HR professional services Global Market Report 2025

HR professional services involve managing the employee life cycle, encompassing tasks from recruiting and hiring to onboarding, training, and termination, as well as administering employee benefits. These services address the human resource management needs of organizations.

The primary types of HR professional services include core HR, employee collaboration and engagement, recruiting, talent management, workforce planning, and analytics. Core HR involves centralizing and consolidating fundamental personnel information and processes. Enterprises, both large and small and medium-sized, deploy these services through hosted and on-premise models, serving various end-users such as academia, banking, financial services, and insurance (BDSI), government, healthcare, IT and telecom, manufacturing, retail, and others.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The HR professional services market research report is one of a series of new reports from The Business Research Company that provides HR professional services market statistics, including HR professional services industry global market size, regional shares, competitors with HR professional services market share, detailed HR professional services market segments, market trends, and opportunities, and any further data you may need to thrive in the HR professional services industry. This HR professional services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The hr professional services market size has grown rapidly in recent years. It will grow from $6.96 billion in 2024 to $7.79 billion in 2025 at a compound annual growth rate (CAGR) of 11.8%. The growth in the historic period can be attributed to regulatory changes, economic trends, globalization, demographic shifts, talent shortages, and crisis response.

The hr professional services market size is expected to see rapid growth in the next few years. It will grow to $13.67 billion in 2029 at a compound annual growth rate (CAGR) of 15.1%. The growth in the forecast period can be attributed to remote work adoption, data privacy and security, agile workforce strategies, skill gaps and upskilling, diversity, equity, and inclusion (DEI). Major trends in the forecast period include digital transformation, technological advancements, focus on employee well-being, continuous learning and development, and agile HR practices.

The forecast of 15.1% growth over the next five years reflects a slight reduction of 0.1% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariffs affecting cross-border digital services and communication platforms may limit offshore HR consultancies from offering competitive service rates to US clients, narrowing sourcing options for talent-related services. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The increasing adoption of information technology is anticipated to drive the growth of the HR professional services market in the future. Information technology encompasses a broad range of concepts, including the development, installation, and use of all computing and telecommunications aspects. Technology has significantly transformed human resource management, with many companies now offering extensive access to HR services through technology and web-based applications. These advancements often stem from the need to cut costs while expanding or enhancing services. For instance, in May 2022, Couchbase, a software company, published findings from its fifth annual survey of 650 IT leaders, revealing that investment in digital transformation would grow by 46% over the next 12 months. Therefore, the expanding role of information technology is expected to drive the growth of the HR professional services market.

The widespread shift to remote work is expected to fuel the growth of the HR professional services market in the coming years. Remote work, also referred to as telecommuting or telework, involves employees performing their duties from locations other than the traditional office setting. HR professional services play a crucial role in easing the transition to remote work by helping create a positive remote work environment, addressing challenges, and ensuring remote employees have the resources and support they need for productivity and well-being. For example, in March 2023, according to GoRemotely, a US-based staffing and recruitment firm, 2.7 million people, or 17% of the 16 million healthcare professionals, were working remotely. Other sectors with high numbers of remote workers included education (9%), retail (8%), and manufacturing (7%). Thus, the growing adoption of remote work is supporting the expansion of the HR professional services market.

Leading companies in the HR professional services market are increasingly focused on developing innovative AI-powered HR agents to enhance operational efficiency, boost employee engagement, streamline recruitment processes, automate administrative tasks, provide data-driven insights for talent management, and create tailored employee experiences. These advancements enable organizations to attract, retain, and develop top talent more effectively. AI agents are intelligent software systems built to perform tasks autonomously or semi-autonomously, leveraging artificial intelligence technologies. For example, in September 2024, Workday, Inc., a US-based provider of enterprise cloud applications for finance and human resources, introduced four new AI agents aimed at optimizing HR and finance processes, including Recruiter, Expenses, Succession, and Workday Optimize Agents. These agents transform succession planning into a continuous process, assisting managers in identifying and developing future leaders, automating succession plan updates, and creating personalized development strategies for high-potential employees.

