PUBLISHER: The Business Research Company | PRODUCT CODE: 1996024
PUBLISHER: The Business Research Company | PRODUCT CODE: 1996024
E-hailing refers to the process of booking rides through digital platforms or mobile applications, allowing passengers to connect with drivers for on-demand transportation. It enables users to request, track, and pay for rides seamlessly using smartphones, ensuring convenience and efficiency. This service is widely utilized for both personal and business travel, offering a range of vehicle options.
The primary service types of e-hailing include ride-hailing, taxi-hailing, carpooling, and peer-to-peer (P2P) services. Ride-hailing is a transportation service where passengers use a mobile app to request a ride from nearby drivers for a fee. These services operate with various types of vehicles, such as cars, three-wheelers, and two-wheelers, catering to different end users, including individuals and businesses.
Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.
Tariffs are influencing the e-hailing market by increasing costs of imported vehicles, electric drivetrains, batteries, and advanced telematics systems used by fleet operators. Electric vehicle ride-hailing services in North America and Europe are most affected due to reliance on imported EV components, while Asia-Pacific faces pricing pressure on vehicle sourcing. These tariffs are increasing operational costs and slowing fleet electrification. At the same time, they are supporting local vehicle manufacturing, domestic EV assembly, and regional fleet partnerships.
The e-hailing market research report is one of a series of new reports from The Business Research Company that provides e-hailing market statistics, including e-hailing industry global market size, regional shares, competitors with a e-hailing market share, detailed e-hailing market segments, market trends and opportunities, and any further data you may need to thrive in the e-hailing industry. This e-hailing market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The e-hailing market size has grown exponentially in recent years. It will grow from $80.97 billion in 2025 to $97.32 billion in 2026 at a compound annual growth rate (CAGR) of 20.2%. The growth in the historic period can be attributed to rapid smartphone penetration, urbanization-driven mobility demand, expansion of digital payment infrastructure, growth of gig economy workforce, increased acceptance of on-demand transportation.
The e-hailing market size is expected to see rapid growth in the next few years. It will grow to $200.41 billion in 2030 at a compound annual growth rate (CAGR) of 19.8%. The growth in the forecast period can be attributed to increasing electrification of ride-hailing fleets, rising regulatory frameworks for platform mobility, expansion of shared mobility ecosystems, growing adoption of autonomous ride services, increasing demand for sustainable urban transport. Major trends in the forecast period include expansion of app-based mobility platforms, increasing adoption of ev ride-hailing services, growing use of ai-driven dynamic pricing models, rising integration of in-app safety and navigation features, enhanced focus on multi-modal mobility options.
The growing traffic congestion is expected to propel the growth of the e-hailing market going forward. Traffic congestion refers to the overcrowding of roads due to excessive vehicle demand, leading to slower speeds, delays, and longer travel times. The rise in traffic congestion is due to urbanization, rising vehicle numbers, and inadequate infrastructure. E-hailing helps reduce growing traffic congestion by promoting ride-sharing, optimizing routes, and decreasing the need for private car ownership. For instance, in May 2024, according to the Department for Transport, a UK-based ministerial department, in 2023, vehicles traveled a total of 330.8 billion miles on roads in Great Britain, marking a 2.2% increase from 2022. Therefore, the growing traffic congestion is driving the growth of the e-hailing market.
Major companies operating in the e-hailing market are focusing on technological advancements, such as e-hailing platforms, to enhance user experience, safety, and efficiency. E-hailing platform refers to a digital service that connects passengers with drivers for on-demand transportation via a mobile app. For instance, in March 2023, BozaRide, a South Africa-based e-hailing platform, launched in Sandton, Johannesburg, aiming to challenge market leaders Uber and Bolt. The company plans to expand across the country, emphasizing safety features and a pricing model designed to ensure fair driver compensation. BozaRide positions itself as a locally developed platform tailored to the specific needs of South African users.
In May 2024, Pango Group, an Israel-based digital consumer security solutions company, acquired Gett for $175 million. This acquisition focuses on expanding Pango's presence in the ride-hailing and delivery markets in Israel and the UK. It aims to strengthen Gett's operations while retaining its global teams. Gett is a UK-based ride-hailing and corporate ground transportation platform, specializing in business travel and taxi services.
Major companies operating in the e-hailing market are Uber Technologies Inc., DiDi Global Inc., AirAsia Superapp Sdn Bhd, Grab Holdings Limited, inDrive, Bolt Technology OU, Marti Technologies, Lularides Limited, PT GoTo Gojek Tokopedia Tbk, EzCab Sdn Bhd, MyCar Sdn Bhd, Hala Ride, Kumpool Sdn Bhd, Lyft Inc., Ola Cabs, Careem Networks FZ LLC, Gett Inc., Free Now GmbH, Maxim Integrated Ride Service, BlaBlaCar, Pathao Limited.
North America was the largest region in the e-hailing market in 2025. The regions covered in the e-hailing market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
The countries covered in the e-hailing market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Taiwan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The e-hailing market includes revenues earned by entities providing services such as ride-sharing, corporate transportation, luxury chauffeur services, and last-mile delivery. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
E-Hailing Market Global Report 2026 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.
This report focuses e-hailing market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
Where is the largest and fastest growing market for e-hailing ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The e-hailing market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.
Added Benefits available all on all list-price licence purchases, to be claimed at time of purchase. Customisations within report scope and limited to 20% of content and consultant support time limited to 8 hours.