Passenger Information System Global Market Report 2025

The passenger information system is an automated setup utilized in public transport terminals to monitor delays, disruptions, and forecast arrival and departure schedules. These systems play a pivotal role in enhancing customer satisfaction, minimizing complaints, boosting service utilization, and facilitating better planning within the transportation network.

Passenger information systems consist of three main components such as hardware, software, and services. Hardware encompasses the physical components of computers and related devices, and these are deployed both on board and in stations. The scope of transportation modes covered includes railways, roadways, airways, and waterways. In terms of functionality, passenger information systems incorporate multimedia displays, audio systems, computing systems, networking and communication devices, video surveillance, content management systems, and other functional models to provide comprehensive and efficient information services to passengers.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The passenger information system market research report is one of a series of new reports from The Business Research Company that provides passenger information system market statistics, including passenger information system industry global market size, regional shares, competitors with a passenger information system market share, detailed passenger information system market segments, market trends and opportunities, and any further data you may need to thrive in the passenger information system industry. This passenger information system market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The passenger information system market size has grown strongly in recent years. It will grow from $27.2 billion in 2024 to $29.44 billion in 2025 at a compound annual growth rate (CAGR) of 8.2%. The growth in the historic period can be attributed to urbanization and public transportation growth, regulatory compliance, enhanced passenger experience, increased mobility and connectivity, safety and security concerns.

The passenger information system market size is expected to see rapid growth in the next few years. It will grow to $46.85 billion in 2029 at a compound annual growth rate (CAGR) of 12.3%. The growth in the forecast period can be attributed to personalized passenger services, predictive analytics for service optimization, cybersecurity measures, sustainability and eco-friendly transportation. Major trends in the forecast period include technological advancements in communication, augmented reality (AR) and virtual reality (VR), real-time travel information, integration with mobile devices, multimodal integration.

The forecast of 12.3% growth over the next five years reflects a modest reduction of 0.8% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariff impositions could strain availability of imported real-time display units and embedded communication modules, delaying deployment and raising operational costs for transport authorities. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The anticipated growth in the number of travelers and passengers is expected to be a significant driver for the expansion of the passenger information system market in the coming years. The passenger information system plays a crucial role by providing real-time updates on the status of public transportation and other essential information, enhancing the safety and overall experience of commuters. For instance, data from the International Air Transport Association, a Canada-based trade association of the world's airlines, indicates a substantial increase in revenue passenger kilometers (RPKs) by 76.0% and a notable 11.7% rise in domestic traffic in March 2022 compared to the same period in 2021. This data highlights the growing number of travelers and passengers, underscoring the pivotal role played by passenger information systems in meeting the needs of an expanding transportation user base. Consequently, the upward trend in the number of travelers and passengers is a key factor driving the growth of the passenger information system market.

The anticipated increase in demand for smartphones is poised to be a significant driver for the growth of the passenger information system market in the foreseeable future. Smartphones, advanced mobile devices that integrate traditional cellular phone functionalities with various computer-such as features, are becoming integral to modern communication. They enable users to access real-time information through passenger information systems, providing up-to-date details about public transportation services, including arrival times, delays, and route changes. In February 2023, Uswitch Limited, a UK-based financial conduct authority, reported a noteworthy growth in mobile connections, reaching 71.8 million in the UK in 2022, representing a 3.8% increase (around 2.6 million) compared to 2021. The UK's smartphone ownership is projected to reach 95% of the population, approximately 65 million individuals, by 2025. This surge in smartphone demand underscores the pivotal role these devices play in accessing passenger information systems, driving the growth of the passenger information system market.

Key players in the passenger information system market are strategically focusing on the introduction of advanced solutions, with a particular emphasis on digital systems, to establish a competitive advantage. Digital systems, intricate hardware circuits, function to store, process, and transmit information in digital format, utilizing discrete symbols such as binary digits (bits) for representation. A case in point is Wiener Linien, an Austria-based company specializing in passenger transportation services, which, in January 2022, unveiled a digital passenger information and guidance system. This system, positioned strategically above each door, serves as a dynamic visual information source, enhancing the overall passenger experience by providing information-rich content. The digital passenger information and guidance system contribute to the seamless and convenient utilization of trains, thereby elevating the quality of the travel experience for passengers.

