PUBLISHER: The Business Research Company | PRODUCT CODE: 1825403
PUBLISHER: The Business Research Company | PRODUCT CODE: 1825403
Healthcare virtual assistants are AI-powered digital systems or applications designed to aid patients, healthcare providers, or administrative staff in various healthcare-related tasks and services. These virtual assistants play a significant role in enhancing patient engagement by providing accessible and instant support.
The primary product types of healthcare virtual assistants include chatbots and smart speakers. Chatbots can facilitate patient engagement by addressing common queries, scheduling appointments, and providing health information, thereby reducing the workload on human staff. Various technologies, such as automatic speech recognition (ASR), speech recognition, text-based interactions, and text-to-speech capabilities, are employed. These virtual assistants cater to diverse end-users, including healthcare providers, payers, and other stakeholders.
Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.
The sharp rise in U.S. tariffs and the resulting trade tensions in spring 2025 are having a significant impact on the healthcare sector, especially in the supply of essential medical devices, diagnostic equipment, and pharmaceuticals. Hospitals and healthcare providers are grappling with higher costs for imported surgical tools, imaging systems, and consumables like syringes and catheters, many of which have limited domestic substitutes. These escalating expenses are putting pressure on healthcare budgets, prompting some providers to delay equipment upgrades or pass increased costs on to patients. Furthermore, tariffs on raw materials and components are disrupting the manufacturing of vital drugs and devices, leading to supply chain delays. In response, the industry is adopting diversified sourcing strategies, expanding local production where feasible, and pushing for tariff exemptions on critical medical products.
The healthcare virtual assistants market research report is one of a series of new reports from the business research company that provides healthcare virtual assistants market statistics, including natural language processing in the healthcare and life sciences industry global market size, regional shares, competitors with a healthcare virtual assistants market share, detailed healthcare virtual assistants market segments, market trends and opportunities, and any further data you may need to thrive in the healthcare virtual assistants industry. This healthcare virtual assistants market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The healthcare visual assistants market size has grown exponentially in recent years. It will grow from $1.56 billion in 2024 to $2.21 billion in 2025 at a compound annual growth rate (CAGR) of 41.5%. The growth in the historic period can be attributed to increased internet connectivity, growing adoption of smartphones, growing demand of the healthcare industry, increasing use of mobile applications.
The healthcare visual assistants market size is expected to see exponential growth in the next few years. It will grow to $8.78 billion in 2029 at a compound annual growth rate (CAGR) of 41.2%. The growth in the forecast period can be attributed to growing prevalence of chronic diseases, increasing demand for teleconsultations, increasing focus on patient engagement, increasing burden of lifestyle diseases. Major trends in the forecast period include technological advancements, product innovations, partnerships, investments in healthcare.
The forecast of 41.2% growth over the next five years reflects a slight reduction of 0.2% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariff barriers are expected to hamper the U.S.by increasing the cost of augmented reality (AR) surgical navigation tools sourced from France and Israel, thereby reducing precision in complex procedures and elevating surgical department expenditures. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.
The growing adoption of telehealth services is expected to drive the expansion of the healthcare virtual assistant market in the coming years. Telehealth services involve delivering health-related care, advice, education, intervention, monitoring, and remote admissions through digital communication technologies. Healthcare virtual assistants enhance these services by providing automated, round-the-clock support for patients through digital platforms. They assist with appointment scheduling, symptom checking, medication reminders, and personalized health guidance, improving accessibility and efficiency in healthcare delivery. For example, the Health Information National Trends Survey (HINTS), a US-based government agency, reported that nearly 40% of US adults utilized telehealth services in 2022, although significant barriers to access remain. As telehealth services continue to grow, the demand for healthcare virtual assistants is expected to rise.
Leading companies in the healthcare virtual assistant market are prioritizing the development of innovative products equipped with advanced technologies, particularly AI-enabled omnichannel conversational virtual assistants. These virtual assistants leverage artificial intelligence to provide personalized, automated patient support across various communication platforms. For example, TeleVox introduced Iris in April 2023, an AI-driven virtual agent capable of engaging in natural language conversations with patients. Unlike basic chatbots, Iris utilizes advanced AI capabilities, including large-scale generative models, to understand a wide range of patient queries and provide immediate, relevant responses. By harnessing the power of AI and omnichannel communication, these virtual assistants offer seamless and efficient patient interactions, ultimately enhancing the overall telehealth experience for both patients and healthcare providers.
The growing adoption of telehealth services is expected to drive the expansion of the healthcare virtual assistant market in the coming years. Telehealth services involve delivering health-related care, advice, education, intervention, monitoring, and remote admissions through digital communication technologies. Healthcare virtual assistants enhance these services by providing automated, round-the-clock support for patients through digital platforms. They assist with appointment scheduling, symptom checking, medication reminders, and personalized health guidance, improving accessibility and efficiency in healthcare delivery. For example, the Health Information National Trends Survey (HINTS), a US-based government agency, reported that nearly 40% of US adults utilized telehealth services in 2022, although significant barriers to access remain. As telehealth services continue to grow, the demand for healthcare virtual assistants is expected to rise.
Major companies operating in the healthcare visual assistants market report are Amazon.com Inc., Alphabet Inc., Microsoft Corporation, Epic Systems Corporation, Babylon Holdings Limited, Amelia LLC, Medical Information Technology Inc., Lyra Health Inc., Omada Health Inc., Ada Health GmbH, Talkspace, Headspace Inc., eGain Corporation, TytoCare Ltd., Viz.ai Inc., K Health Inc., Haptik Technologies Limited, Akili Inc., Woebot Health, Your.MD Ltd., NOHOLD Inc., Sanvello Health, Oxygen Group of Companies, ScribeEMR Systems Private Limited, Tucuvi Care S.L.
North America was the largest region in the healthcare virtual assistant market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the healthcare visual assistants market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the healthcare visual assistants market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain
The healthcare virtual assistant market consists of revenues earned by entities by providing services such as patient scheduling, symptom checking, prescription management, health monitoring, and management. The market value includes the value of related goods sold by the service provider or included within the service offering. The healthcare virtual assistant market also includes sales of smartphones, tablets, smart speaker, and displays. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Healthcare Visual Assistants Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on healthcare visual assistants market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for healthcare visual assistants ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The healthcare visual assistants market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.