Content Services Platforms Global Market Report 2024

Description

Content Services Platforms Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on content services platforms market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for content services platforms? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The content services platforms market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

Scope

Markets Covered:

1) By Component: Solution; Service
2) By Deployment Type: On Premises; Cloud
3) By Business Function: Human Resource; Sales and Marketing; Accounting and Legal; Procurement and Supply Chain Management
4) By Enterprise Size: Large; SMEs
5) By Verticals: Banking, Financial Services, and Insurance; Retail and Consumer Goods; Energy and Utilities; Government and Public Sector; Healthcare and Life Sciences; IT and ITeS; Manufacturing; Media and Entertainment; Telecommunication; Other Verticals
Companies Mentioned: International Business Machines Corporation; Microsoft Corporation; OpenText Corporation; Hyland Software Inc.; Box Inc.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.

Executive Summary

The content services platform (CSP) refers to a suite of solutions and services delivered through software tools to optimize data utilization and achieve more organized data access and maintenance. CSP offers content-focused services, repositories, APIs, solutions, and business processing tools to support digital business and transformation initiatives.

The main categories of content services platforms include solutions and services. Solutions encompass various content services platforms used for case management, workflow management, data capture, and more. These solutions provide software tools that enable users to create, edit, publish, and store digital content. Content management services within CSP cover enterprise content management (ECM) and web content management (WCM). Content services platforms can be deployed on-premises or in the cloud and are suitable for businesses of all sizes, including large enterprises, small businesses, and medium-sized enterprises (SMEs). These platforms find applications across various business functions such as human resources, sales and marketing, accounting and legal, procurement, and supply chain management. Content services platforms are utilized by industries including banking, financial services, and insurance (BFSI), retail and consumer goods, energy and utilities, government and the public sector, healthcare and life sciences, IT and ITeS, manufacturing, media and entertainment, telecommunications, and other verticals.

The content services platforms market research report is one of a series of new reports from The Business Research Company that provides content services platforms market statistics, including content services platforms industry global market size, regional shares, competitors with a content services platforms market share, detailed content services platforms market segments, market trends and opportunities, and any further data you may need to thrive in the content services platforms industry. This content services platforms market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The content services platforms market size has grown exponentially in recent years. It will grow from $52.16 billion in 2023 to $62.61 billion in 2024 at a compound annual growth rate (CAGR) of 20.0%. The growth observed in the historical period can be linked to the transition to digital content, the ascent of enterprise content management (ECM), integration of collaboration tools, emphasis on mobility and accessibility, and the implementation of content analytics and advanced search capabilities.

The content services platforms market size is expected to see exponential growth in the next few years. It will grow to $130.18 billion in 2028 at a compound annual growth rate (CAGR) of 20.1%. The projected growth during the forecast period can be attributed to a commitment to continuous innovation, a focus on sustainability practices, the enhancement of customer experience, the development of vertical-specific solutions, and the expanding use of low-code/no-code approaches. Key trends expected in this period encompass the adoption of cloud-based solutions, the integration of artificial intelligence (AI) and automation, enhancements in data security, the facilitation of remote work, and a rising demand for content personalization.

The content service platforms market is poised for growth, driven by the increasing demand for digital content. Digital content serves as a vital medium for engaging target audiences, demonstrating the value of high-quality content. Organizations are increasingly investing in content service platforms to store, manage, protect, share, and create content through integrated product suite platforms. Notably, global digital advertising spending is estimated to reach $455.3 billion by the end of 2021, marking a significant increase from $378.2 billion in 2020, as reported by the Indian Institute of Digital Education (IIDE) in January 2023.

The content service platforms market is set to experience growth propelled by the increasing shift to remote work. This shift, characterized by employees working from home or other remote locations, is facilitated by advances in technology and changes in work culture. Content service platforms (CSPs) play a pivotal role in enabling efficient and secure content management, collaboration, and sharing across distributed teams. As per a 2022 survey conducted by FlexJobs' Career Pulse, 97% of respondents expressed a preference for remote work, with 65% favoring full-time remote work and 32% desiring a hybrid work arrangement. This trend underscores the significance of content service platforms in supporting the evolving landscape of remote work.