Leading companies in the passenger information system market are strategically focusing on the introduction of advanced solutions, particularly passenger tracking solutions, to secure a competitive advantage. Passenger tracking solutions are innovative technologies specifically designed to monitor and track the movement of passengers within an airport, enabling swift responses to potential issues. A notable example is AeroCloud Systems, a UK-based software company, which, in March 2023, introduced AeroCloud Optic. This cutting-edge passenger tracking solution utilizes computer vision to intelligently and anonymously track passengers throughout the airport. AeroCloud Optic offers real-time monitoring of passenger flow and activates alerts in the face of operational bottlenecks, such as prolonged wait times at check-in or security. The solution not only optimizes airport operations but also significantly enhances the overall passenger experience, ultimately contributing to revenue maximization.

In June 2024, TravelPerk, a Spain-based travel management firm that offers businesses a platform for booking, organizing, and managing business travel, acquired AmTrav Inc. for an undisclosed sum. Through this acquisition, TravelPerk aims to double its U.S. revenue, broaden its market presence, and enhance its technology-driven travel management services for small and midsized businesses. AmTrav Inc. is a U.S.-based software company that provides business travel solutions, including services such as booking, travel policy management, and reporting.

Major companies operating in the passenger information system market include Huawei Technologies Co Ltd., Hitachi Ltd., Siemens AG, Cisco Systems Inc., Mitsubishi Electric Corporation, Toshiba Corporation, Thales Group, Alstom SA, Atos SE, Singapore Technologies Engineering Ltd., Wabtec Corporation, Icon Multimedia, Bombardier Inc., Indra Sistemas S.A., Advantech Co Ltd., Cubic Corporation, Neusoft Corporation, TOYO DENKI SEIZO K.K., Teleste Corporation, LANCom D. O. O., ENABLE INTERNATIONAL LIMITED, AMiT Transportation, EKE-Electronics Ltd., Quester tangent Corp, Televic Rail, Dittolive Incorporated, Infotek Software & Systems Private Limited Stadler Rail

North America was the largest region in the passenger information system market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the passenger information system market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the passenger information system market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The passenger information systems market consists of revenues earned by entities by providing prerecorded announcement and interactive voice response system. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Passenger Information System Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on passenger information system market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for passenger information system ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The passenger information system market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
• The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

• Market segmentations break down the market into sub markets.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
• The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

• Markets Covered:1) By Component: Hardware; Software; Service
• 2) By Location: On Board; In Station
• 3) By Transportation Mode: Railways; Roadways; Airways And Waterways
• 4) By Functional Mode: Multimedia Displays; Audio Systems; Computing Systems; Networking And Communication Devices; Video Surveillance; Content Management System; Other Functional Modes
• Subsegments:
• 1) By Hardware: Display Screens; Audio Systems; Networking Equipment; Control Systems
• 2) By Software: Content Management Systems; Real-Time Data Processing Software; Mobile Applications; Analytics Software
• 3) By Service: Installation Services; Maintenance and Support Services; Consulting Services; Training Services
• Companies Mentioned: Huawei Technologies Co Ltd.; Hitachi Ltd.; Siemens AG; Cisco Systems Inc.; Mitsubishi Electric Corporation; Toshiba Corporation; Thales Group; Alstom SA; Atos SE; Singapore Technologies Engineering Ltd.; Wabtec Corporation; Icon Multimedia; Bombardier Inc.; Indra Sistemas S.A.; Advantech Co Ltd.; Cubic Corporation; Neusoft Corporation; TOYO DENKI SEIZO K.K.; Teleste Corporation; LANCom D. O. O.; ENABLE INTERNATIONAL LIMITED; AMiT Transportation; EKE-Electronics Ltd.; Quester tangent Corp; Televic Rail; Dittolive Incorporated; Infotek Software & Systems Private Limited Stadler Rail
• Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
• Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
• Time Series: Five years historic and ten years forecast.
• Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
• Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
• Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
• Delivery Format: PDF, Word and Excel Data Dashboard.