Middle East & Africa Travel and Expense Management Software Market Report 2021-2031 by Scope, Segmentation, Dynamics, and Competitive Analysis

Description

List of Tables

The travel and expense management software market in the Middle East and Africa was valued at approximately US$ 221.33 million in 2023, with projections indicating it will grow to US$ 583.70 million by 2031. This growth represents a compound annual growth rate (CAGR) of 12.9% from 2023 to 2031.

Impact of Travel Tech Companies on Market Growth

The travel and tourism industry has undergone a significant transformation due to technological advancements, fundamentally altering how individuals plan, book, and experience their travels. Online booking platforms have simplified the process of researching and reserving trips, making it easier for travelers to manage their itineraries and expenses. In response, travel tech companies are increasingly adopting travel and expense management software to enhance financial efficiency and streamline corporate travel processes.

These companies are focusing on automating travel-related tasks to save time and reduce costs for businesses. The demand for simplified travel experiences, efficient booking, and straightforward expense management is driving the need for such software solutions. As a result, businesses worldwide are investing heavily in technology that enhances travel and expense management, which in turn encourages travel tech companies to broaden their global reach and meet the evolving needs of their customers. Notable companies in this sector include Amadeus, Provab Technosoft, Navan, Zoho Corporation, Expensify Inc., Travelsoft, and Emburse, Inc. For example, in May 2024, Amadeus expanded its partnership with Navan to enhance its business travel services and accelerate growth in both new and existing markets. This trend of expanding travel tech companies is expected to be a significant driver of market growth in the coming years.

Overview of the Market

The Middle East and Africa travel and expense management software market is being propelled by technological innovations and the entry of new players. These new entrants are launching advanced travel and expense management solutions, gaining traction in the market. A notable example is Pemo, a fintech startup based in the UAE, which introduced an all-in-one spend management platform in May 2022 aimed at small and medium-sized enterprises (SMEs) across the Middle East, North Africa, and Pakistan (MENAP). This platform provides fast, transparent, and simplified solutions for invoice payments and expense management, along with corporate smart cards tailored for SMEs. The diverse offerings, including reimbursements, automated policy compliance, and seamless reconciliation, are expected to further stimulate the growth of the travel and expense management software market.

Market Segmentation Analysis

The Middle East and Africa travel and expense management software market can be segmented based on deployment mode, organization size, industry, and country.

1. Deployment Mode: The market is divided into on-premises and cloud-based solutions. In 2023, the cloud segment dominated the market share, reflecting a growing preference for cloud solutions due to their flexibility and scalability.

2. Organization Size: The market is categorized into large enterprises and small & medium enterprises (SMEs). The large enterprises segment held a larger share of the market in 2023, indicating that larger organizations are more likely to invest in comprehensive travel and expense management solutions.

3. Industry: The market is segmented into various industries, including Banking, Financial Services, and Insurance (BFSI), IT and Telecom, manufacturing, healthcare, government and defense, retail, transport and logistics, among others. The BFSI sector accounted for the largest share of the market in 2023, highlighting the critical need for effective travel and expense management in this industry.

4. Country: The market is further segmented by country, including the UAE, Saudi Arabia, South Africa, and the rest of the Middle East and Africa. The UAE emerged as the leading market in 2023, driven by its robust travel and tourism sector and the adoption of advanced technology solutions.

Key Players in the Market

Prominent companies operating in the travel and expense management software market include Basware Corporation, Coupa Software Inc., DATABASICS Inc., Ellucian Company LLC, Emburse, Inc., Expensify, Inc., Fyle Technologies Private Limited, GB Business Global, Global Business Travel Group Inc., Infor Inc., Kissflow Inc., Navan, Inc., Oracle Corp, Oversight, Inc., SAP SE, TravelPerk S.L.U., VA Tech Ventures Private Limited (Happay), VV Finly Technology Pvt Ltd, Zaggle Prepaid Ocean Services Limited, and Zoho Corp Pvt Ltd. These companies are at the forefront of providing innovative solutions that cater to the evolving needs of businesses in the travel and expense management sector.

