PUBLISHER: The Business Research Company | PRODUCT CODE: 1848914
PUBLISHER: The Business Research Company | PRODUCT CODE: 1848914
Managed Information Services (MIS), also commonly known as managed service providers (MSPs), encompass the outsourcing of comprehensive IT management and maintenance tasks. This includes a spectrum of crucial responsibilities such as network management, data storage, cybersecurity, software updates, help desk support, and strategic IT planning. The primary goal of MIS providers is to guarantee the reliability, security, and efficiency of an organization's IT operations. By delegating these tasks to MSPs, businesses can concentrate on their core activities, confident in the knowledge that their IT infrastructure is in the hands of expert professionals providing management and support.
The primary categories of Managed Information Services encompass Managed Networks, Managed Infrastructure, Managed Communication, Managed Security, and Managed Data Center. Managed Networks involve the delegation of network-related responsibilities to a third-party service provider, covering essential functions such as data backup, recovery, network monitoring, security, human resources, and system management. These services are adaptable, allowing deployment both on-premise and in the cloud. They find application across diverse industries such as energy and utility, healthcare, financial services, manufacturing, BFSI, government, IT, telecommunications, and more.
Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.
The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.
The managed information services market research report is one of a series of new reports from The Business Research Company that provides managed information services market statistics, including managed information services industry global market size, regional shares, competitors with a managed information services market share, detailed managed information services market segments, market trends and opportunities, and any further data you may need to thrive in the managed information services industry. This managed information services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The managed information services market size has grown rapidly in recent years. It will grow from $324.67 billion in 2024 to $377.72 billion in 2025 at a compound annual growth rate (CAGR) of 16.3%. The growth in the historic period can be attributed to remote work trend, cloud adoption, rising cybersecurity threats and data breaches, increased complexity of IT infrastructure.
The managed information services market size is expected to see rapid growth in the next few years. It will grow to $692.43 billion in 2029 at a compound annual growth rate (CAGR) of 16.4%. The growth in the forecast period can be attributed to increasing regulatory requirements, evolving cyber threat landscape, data analytics and business intelligence, environmental and social responsibility, digital transformation initiatives. Major trends in the forecast period include extended use of artificial intelligence (AI) and machine learning (ML), edge computing expansion, blockchain for data integrity and security, integration of 5G services, advanced data analytics and AI-driven insights.
The forecast of 16.4% growth over the next five years reflects a slight reduction of 0.1% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariff policies could compromise the scalability of managed information services, particularly if APIs, storage components, and data normalization tools from global suppliers become costlier or face delivery delays. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.
The increasing focus on cybersecurity is expected to drive the growth of the managed information services (MIS) market in the coming years. Cybersecurity involves safeguarding computer systems, networks, and digital assets from unauthorized access, attacks, damage, or data breaches. This heightened emphasis on cybersecurity stems from the rising sophistication of cyberattacks, the surge in cybercrime, and the expanding attack surface resulting from technological advancements. Managed information services play a vital role in cybersecurity by offering organizations a proactive and comprehensive approach to securing their information systems and data. For example, in June 2024, IT Governance USA Inc., a US-based provider of IT governance, risk management, and compliance solutions, reported a significant rise in known breached records per month, from 2.3 billion in 2023 to 5.3 billion in 2024. Consequently, the growing importance of cybersecurity is fueling the expansion of the managed information services market.
Major players in the managed information services sector are increasingly concentrating on the development of cutting-edge solutions, such as the Edge Platform for Scaling AI Applications, to gain a competitive advantage. This platform empowers enterprises by simplifying the development, deployment, and management of edge AI applications. In February 2024, Intel Corporation, a prominent US-based technology company, launched its new Edge Platform for scaling AI applications. The platform aims to streamline the development and deployment of edge AI applications, enabling enterprises to build, deploy, run, secure, and manage edge and AI solutions at scale with cloud-like simplicity. The objective is to accelerate time-to-scale deployment, improve total cost of ownership (TCO), and achieve higher returns on investment.
In June 2022, Kaseya Limited, a leading U.S.-based company specializing in providing comprehensive information technology (IT) solutions, completed the acquisition of Datto Inc. for $6.2 billion. This strategic move aimed to enhance Kaseya's IT Complete platform by incorporating a broader array of best-in-class solutions, with a focus on boosting managed service provider (MSP) efficiency and profitability. Datto Inc., the acquired company, is based in the United States and is recognized for providing managed information services.
Major companies operating in the managed information services market are Microsoft Corporation, Verizon Communications Inc., Deutsche Telekom AG, Nippon Telegraph and Telephone Corporation, Dell Technologies Inc., Accenture PLC, International Business Machines Corporation, Cisco Systems Inc., Orange Business Services, Hewlett-Packard Enterprise Company, Fujitsu Ltd., Nokia Solutions and Networks Oy, Tata Consultancy Services Limited, Capgemini SE, Cognizant Technology Solutions Corporation, Infosys Limited, DXC Technology Company, CenturyLink Inc., VMware Inc., Atos SE, HCL Technologies Limited, Rackspace Inc., Wipro Ltd., BMC Software Inc., Unisys Corporation
North America was the largest region in the managed information services market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the managed information services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the managed information services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The managed information services market includes revenues earned by entities by providing services such as cybersecurity services, cloud services, IT consulting and strategic planning, and virtualization services. The market value includes the value of related goods sold by the service provider or included within the service offering. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Managed Information Services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses on managed information services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for managed information services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The managed information services market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.