PUBLISHER: The Business Research Company | PRODUCT CODE: 2040071
PUBLISHER: The Business Research Company | PRODUCT CODE: 2040071
Artificial Intelligence (AI) in digital transformation refers to the integration of AI technologies, such as machine learning, natural language processing, computer vision, and intelligent automation, into business processes, products, and services to fundamentally change how organizations operate and deliver value. The primary purpose of AI in digital transformation is to enhance operational efficiency, innovation, and customer experience. By automating tasks, generating actionable insights from data, and enabling intelligent systems.
The artificial intelligence (AI) in digital transformation market consists of sales, by entities (organizations, sole traders, or partnerships) that is utilized by organizations across various sectors including finance, healthcare, manufacturing, government, retail, and telecommunications. These users implement AI to automate workflows, derive insights from data, personalize user experiences, optimize supply chains, and increase productivity. It is commonly used during organizational restructuring, process modernization, customer engagement programs, and in response to increasing data volumes and market competition.
The global artificial intelligence (AI) in digital transformation market was valued at $7,515.6 million in 2020 which grew till 2025 at a compound annual growth rate (CAGR) of more than 31.00%.
Increase In Cloud Computing
During the historic period, artificial intelligence (AI) in digital transformation market was mainly driven by the increase in cloud computing. As enterprises modernized their IT infrastructure and adopted cloud-based solutions to support agile operations, scalable storage and real-time analytics, the widespread uptake of cloud services created a robust foundation for deploying AI-enabled digital transformation initiatives. Cloud platforms enabled organizations to access high-performance computing resources, integrate disparate data sources and reduce upfront capital expenditure, all of which facilitated the rapid development and implementation of AI applications across business functions. For instance, in December 2023, according to Eurostat, the statistical office of the European Union responsible for providing high-quality statistics and indicators for EU policymaking, 45.2% of EU enterprises purchased cloud computing services in 2023, mainly for hosting e-mail systems, storing files electronically and using office software. Additionally, compared with 2021, the share of enterprises buying cloud computing services increased by 4.2 percentage points, reflecting the accelerating pace of enterprise cloud adoption across the region. Therefore, the artificial intelligence (AI) in digital transformation market was mainly driven by the increase in cloud computing.
Advancement Of Conversational AI Platforms To Streamline High-Volume Enterprise Hiring
Key players operating in the artificial intelligence (AI) in digital transformation market are focusing on advancing conversational AI platforms designed to automate and streamline high-volume enterprise hiring processes. These platforms integrate natural language understanding, automated candidate engagement, and intelligent workflow orchestration to improve recruitment efficiency, reduce time-to-hire, and enhance the candidate experience across large-scale talent acquisition programs. For instance, in November 2025, Humanly, a US-based provider of conversational and automated recruiting solutions, launched an updated conversational AI platform that accelerates high-volume enterprise hiring by enabling automated candidate interactions, real-time screening, and intelligent interview scheduling. The enhanced platform incorporates advanced language models and data-driven insights to improve candidate engagement quality while reducing recruiter workload and ensuring compliance with hiring policies. By embedding these conversational AI capabilities into the talent acquisition lifecycle, Humanly also aims to help enterprises deliver faster, more personalized candidate experiences, drive operational efficiencies in hiring, and support strategic workforce planning in an increasingly competitive labor market.
The global artificial intelligence (AI) in digital transformation market is fragmented, with a large number of small players operating in the market. The top ten competitors in the market made up to 8.22% of the total market in 2024.
Artificial Intelligence (AI) In Digital Transformation Global Market Opportunities And Strategies To 2035 from The Business Research Company provides the strategists; marketers and senior management with the critical information they need to assess the global artificial intelligence (AI) in digital transformation as it emerges from the COVID-19 shut down.
Where is the largest and fastest-growing market for artificial intelligence (AI) in digital transformation? How does the market relate to the overall economy; demography and other similar markets? What forces will shape the market going forward? The artificial intelligence (AI) in digital transformation market global report from The Business Research Company answers all these questions and many more.
The report covers market characteristics; size and growth; segmentation; regional and country breakdowns; competitive landscape; market shares; trends and strategies for this market. It traces the market's history and forecasts market growth by geography. It places the market within the context of the wider artificial intelligence (AI) in digital transformation market; and compares it with other markets.