Emergency Room Triage Global Market Report 2025

Emergency room triage is a medical process designed to prioritize patients based on the urgency of their condition, ensuring that those in need of immediate care receive attention first. This process involves an initial assessment by a trained healthcare professional who evaluates symptoms, vital signs, and medical history to assign a priority level. It is crucial for managing resources effectively in high-pressure environments, such as emergency departments, where patient numbers may exceed the available staff or equipment.

The main components of emergency room triage include software, hardware, and services. Software refers to a collection of programs or instructions that enable a computer or device to perform specific tasks. It is used in various types of care, including acute care, non-urgent care, pediatric care, trauma care, and psychiatric care, incorporating technologies such as artificial intelligence, machine learning, telemedicine, and wearable devices. The software can be delivered through different modes, such as on-premise, web-based, or cloud-based, and is utilized by hospitals, clinics, nursing homes, assisted living facilities, and other healthcare settings.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the resulting trade tensions in spring 2025 are having a significant impact on the healthcare sector, especially in the supply of essential medical devices, diagnostic equipment, and pharmaceuticals. Hospitals and healthcare providers are grappling with higher costs for imported surgical tools, imaging systems, and consumables like syringes and catheters, many of which have limited domestic substitutes. These escalating expenses are putting pressure on healthcare budgets, prompting some providers to delay equipment upgrades or pass increased costs on to patients. Furthermore, tariffs on raw materials and components are disrupting the manufacturing of vital drugs and devices, leading to supply chain delays. In response, the industry is adopting diversified sourcing strategies, expanding local production where feasible, and pushing for tariff exemptions on critical medical products.

The emergency room triage market research report is one of a series of new reports from The Business Research Company that provides emergency room triage market statistics, including emergency room triage industry global market size, regional shares, competitors with a emergency room triage market share, detailed emergency room triage market segments, market trends and opportunities, and any further data you may need to thrive in the emergency room triage industry. This emergency room triage market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The emergency room triage market size has grown strongly in recent years. It will grow from $3.14 billion in 2024 to $3.43 billion in 2025 at a compound annual growth rate (CAGR) of 9.2%. The growth in the historic period can be attributed to increasing focus on value-based care, increasing collaboration and knowledge, increasing patient empowerment, increasing research and evidence-based practices and increasing recognition of mental health issues.

The emergency room triage market size is expected to see strong growth in the next few years. It will grow to $4.85 billion in 2029 at a compound annual growth rate (CAGR) of 9.0%. The growth in the forecast period can be attributed to development of advanced triage systems, increasing healthcare policy changes, growth of urgent care facilities, rising geriatric population and standardization of triage protocols. Major trends in the forecast period include biometric identification, crisis management systems, gamification in training, symptom checkers with AI, and triage auditing software.

The forecast of 9.0% growth over the next five years reflects a slight reduction of 0.2% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariff barriers are expected to hamper the U.S. by increasing the cost of AI-powered triage software and portable diagnostic tools sourced from Israel and Canada, thereby prolonging ER wait times and elevating emergency care operational costs. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The growth of the emergency room triage market is expected to be driven by the rising number of visits to emergency departments (EDs). This increase in ED visits can be attributed to factors such as the growing prevalence of chronic diseases, limited access to primary care, aging populations, and a higher demand for immediate medical attention. Emergency room triage plays a crucial role in prioritizing patients in the ED, ensuring that those with the most critical and life-threatening conditions receive immediate care. This process helps to effectively manage limited resources and reduce the risk of delays in treating urgent cases. For example, in November 2024, the Australian Institute of Health and Welfare, an Australian government agency, reported that public hospitals in Australia (excluding the Northern Territory) recorded 8.8 million ED presentations in 2023-24, which translates to 326 visits per 1,000 people. Males accounted for 49% of these visits, while females represented 51%. The most common triage categories were Urgent (41%), Semi-urgent (34%), and Emergency (17%). Additionally, 1% of visits were made by patients aged 4 years and under, and 25% were from individuals aged 15 to 34. As a result, the increasing number of ED visits is contributing to the growth of the emergency room triage market.