Premier companies in the HR professional services market are focusing on strategic collaboration to accelerate the implementation of skills-based talent strategies and unlock agility and potential. Strategic collaboration refers to a mutually beneficial partnership between independent entities working together to achieve shared goals aligned with their individual strategic objectives. Accenture PLC, an Ireland-based professional services company, announced a collaboration with Workday, Inc., a US-based HR professional services company, in November 2023. They are assisting organizations in understanding workforce skills and proficiencies using Workday Skills Cloud, a flexible and interconnected AI skills intelligence foundation.

In March 2023, Mercer, a US-based financial services company, acquired HR consulting firm Leapgen for an undisclosed amount. Through this acquisition, Mercer seeks to strengthen its human resources consulting capabilities by utilizing Leapgen's expertise in digital transformation and employee experience, allowing Mercer to deliver innovative solutions to clients within an evolving workforce landscape. Leapgen is a US-based company specializing in HR professional services.

Major companies operating in the HR professional services market include International Business Machines Corporation, Oracle Corporation, Deloitte Touche Tohmatsu Limited, SAP SE, Mercer LLC, Randstad Holding N.V., Baker HR LLC, Automatic Data Processing Inc., Boston Consulting Group Inc., HAYS plc, Workday Inc., Insperity Inc., Trinet Group Inc., Paychex Inc., PageGroup plc, Razorpay Software Private Limited, Kronos Incorporated, Kforce Inc., Robert Walters plc, Ultimate Software Group Inc., Cornerstone OnDemand Inc., Skillsoft Corporation, Zucchetti S.p.A., BambooHR Inc., Capterra Inc., Napier Healthcare Solutions Pte Ltd, GRM Information Management, Visier Inc., TopSource Worldwide Inc., BizEX Management Solutions Pvt Ltd, Groupe Crit S.A., Impellam Group plc, ManpowerGroup Inc., Persol Holdings Co.Ltd., Robert Half International Inc., Willis Towers Watson Public Limited Company

North America was the largest region in the HR professional services market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the hr professional services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the hr professional services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The HR professional services market consists of revenues earned by entities by providing various professional services that involve activities to onboarding, and training a service environment. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

HR professional services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on hr professional services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for hr professional services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The hr professional services market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
• The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

• Market segmentations break down the market into sub markets.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
• The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

• Markets Covered:1) By Type: Core HR; Employee Collaboration and Engagement; Recruiting; Talent Management; Workforce Planning and Analytics
• 2) By Enterprise: Large Enterprises; Small and Medium Enterprises
• 3) By Deployment: Hosted; On-Premise
• 4) By End-User: Academia; Banking, Financial Services And Insurance (BFSI); Government; Healthcare; IT and Telecom; Manufacturing; Retail; Other End-Users
• Subsegments:
• 1) By Core HR: Payroll Services; HR Compliance And Administration; Employee Records Management
• 2) By Employee Collaboration And Engagement: Employee Communication Platforms; Survey And Feedback Tools; Team Collaboration Software
• 3) By Recruiting: Recruitment Process Outsourcing (RPO); Applicant Tracking Systems (ATS); Job Board Services
• 4) By Talent Management: Performance Management Systems; Learning And Development Solutions; Succession Planning Tools
• 5) By Workforce Planning And Analytics: Workforce Management Solutions; HR Analytics Platforms; Labor Market Analysis Services
• Companies Mentioned: International Business Machines Corporation; Oracle Corporation; Deloitte Touche Tohmatsu Limited; SAP SE; Mercer LLC; Randstad Holding N.V.; Baker HR LLC; Automatic Data Processing Inc.; Boston Consulting Group Inc.; HAYS plc; Workday Inc.; Insperity Inc.; Trinet Group Inc.; Paychex Inc.; PageGroup plc; Razorpay Software Private Limited; Kronos Incorporated; Kforce Inc.; Robert Walters plc; Ultimate Software Group Inc.; Cornerstone OnDemand Inc.; Skillsoft Corporation; Zucchetti S.p.A.; BambooHR Inc.; Capterra Inc.; Napier Healthcare Solutions Pte Ltd; GRM Information Management; Visier Inc.; TopSource Worldwide Inc.; BizEX Management Solutions Pvt Ltd; Groupe Crit S.A.; Impellam Group plc; ManpowerGroup Inc.; Persol Holdings Co.Ltd.; Robert Half International Inc.; Willis Towers Watson Public Limited Company
• Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
• Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
• Time Series: Five years historic and ten years forecast.
• Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
• Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
• Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
• Delivery Format: PDF, Word and Excel Data Dashboard.