PUBLISHER: The Business Research Company | PRODUCT CODE: 1982585
PUBLISHER: The Business Research Company | PRODUCT CODE: 1982585
Managed service providers are companies that deliver continuous IT management and support services for businesses. They remotely oversee and maintain systems, networks, and applications to ensure smooth operations, strengthen security, and reduce overall IT expenses through a subscription based model.
The primary types of service providers in managed service providers include managed network service providers, managed security service providers, managed cloud service providers, and managed IT service providers. Managed network service providers are firms that offer outsourced management of enterprise communication networks, including design, deployment, and ongoing monitoring. These services are deployed through on premises and cloud models. They cater to organizations of various sizes, including small and medium sized enterprises and large enterprises, and are widely adopted across sectors such as banking, financial services and insurance (BFSI), healthcare, information technology (IT) and telecommunications, retail, manufacturing, government, and others.
Tariffs have created both challenges and opportunities for the managed service providers market by increasing the cost of importing servers, network devices, endpoint hardware, and security appliances used to deliver managed IT and security services. These cost increases can raise service delivery expenses for MSPs, particularly in North America and Europe that rely on Asia-Pacific hardware supply chains. Hardware-dependent segments such as managed network services, endpoint management, and on-premises security deployments are most affected due to higher capital costs and longer lead times. However, tariffs are also accelerating cloud-first managed services, encouraging regional procurement strategies, and driving customers to adopt software-based security and monitoring to reduce hardware dependence. MSPs are expanding automation, strengthening remote management capabilities, and offering flexible pricing models to help clients maintain reliability and security while controlling costs.
The managed service providers market research report is one of a series of new reports from The Business Research Company that provides managed service providers market statistics, including managed service providers industry global market size, regional shares, competitors with a managed service providers market share, detailed managed service providers market segments, market trends and opportunities, and any further data you may need to thrive in the managed service providers industry. This managed service providers market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The managed service providers market size has grown exponentially in recent years. It will grow from $406.74 billion in 2025 to $489.35 billion in 2026 at a compound annual growth rate (CAGR) of 20.3%. The growth in the historic period can be attributed to rising cybersecurity threats and compliance needs, outsourcing to reduce internal it operational costs, growth of remote work and distributed endpoints, increasing complexity of enterprise networks, adoption of itil and itsm service models.
The managed service providers market size is expected to see exponential growth in the next few years. It will grow to $1015.53 billion in 2030 at a compound annual growth rate (CAGR) of 20.0%. The growth in the forecast period can be attributed to AI copilots for msp ticket triage and remediation, industry-specific managed service bundles, finops services for cloud cost governance, managed kubernetes and container operations, continuous compliance monitoring as a service. Major trends in the forecast period include managed detection and response as a standard offering, multi-cloud and hybrid management services expansion, automation-led it service desk and noc operations, zero trust and identity-centric managed security, subscription-based bundled managed services for smes.
The increasing cyber threats are fueling the growth of the market due to the rising need for continuous security monitoring and risk mitigation. The growing prevalence of cyber threats is expected to drive the expansion of the managed service providers market going forward. Cyber threats include malicious activities such as ransomware, phishing, and data breaches that target digital systems, networks, or devices, resulting in financial, operational, and reputational harm. The rise in cyber threats is linked to the increasing digitalization of businesses and the growing reliance on interconnected systems. Managed service providers help mitigate these risks by continuously monitoring, detecting, and responding to security threats in real time. For instance, in November 2024, according to the Australian Cyber Security Centre, an Australia based government agency, the Australian Cybersecurity Hotline operated by ASD received more than 36,700 calls in the financial year 2023-24, marking a 12 percent increase compared to the previous year, while ASD handled over 1,100 cybersecurity incidents during the same period. Therefore, the growing frequency of cyber threats is driving the growth of the managed service providers market.
The integration of artificial intelligence driven unified platforms is enhancing managed service efficiency. Key companies operating in the managed service providers market are focusing on developing unified, artificial intelligence driven, and cloud native platforms to improve service automation, cybersecurity, and operational efficiency across multi client environments. A unified artificial intelligence driven platform combines various IT operations into one system and uses artificial intelligence to automate workflows, increase efficiency, and enable smarter management. For instance, in June 2025, ManageEngine, a US based IT management software company, launched MSP Central, a unified platform designed to enhance the efficiency and scalability of managed service providers. The solution integrates service delivery, device management, threat protection, and infrastructure monitoring within a single artificial intelligence driven interface. Built with a modular, cloud native architecture, it supports multi tenancy, role based access, and integration with Zoho and third party tools. Key features include remote monitoring and management, professional services automation, advanced server monitoring, and endpoint security. MSP Central aims to reduce operational complexity, improve technician productivity, and help managed service providers deliver secure and streamlined IT services while minimizing tool fragmentation.
In August 2025, Kinly, a Netherlands based information technology services and consulting company, merged with Yorktel for an undisclosed amount. Through this merger, Kinly aims to expand its global presence, strengthen its managed services portfolio, and enhance its audio visual and workplace collaboration capabilities. Yorktel is a US based information technology service management company specializing in providing audio visual systems integration and managed services.
Major companies operating in the managed service providers market are Accenture plc, International Business Machines Corporation (IBM), NTT DATA Corporation, Fujitsu Limited, Capgemini SE, CDW Corporation, Cognizant Technology Solutions Corporation, Infosys Limited, SHI International Corp., DXC Technology Company, HCL Technologies Limited, Wipro Limited, Insight Enterprises Inc., Tech Mahindra Limited, Presidio Inc., Logicalis Group Limited, Atos SE, Rackspace Technology Inc., CompuCom SystemsInc., Softchoice Corporation
North America was the largest region in the managed service providers market in 2025. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the managed service providers market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the managed service providers market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The managed service providers market includes revenues earned by entities by providing services such as IT infrastructure management, cloud operations, cybersecurity, monitoring, and data backup. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Managed Service Providers Market Global Report 2026 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses managed service providers market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for managed service providers ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The managed service providers market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
Added Benefits available all on all list-price licence purchases, to be claimed at time of purchase. Customisations within report scope and limited to 20% of content and consultant support time limited to 8 hours.