Leading companies in the emergency room triage market are concentrating on the development of advanced technological solutions, including digital patient activation tools, to enhance patient engagement, improve health outcomes, and enable more personalized, efficient care management through real-time, accessible information. Digital patient activation involves using digital tools and platforms to help patients manage their health, improve their understanding, and empower them to make informed decisions about their care. For example, in August 2023, GetWellNetwork, a US-based company specializing in patient engagement platforms, launched its Emergency Department and Inpatient Care Engagement Solution. This solution provides a comprehensive digital experience for hospital environments, encompassing patient activation, triage, education, entertainment, discharge transitions, and monitoring. It includes features such as a mobile-first platform offering personalized welcome messages, care team information, symptom tracking, and real-time feedback, as well as AI-powered SMS texting. Additionally, it offers consumer-oriented self-service options, including relaxation and entertainment features, patient education through health videos, a medication library, and notifications about wait times. By utilizing existing interfaces and capabilities such as bi-directional texting, the platform facilitates innovation and reduces the need for multiple solutions for patient engagement.

In October 2022, Beckman Coulter Inc., a US-based company specializing in biomedical testing products, acquired StoCastic LLC for an undisclosed amount. This acquisition strengthens Beckman Coulter Diagnostics' position as a leader in incorporating artificial intelligence (AI) into clinical settings, offering significant advantages to both healthcare providers and patients. StoCastic LLC, based in the US, offers emergency room triage services.

Major players in the emergency room triage market are Kaiser Foundation Health Plan Inc., HCA Healthcare Inc., Fujitsu Limited, Ascension Health, Siemens Healthineers AG, Tenet Healthcare Corporation, Mayo Clinic, Banner Health System, Trinity Health Corporation, Dignity Health, TeamHealth Holdings Inc., MedStar Health Inc., Apollo Hospitals Enterprise Limited, Endava PLC, St. Luke's Health System Inc., X by 2 LLC, Aidoc Inc., Infermedica Sp. z o.o., Allm Inc., eVisit Inc., Pulsara, ClearTriage, Aviva Health Inc., TriageLogic LLC, and Qure.ai Technologies Pvt. Ltd.

North America was the largest region in the emergency room triage market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in emergency room triage report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the emergency room triage market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The emergency room triage market consists of revenues earned by entities by providing services such as triage process implementation, telehealth triage support, consultation, staff training, and certification. The market value includes the value of related goods sold by the service provider or included within the service offering. The emergency room triage market also includes sales of patient monitoring devices, triage tags, portable diagnostic equipment and emergency preparedness kits. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Emergency Room Triage Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on emergency room triage market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for emergency room triage ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The emergency room triage market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
• The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

• Market segmentations break down the market into sub markets.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
• The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

• Markets Covered:1) By Component: Software; Hardware; Services
• 2) By Type: Acute Care; Non-Urgent Care; Pediatric Care; Trauma Care; Psychiatric Care
• 3) By Technology: Artificial Intelligence; Machine Learning; Telemedicine; Wearable Technology
• 4) By Mode Of Delivery: On-Premise; Web-Based; Cloud-Based
• 5) By End User: Hospitals; Clinics; Nursing Homes; Assisted Living Facilities; Other Healthcare Facilities; Other End Users
• Subsegments:
• 1) By Software: Triage Management Software; Decision Support Software; Electronic Health Record (EHR) Integration Software; Mobile Triage Apps
• 2) By Hardware: Triage Desks And Stations; Patient Monitoring Devices; Communication Devices (Tablets, Screens); RFID Tracking Devices
• 3) By Services: Triage Consultation Services; Training And Support Services; Emergency Room Workflow Optimization Services
• Companies Mentioned: Kaiser Foundation Health Plan Inc.; HCA Healthcare Inc.; Fujitsu Limited; Ascension Health; Siemens Healthineers AG; Tenet Healthcare Corporation; Mayo Clinic; Banner Health System; Trinity Health Corporation; Dignity Health; TeamHealth Holdings Inc.; MedStar Health Inc.; Apollo Hospitals Enterprise Limited; Endava PLC; St. Luke's Health System Inc.; X by 2 LLC; Aidoc Inc.; Infermedica Sp. z o.o.; Allm Inc.; eVisit Inc.; Pulsara; ClearTriage; Aviva Health Inc.; TriageLogic LLC; Qure.ai Technologies Pvt. Ltd.
• Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain.
• Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
• Time Series: Five years historic and ten years forecast.
• Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
• Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
• Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
• Delivery Format: PDF, Word and Excel Data Dashboard.