Technological advancement stands out as a key trend in the content service platforms market. Major companies in this market are actively advancing their technologies, engaging in research, and developing innovative solutions to solidify their market positions. For example, in April 2021, Opentext launched OpenText Core Content and OpenText Core Case Management, a new content services platform designed to power the modern cloud. This platform offers a unified approach to managing an organization's content lifecycle in formal and informal business processes, with deep integration capabilities, including SAP S/4HANA in the public cloud.

To gain a competitive edge, major players in the content services platforms market are focusing on introducing advanced solutions, such as streamlined content management platforms. These platforms integrate sets of content-related solutions and tools with standard APIs and repositories to support diverse enterprise-level content usages. In June 2023, iCognition, in partnership with OpenText, launched Ingress, an advanced content services platform that leverages the OpenText Content Manager platform's power. This platform streamlines content management in Microsoft 365 environments, enhancing productivity, operational efficiency, and compliance with security and governance requirements.

In April 2021, Hyland Software acquired Nuxeo for an undisclosed amount, reinforcing its position as a leader in cloud-based content services platforms and expanding opportunities for the organizations they serve. Nuxeo is a US-based software company known for its open-source content management system.

Major companies operating in the content services platforms market report are International Business Machines Corporation, Microsoft Corporation, OpenText Corporation, Hyland Software Inc., Box Inc., Adobe Inc., Oracle Corporation, M-Files Corporation, Newgen Software Inc., Fabasoft AG, Micro Focus International PLC, DocuWare Corporation, Everteam Global Services Inc., GRM Information Management Services Inc., SER Solutions Deutschland GmbH, Alfresco Software Inc., Kyocera Corporation, Epicor Software Corporation, Dropbox Inc., Nuxeo Corp., Objective Corporation, ASG Technologies Group Inc., SpringCM Inc., Systemware Inc., Xerox Corporation, Zoho Corporation, iManage LLC, Veeva Systems Inc.

North America was the largest region in the content services platforms market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the content services platforms market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the content services platforms market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The content services platform market consists of revenues earned by entities by providing document and record management, information security and governance, and content reporting and analytics. The market value includes the value of related goods sold by the service provider or included within the service offering. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Product Code: r12585

1. Executive Summary

2. Content Services Platforms Market Characteristics

3. Content Services Platforms Market Trends And Strategies

4. Content Services Platforms Market - Macro Economic Scenario

4.1. Impact Of High Inflation On The Market
4.2. Ukraine-Russia War Impact On The Market
4.3. COVID-19 Impact On The Market

5. Global Content Services Platforms Market Size and Growth

5.1. Global Content Services Platforms Market Drivers and Restraints
- 5.1.1. Drivers Of The Market
- 5.1.2. Restraints Of The Market
5.2. Global Content Services Platforms Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Content Services Platforms Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Content Services Platforms Market Segmentation

6.1. Global Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Solution
Service
6.2. Global Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
On-Premises
Cloud
6.3. Global Content Services Platforms Market, Segmentation By Business Function, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Human Resource
Sales and Marketing
Accounting and Legal
Procurement and Supply Chain Management
6.4. Global Content Services Platforms Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Large
SMEs
6.5. Global Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Banking, Financial Services, and Insurance
Retail and Consumer Goods
Energy and Utilities
Government and Public Sector
Healthcare and Life Sciences
IT and ITeS
Manufacturing
Media and Entertainment
Other Verticals

7. Content Services Platforms Market Regional And Country Analysis

7.1. Global Content Services Platforms Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Content Services Platforms Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Content Services Platforms Market

8.1. Asia-Pacific Content Services Platforms Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.4. Asia-Pacific Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Content Services Platforms Market

