Healthcare Chatbots Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Healthcare Chatbots Market Competitive Landscape And Company Profiles

30.1. Healthcare Chatbots Market Competitive Landscape
30.2. Healthcare Chatbots Market Company Profiles
- 30.2.1. Your.MD Ltd.
  - 30.2.1.1. Overview
  - 30.2.1.2. Products and Services
  - 30.2.1.3. Strategy
  - 30.2.1.4. Financial Performance
- 30.2.2. HealthTap Inc.
  - 30.2.2.1. Overview
  - 30.2.2.2. Products and Services
  - 30.2.2.3. Strategy
  - 30.2.2.4. Financial Performance
- 30.2.3. Sensely Inc.
  - 30.2.3.1. Overview
  - 30.2.3.2. Products and Services
  - 30.2.3.3. Strategy
  - 30.2.3.4. Financial Performance
- 30.2.4. Buoy Health Inc.
  - 30.2.4.1. Overview
  - 30.2.4.2. Products and Services
  - 30.2.4.3. Strategy
  - 30.2.4.4. Financial Performance
- 30.2.5. Infermedica
  - 30.2.5.1. Overview
  - 30.2.5.2. Products and Services
  - 30.2.5.3. Strategy
  - 30.2.5.4. Financial Performance

31. Global Healthcare Chatbots Market Competitive Benchmarking

32. Global Healthcare Chatbots Market Competitive Dashboard

33. Key Mergers And Acquisitions In The Healthcare Chatbots Market

34. Healthcare Chatbots Market Future Outlook and Potential Analysis

34.1 Healthcare Chatbots Market In 2028 - Countries Offering Most New Opportunities
34.2 Healthcare Chatbots Market In 2028 - Segments Offering Most New Opportunities
34.3 Healthcare Chatbots Market In 2028 - Growth Strategies
- 34.3.1 Market Trend Based Strategies
- 34.3.2 Competitor Strategies

35. Appendix

35.1. Abbreviations
35.2. Currencies
35.3. Historic And Forecast Inflation Rates
35.4. Research Inquiries
35.5. The Business Research Company
35.6. Copyright And Disclaimer