PUBLISHER: The Business Research Company | PRODUCT CODE: 1731068
PUBLISHER: The Business Research Company | PRODUCT CODE: 1731068
Workspace-as-a-Service (WaaS) is a cloud-based solution that offers virtual desktops and applications, enabling secure, remote access from any device. It enhances scalability, security, and cost efficiency, making it well-suited for remote work, Bring Your Own Device (BYOD) environments, and business continuity.
The primary types of workspace-as-a-service are Virtual Desktop Infrastructure (VDI), Software-as-a-Service (SaaS), and Platform-as-a-Service (PaaS). Virtual Desktop Infrastructure (VDI) refers to a technology that hosts desktop environments on a centralized server, allowing users to remotely access virtual desktops from any device. VDI can be deployed on public, private, or hybrid clouds. It is used by organizations of all sizes, including small and medium-sized businesses (SMBs) as well as large enterprises. Key end users include industries such as banking, financial services, and insurance (BFSI), education, retail, government, IT and telecom, healthcare, and more.
The workspace-as-a-service market research report is one of a series of new reports from The Business Research Company that provides workspace-as-a-service market statistics, including the workspace-as-a-service industry global market size, regional shares, competitors with the workspace-as-a-service market share, detailed workspace-as-a-service market segments, market trends, and opportunities, and any further data you may need to thrive in the workspace-as-a-service industry. This workspace-as-a-service market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.
The workspace-as-a-service market size has grown strongly in recent years. It will grow from $10.40 billion in 2024 to $12.12 billion in 2025 at a compound annual growth rate (CAGR) of 16.5%. The growth during the historic period can be attributed to the adoption of Bring Your Own Device (BYOD) policies, the widespread adoption of cloud computing, the rise of co-working spaces, the proliferation of mobile devices, and the growing popularity of outsourcing.
The workspace-as-a-service market size is expected to see strong growth in the next few years. It will grow to $22.11 billion in 2029 at a compound annual growth rate (CAGR) of 16.2%. The anticipated growth during the forecast period can be attributed to the growing preference for customized solutions, the rise of digital transformation initiatives, increased agility and productivity in work environments, a rising demand for managed services, and the growing need for enhanced security and compliance. Key trends expected during this period include the integration of advanced technologies, a shift towards remote work, the emergence of innovative solutions, rapid advancements in cloud technology, and an increase in partnerships and collaborations.
The growth of co-working spaces is expected to drive the expansion of the workspace-as-a-service market in the future. Co-working spaces are shared environments where individuals and businesses can rent desks or offices, working collaboratively. The rise in co-working spaces can be attributed to the shift towards remote work, making them an attractive alternative to long commutes. These spaces offer collaboration opportunities and a sense of community, appealing to professionals who prefer social work settings. Workspace-as-a-service (WaaS) further enhances co-working spaces by providing flexible, scalable solutions that simplify management and optimize resource use. For instance, in January 2025, Coworkingcafe, a US-based coworking space platform, reported that the national coworking inventory reached 7,695 spaces in Q4 2024, showing a 2% increase from 7,538 spaces in Q3 2024. This growth in co-working spaces is driving the demand for the WaaS market.
Companies in the WaaS market are focusing on innovative advancements such as AI-driven digital employee experiences to improve productivity, streamline workflows, and boost engagement through personalized, automated support in hybrid and remote work environments. This AI-driven experience uses technologies such as virtual assistants, automation, and predictive analytics to enhance efficiency, engagement, and workflow in hybrid workplaces. For example, in August 2023, VMware, a US-based cloud computing company, introduced AI-powered enhancements to its Anywhere Workspace platform, which is part of VMware's Cross-Cloud services portfolio. These updates aim to enhance employee experience, create new vulnerability management use cases, and simplify application lifecycle management, making WaaS solutions more adaptable and effective for businesses. The innovations focus on improving digital employee experience (DEX), virtual desktop infrastructure (VDI/DaaS), unified endpoint management (UEM), and security, all contributing to a more efficient and secure hybrid work environment.
In January 2022, WeWork, a US-based coworking space provider, acquired Common Desk for an undisclosed amount. This acquisition is part of WeWork's strategy to drive growth and increase profitability by expanding its presence in the US market and utilizing Common Desk's operational expertise. Common Desk is a US-based coworking company and WaaS provider specializing in shared office spaces and workplace solutions.
Major players in the workspace-as-a-service market are Microsoft Corporation, Amazon Web Services Inc., Dell Inc., Accenture plc, IBM Corporation, Cisco Systems Inc., Oracle Corporation, Broadcom Inc. (VMware Inc.), Hewlett Packard Enterprise Company, Fujitsu Limited, NTT Data Corporation, Infosys Limited, DXC Technology Company, Atos SE, Wipro Limited, Tech Mahindra Limited, Rackspace Technology Inc., Econocom Group SE, Unisys Corporation, Evolve IP LLC.
North America was the largest region in the workspace as a service market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in workspace-as-a-service report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
The countries covered in the workspace-as-a-service market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The workspace-as-a-service market consists of revenues earned by entities by providing services such as desktop-as-a-service (DaaS), cloud-based applications, and managed WaaS solutions. The market value includes the value of related goods sold by the service provider or included within the service offering. The workspace-as-a-service (WaaS) market includes sales of cloud-based desktops, remote access solutions, and managed IT infrastructure services. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values and are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Workspace As A Service Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on workspace as a service market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for workspace as a service ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The workspace as a service market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.