Video intercom devices refer to electronic communication systems that enable audio-visual interaction between individuals at an entry point and those inside a building or secured area. These systems integrate cameras, microphones, speakers and display interfaces to provide real-time verification of visitors, thereby enhancing access control and security.
The video intercom devices market consists of sales of video intercom devices by entities (organizations, sole traders and partnerships) that are used by a wide range of users including homeowners, apartment residents, businesses, industrial operators and public authorities. These devices are typically deployed at building entrances, gates, reception areas and restricted zones, and are used whenever controlled access and visitor verification are required.
The global video intercom devices market was valued at $21,291.9 million in 2020 which grew till 2025 at a compound annual growth rate (CAGR) of more than 12.00%.
Rising Investments In Smart City And Urban Surveillance Projects
During the historic period, the video intercom devices market was driven by the rising investments in smart city and urban surveillance projects. As cities increasingly focus on creating connected and technology-enabled environments, there is a strong emphasis on integrating intelligent access control systems that can support real-time monitoring, seamless communication, and centralized management. Video intercom devices align well with these objectives as they enable visual verification of visitors, remote access management, and integration with broader surveillance networks such as CCTV systems and control centers. For instance, in March 2026, according to the Institute of Development Studies, UK-based primary Institute, African governments across 11 countries have collectively invested at least $2 billion in smart city surveillance technologies, including AI-enabled CCTV and command centers, between 2022 and 2024, reflecting growing investment in urban surveillance infrastructure. Therefore, the video intercom devices market was driven by the rising investments in smart city and urban surveillance projects during the historic period.
Internet of Things (IoT), Smart Infrastructure And Connected Ecosystems
Major companies in the video intercom devices market are focusing on the integration of Internet of Things (IoT), smart infrastructure, and connected ecosystems to enable seamless communication and centralized access control across modern buildings and urban environments. This trend enhances operational efficiency and security by allowing video intercom devices to connect with smart building systems, automation platforms, and cloud-based infrastructure, enabling real-time monitoring and coordinated system responses. For instance, in March 2024, ABB, a Switzerland-based multinational technology company, launched upgraded ABB-Welcome and ABB-Welcome IP door entry systems with enhanced integration capabilities, including connectivity with ABB-free@home smart home systems, enabling video intercom devices to function as centralized hubs within IoT-enabled smart building ecosystems and support remote access and mobile-based control.
The global video intercom devices market is fragmented, with large number of players operating in the market. The top 10 competitors in the market made up 9.52% of the total market in 2024.
Video Intercom Devices Global Market Opportunities And Strategies To 2035 from The Business Research Company provides the strategists; marketers and senior management with the critical information they need to assess the global video intercom devices market as it emerges from the COVID-19 shut down.
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Where is the largest and fastest-growing market for video intercom devices? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The video intercom devices market global report from The Business Research Company answers all these questions and many more.
The report covers market characteristics; size and growth; segmentation; regional and country breakdowns; competitive landscape; market shares; trends and strategies for this market. It traces the market's history and forecasts market growth by geography. It places the market within the context of the wider video intercom devices market; and compares it with other markets.
The report covers the following chapters
- Introduction And Market Characteristics- Brief introduction to the segmentations covered in the market, definitions and explanations about the segments, key products, supply chain and market attractiveness scoring and analysis.
- Key Trends- Highlights the major trends shaping the global market. This section also highlights likely future technologies and developments in the market.
- Growth Analysis And Strategic Analysis Framework- Analysis on PESTEL, end use industries, market growth rate, global historic (2020-2025) and forecast (2025-2030, 2035F) market values and drivers and restraints that support and control the growth of the market in the historic and forecast periods, forecast growth contributors and total addressable market (TAM).
- Regional And Country Analysis- Historic (2020-2025) and forecast (2025-2030, 2035F) market values and growth and market share comparison by region and country.
- Market Segmentation- Contains the market values (2020-2025) (2025-2030, 2035F) and analysis for each segment by device type, by system, by technology and by end-user in the market. historic (2020-2025) and forecast (2025-2030) and (2030-2035) market values and growth and market share comparison by region market.
- Regional Market Size And Growth- Regional market size (2025), historic (2020-2025) and forecast (2025-2030, 2035F) market values and growth and market share comparison of countries within the region. This report includes information on all the regions Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa and major countries within each region.
- Competitive Landscape- Details on the competitive landscape of the market, estimated market shares and company profiles of the leading players.
- Other Major And Innovative Companies- Details on the startups, company profiles of other major and innovative companies in the market.
- Competitive Benchmarking- Briefs on the financials comparison between major players in the market.
- Competitive Dashboard- Briefs on competitive dashboard of major players.
- Key Mergers And Acquisitions- Information on recent mergers and acquisitions in the market covered in the report. This section gives key financial details of mergers and acquisitions, which have shaped the market in recent years.
- Recent Developments- Information on recent developments in the market covered in the report.
- Market Opportunities And Strategies- Describes market opportunities and strategies based on findings of the research, with information on growth opportunities across countries, segments and strategies to be followed in those markets.
- Conclusions And Recommendations- This section includes recommendations for video intercom devices providers in terms of product/service offerings geographic expansion, marketing strategies and target groups.
- Appendix- This section includes details on the NAICS codes covered, abbreviations and currencies codes used in this report.
Markets Covered:
- 1) By Device Type: Door Entry Systems; Handheld Devices; Video Baby Monitors
- 2) By System: Wired; Wireless
- 3) By Technology: Analog; Internet Protocol-Based
- 4) By End-User: Commercial; Residential; Government; Other End-Users
- Companies Mentioned: Honeywell International Inc.; Panasonic Corporation; Axis Communications AB (2N Telekomunikace a.s.); Aiphone Co.,Ltd; Zhejiang Dahua Technology Co., Ltd.
- Countries: China; Australia; India; Indonesia; Japan; South Korea; Taiwan; USA; Canada; Brazil; France; Germany; UK; Italy; Spain; Russia
- Regions: Asia-Pacific; South East Asia; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
- Time-series: Five years historic and ten years forecast.
- Data: Ratios of market size and growth to related markets; GDP proportions; expenditure per capita; video intercom devices indicators comparison.
- Data segmentations: country and regional historic and forecast data; market share of competitors; market segments.
- Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.