PUBLISHER: The Business Research Company | PRODUCT CODE: 1717328
PUBLISHER: The Business Research Company | PRODUCT CODE: 1717328
A telephony application server (TAS) is a software platform that manages telephony services and applications, including voice and video calls and messaging. It provides the infrastructure needed to handle and process communication requests, supporting integration with various communication protocols and services.
The main types of telephony application servers are software and services. Telephony application server software enables the development, deployment, and management of telephony applications, offering features such as call routing, automated responses, and integration with other communication services. Applications include unified communications (UC), voice over internet protocol (VoIP), internet protocol (IP) telephony, cloud communications, business phone systems, and contact center solutions. These applications are used by various sectors, including education, banking, financial services and insurance (BFSI), manufacturing, healthcare, defense, retail and e-commerce, media and entertainment, information technology (IT) and telecom, oil and gas, among others.
The telephony application server market research report is one of a series of new reports from The Business Research Company that provides telephony application server market statistics, including the telephony application server industry's global market size, regional shares, competitors with a telephony application server market share, detailed telephony application server market segments, market trends and opportunities, and any further data you may need to thrive in the telephony application server industry. This telephony application server market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The telephony application server market size has grown strongly in recent years. It will grow from $7.71 billion in 2024 to $8.38 billion in 2025 at a compound annual growth rate (CAGR) of 8.7%. The growth in the historic period can be attributed to the expansion of e-commerce, increasing demand for advanced communication, increased use of cloud-based services, growth in data traffic, and the emergence of 5g technology.
The telephony application server market size is expected to see strong growth in the next few years. It will grow to $11.57 billion in 2029 at a compound annual growth rate (CAGR) of 8.4%. The growth in the forecast period can be attributed to growing digital transformation, growing demand for robust telephony solutions, rising adoption of unified communications, increased remote work adoption, and rising mobile and web applications. Major trends in the forecast period include a focus on advanced technologies, facilitating voice over internet protocol (VoIP), development of advanced solutions such as microservices architecture, adoption of AI and automation, development of network function virtualization (NFV), and strategic partnerships among market players.
The expansion of digital transformation is anticipated to drive the growth of the telephony application server market. Digital transformation involves integrating digital technology into all facets of business operations, which fundamentally alters how organizations operate and deliver value to their customers. This shift is fueled by the need for businesses to boost efficiency, enhance customer experiences, and remain competitive in a digital-first world. Digital transformation enhances telephony application servers by enabling advanced features such as cloud integration, scalability, and improved analytics, which contribute to more efficient and flexible communication. For example, the Australian Bureau of Statistics reported in October 2023 that digital activity in Australia grew by 8.6% to $10.9 billion, while the overall economy expanded by 11.7%. During this period, all digital sectors saw growth, with the e-commerce retail sector notably increasing by 12.6% in 2021-22 after a substantial 41.8% rise in the previous year. This trend underscores how digital transformation is propelling the telephony application server market.
Leading companies in the telephony application server market are focusing on advanced cloud-native IMS voice core products to improve scalability, lower costs, and provide more flexible communication solutions. Cloud-native IMS voice core products are designed for cloud environments and support voice over IP (VoIP) and other multimedia services using the IP Multimedia Subsystem (IMS) architecture. For instance, Nokia Corporation, a Finland-based communications and IT company, introduced the Cloud Native Communication Suite (CNCS) in May 2022. This cutting-edge IMS voice core product simplifies network operations for communication service providers (CSPs) by integrating various 3GPP standard functionalities into a single cloud-native network function (CNF), thus streamlining deployment and management.
In October 2023, Axiros, a Germany-based software solutions provider, collaborated with Naudit to offer a comprehensive solution for VoIP service providers. This solution integrates control over data bundles, network quality, and cybersecurity. The partnership utilizes Axiros AXESS ACS, a globally recognized software application for advanced customer premise equipment (CPE) management, compliant with broadband forum cWMP (TR-069), user service platform (USP) (TR-369), and other open management protocols. Naudit HPCN, based in Spain, is known for its VoIP network solutions.
Major companies operating in the telephony application server market are Microsoft Corporation, Huawei Technologies Co. Ltd., International Business Machines Corporation, Cisco Systems Inc., Oracle Corporation, SAP SE, The Hewlett Packard Enterprise Company, Telefonaktiebolaget LM Ericsson, Nokia Corporation, Fujitsu Limited, NEC Corporation, Adobe Inc., Avaya Holdings Corp., Ribbon Communications Inc., Sangoma Technologies Corporation, Squire Technologies Ltd, Dialogic Group Inc., CreaLog Software-Entwicklung und Beratung GmbH, Mobius Software, PAiC BD
North America was the largest region in the telephony application server market in 2024. The regions covered in the telephony application server market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the telephony application server market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The telephony application server market includes revenues earned by entities by providing services such as call routing and switching, interactive voice response (IVR), session management, call control and management, voice mail and messaging, conferencing and collaboration, and multi-tenant support. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Telephony Application Server Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on telephony application server market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for telephony application server ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The telephony application server market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.