PUBLISHER: The Business Research Company | PRODUCT CODE: 1769821
PUBLISHER: The Business Research Company | PRODUCT CODE: 1769821
Automated Teller Machine (ATM) service refers to an electronic banking service that enables customers to carry out basic financial transactions through an ATM without requiring assistance from bank personnel. These services generally include cash withdrawals, deposits, balance checks, fund transfers, and printing of mini statements. ATM services offer convenient, round-the-clock access to banking functions, enhancing customer convenience and minimizing the need to visit physical bank branches.
The primary types of ATM services include traditional automated teller machines (ATMs), video teller machines (VTMs), cash dispensers, and surcharge-free ATMs. A traditional automated teller machine (ATM) is the conventional type that allows bank customers to execute basic financial tasks such as withdrawing cash. These services are utilized across various products such as ATM replenishment and currency management, network management, security management, incident management, and other related products. Applications cover both bank ATMs and retail ATMs, with end users spanning the banking industry, retail sector, government organizations, hospitals and healthcare centers, as well as rental and leasing companies.
The ATM services market research report is one of a series of new reports from The Business Research Company that provides ATM services market statistics, including ATM services industry global market size, regional shares, competitors with an ATM services market share, ATM services market segments, market trends and opportunities, and any further data you may need to thrive in the ATM services industry. This ATM services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The ATM services market size has grown strongly in recent years. It will grow from $21.84 billion in 2024 to $23.23 billion in 2025 at a compound annual growth rate (CAGR) of 6.4%. The growth during the historic period can be attributed to the increasing demand for 24/7 banking access, the expansion of card-based transactions, advancements in security standards and encryption technologies, rising urbanization coupled with greater banking penetration, and the implementation of rural financial inclusion programs.
The ATM services market size is expected to see strong growth in the next few years. It will grow to $29.48 billion in 2029 at a compound annual growth rate (CAGR) of 6.1%. The growth during the forecast period can be credited to the rising demand for cash in emerging economies, increased investments in cybersecurity, growing preference for contactless and cardless transactions, regulatory mandates and standardization efforts, and the development of sustainable and energy-efficient ATM designs. Key trends expected during the forecast period include contactless and cardless ATM usage, AI-driven predictive maintenance, voice-enabled ATM interfaces, cloud-based ATM management systems, and video banking with remote assistance features.
Growing ATM installations are expected to drive the growth of the ATM services market in the coming years. ATM installations refer to the setup and deployment of automated teller machines (ATMs) across various locations such as banks, retail outlets, airports, and other public or private venues. These installations are primarily fueled by financial inclusion initiatives, where governments and financial institutions aim to expand banking infrastructure in rural and underserved regions to bring unbanked populations into the formal financial system. ATM services play a key role in enabling and maintaining these installations by ensuring continuous operation and customer satisfaction through regular maintenance, cash replenishment, software updates, and technical support. For example, in February 2024, the Economic Momentum in Uzbekistan reported that the number of ATMs and self-service kiosks increased significantly from 20,000 in 2022 to 27,000 in the first 11 months of 2023. As a result, the expansion of ATM installations is contributing to the growth of the ATM services market.
Leading companies operating in the ATM services market are increasingly focusing on technological advancements to enhance operational efficiency and address the demand for sustainable, cost-effective cash infrastructure solutions. These advanced banking services utilize cutting-edge technologies such as artificial intelligence, blockchain, and the Internet of Things to transform traditional banking models. For instance, in April 2024, Hitachi Payment Services, an India-based financial technology company, introduced India's first upgradable ATM featuring a modular design and advanced technology. This ATM includes features like component-level upgradability, enabling the easy addition of new functionalities such as contactless interfaces, biometric authentication, and CBDC compatibility through simple hardware swaps instead of complete machine replacements. Field tests demonstrated a 40% reduction in ownership costs, a 60% improvement in hardware lifespan, and a 30% reduction in electronic waste.
In October 2022, The Brink's Company, a U.S.-based security firm, acquired NoteMachine Limited for an undisclosed amount. This acquisition aims to expand Brink's presence in the European market by leveraging NoteMachine's established ATM network and retail cash management solutions. NoteMachine Limited is a UK-based company that operates a large ATM network and offers various ATM-related services.
Major players in the atm services market are Fujitsu Limited, Fiserv Inc., The Brink's Company, Euronet Worldwide Inc., OKI Electric Industry Co. Ltd., Loomis AB, Hyosung TNS Inc., GRGBanking Equipment Co. Ltd., Diebold Nixdorf Incorporated, Armaguard Group Pty Ltd, KEBA AG, CMS Info Systems Limited, Vocalink Limited, Auriga S.p.A., Electronic Payment and Services Private Limited (EPS), Triton Systems of Delaware LLC, CashTransactions LLC, YourCash Europe Limited, Apex ATM Solutions Inc., and Vortex Engineering Private Limited.
North America was the largest region in the ATM services market in 2024. Asia Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in ATM services report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
The countries covered in the ATM services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The ATM services market includes revenues earned by entities through services such as cash withdrawals, deposits, balance inquiries, fund transfers, related maintenance, and network management services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values and are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
ATM Services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on atm services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for atm services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The atm services market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.