9.1. China Content Services Platforms Market Overview
9.2. China Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.4. China Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Content Services Platforms Market

10.1. India Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Content Services Platforms Market

11.1. Japan Content Services Platforms Market Overview
11.2. Japan Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.4. Japan Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Content Services Platforms Market

12.1. Australia Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Content Services Platforms Market

13.1. Indonesia Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Content Services Platforms Market

14.1. South Korea Content Services Platforms Market Overview
14.2. South Korea Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.4. South Korea Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Content Services Platforms Market

15.1. Western Europe Content Services Platforms Market Overview
15.2. Western Europe Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.4. Western Europe Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Content Services Platforms Market

16.1. UK Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Content Services Platforms Market

17.1. Germany Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Content Services Platforms Market

18.1. France Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.2. France Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.3. France Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Content Services Platforms Market

19.1. Italy Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.2. Italy Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.3. Italy Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Content Services Platforms Market

20.1. Spain Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.2. Spain Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.3. Spain Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Content Services Platforms Market

21.1. Eastern Europe Content Services Platforms Market Overview
21.2. Eastern Europe Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.4. Eastern Europe Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Content Services Platforms Market

22.1. Russia Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Content Services Platforms Market

23.1. North America Content Services Platforms Market Overview
23.2. North America Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.4. North America Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Content Services Platforms Market

24.1. USA Content Services Platforms Market Overview
24.2. USA Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.4. USA Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Content Services Platforms Market

25.1. Canada Content Services Platforms Market Overview
25.2. Canada Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.4. Canada Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Content Services Platforms Market

26.1. South America Content Services Platforms Market Overview
26.2. South America Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.4. South America Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Content Services Platforms Market

27.1. Brazil Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Content Services Platforms Market

28.1. Middle East Content Services Platforms Market Overview
28.2. Middle East Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.4. Middle East Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Content Services Platforms Market

29.1. Africa Content Services Platforms Market Overview
29.2. Africa Content Services Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Content Services Platforms Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.4. Africa Content Services Platforms Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Content Services Platforms Market Competitive Landscape And Company Profiles

30.1. Content Services Platforms Market Competitive Landscape
30.2. Content Services Platforms Market Company Profiles
- 30.2.1. International Business Machines Corporation
  - 30.2.1.1. Overview
  - 30.2.1.2. Products and Services
  - 30.2.1.3. Strategy
  - 30.2.1.4. Financial Performance
- 30.2.2. Microsoft Corporation
  - 30.2.2.1. Overview
  - 30.2.2.2. Products and Services
  - 30.2.2.3. Strategy
  - 30.2.2.4. Financial Performance
- 30.2.3. OpenText Corporation
  - 30.2.3.1. Overview
  - 30.2.3.2. Products and Services
  - 30.2.3.3. Strategy
  - 30.2.3.4. Financial Performance
- 30.2.4. Hyland Software Inc.
  - 30.2.4.1. Overview
  - 30.2.4.2. Products and Services
  - 30.2.4.3. Strategy
  - 30.2.4.4. Financial Performance
- 30.2.5. Box Inc
  - 30.2.5.1. Overview
  - 30.2.5.2. Products and Services
  - 30.2.5.3. Strategy
  - 30.2.5.4. Financial Performance

31. Global Content Services Platforms Market Competitive Benchmarking

32. Global Content Services Platforms Market Competitive Dashboard

33. Key Mergers And Acquisitions In The Content Services Platforms Market

34. Content Services Platforms Market Future Outlook and Potential Analysis

34.1 Content Services Platforms Market In 2028 - Countries Offering Most New Opportunities
34.2 Content Services Platforms Market In 2028 - Segments Offering Most New Opportunities
34.3 Content Services Platforms Market In 2028 - Growth Strategies
- 34.3.1 Market Trend Based Strategies
- 34.3.2 Competitor Strategies

35. Appendix

35.1. Abbreviations
35.2. Currencies
35.3. Historic And Forecast Inflation Rates
35.4. Research Inquiries
35.5. The Business Research Company
35.6. Copyright And Disclaimer