Product Code: BMIRE00027942

1. Introduction

1.1 Report Guidance
1.2 Market Segmentation

2. Executive Summary

2.1 Key Insights
2.2 Market Attractiveness

3. Research Methodology

3.1 Secondary Research
3.2 Primary Research
- 3.2.1 Hypothesis formulation:
- 3.2.2 Macro-economic factor analysis:
- 3.2.3 Developing base number:
- 3.2.4 Data Triangulation:
- 3.2.5 Country level data:

4. Middle East & Africa Travel and Expense Management Software Market Landscape

4.1 Overview
4.2 PEST Analysis
4.3 Ecosystem Analysis
- 4.3.1 List of Vendors in the Value Chain
4.4 Top Trends In Travel and Expense Management Software
- 4.4.1 Cloud Based Solutions
- 4.4.2 Mobile Expense Management
- 4.4.3 AI and Machine Learning Integration
- 4.4.4 Enhanced Policy Compliance and Fraud Detection
- 4.4.5 Internet of Things and Expense Tracking

5. Middle East & Africa Travel and Expense Management Software Market - Key Market Dynamics

5.1 Middle East & Africa Travel and Expense Management Software Market - Key Market Dynamics
5.2 Market Drivers
- 5.2.1 Growing Demand for Real-Time Travel and Expense Tracking Software
- 5.2.2 Increasing Adoption of Cloud-Based Expense Management Software
- 5.2.3 Growing Focus on Product Development
5.3 Market Restraints
- 5.3.1 Growing Data Security Concerns Among Customers
5.4 Market Opportunities
- 5.4.1 Development of AI-Powered Travel and Expense Management Software
5.5 Future Trends
- 5.5.1 Expanding Travel Tech Companies Worldwide
5.6 Impact of Drivers and Restraints:

6. Middle East & Africa Travel and Expense Management Software Market - Analysis

6.1 Middle East & Africa Travel and Expense Management Software Market Revenue (US$ Million), 2021-2031
6.2 Middle East & Africa Travel and Expense Management Software Market Forecast Analysis

7. Middle East & Africa Travel and Expense Management Software Market Analysis - by Deployment Mode

7.1 On-Premise
- 7.1.1 Overview
- 7.1.2 On-Premise: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
7.2 Cloud
- 7.2.1 Overview
- 7.2.2 Cloud: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)

8. Middle East & Africa Travel and Expense Management Software Market Analysis - by Organization Size

8.1 Large Enterprises
- 8.1.1 Overview
- 8.1.2 Large Enterprises: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
8.2 Small and Medium Enterprises
- 8.2.1 Overview
- 8.2.2 Small and Medium Enterprises: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)

9. Middle East & Africa Travel and Expense Management Software Market Analysis - by Industry

9.1 BFSI
- 9.1.1 Overview
- 9.1.2 BFSI: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
9.2 IT and Telecom
- 9.2.1 Overview
- 9.2.2 IT and Telecom: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
9.3 Manufacturing
- 9.3.1 Overview
- 9.3.2 Manufacturing: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
9.4 Healthcare
- 9.4.1 Overview
- 9.4.2 Healthcare: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
9.5 Government and Defense
- 9.5.1 Overview
- 9.5.2 Government and Defense: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
9.6 Retail
- 9.6.1 Overview
- 9.6.2 Retail: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
9.7 Transport and Logistics
- 9.7.1 Overview
- 9.7.2 Transport and Logistics: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
9.8 Others
- 9.8.1 Overview
- 9.8.2 Others: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)

10. Middle East & Africa Travel and Expense Management Software Market - Country Analysis

10.1 Middle East & Africa
- 10.1.1 Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast Analysis - by Country
  - 10.1.1.1 Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast Analysis - by Country
  - 10.1.1.2 United Arab Emirates: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
    - 10.1.1.2.1 United Arab Emirates: Middle East & Africa Travel and Expense Management Software Market Share - by Deployment Mode
    - 10.1.1.2.2 United Arab Emirates: Middle East & Africa Travel and Expense Management Software Market Share - by Organization Size
    - 10.1.1.2.3 United Arab Emirates: Middle East & Africa Travel and Expense Management Software Market Share - by Industry
  - 10.1.1.3 Saudi Arabia: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
    - 10.1.1.3.1 Saudi Arabia: Middle East & Africa Travel and Expense Management Software Market Share - by Deployment Mode
    - 10.1.1.3.2 Saudi Arabia: Middle East & Africa Travel and Expense Management Software Market Share - by Organization Size
    - 10.1.1.3.3 Saudi Arabia: Middle East & Africa Travel and Expense Management Software Market Share - by Industry
  - 10.1.1.4 South Africa: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
    - 10.1.1.4.1 South Africa: Middle East & Africa Travel and Expense Management Software Market Share - by Deployment Mode
    - 10.1.1.4.2 South Africa: Middle East & Africa Travel and Expense Management Software Market Share - by Organization Size
    - 10.1.1.4.3 South Africa: Middle East & Africa Travel and Expense Management Software Market Share - by Industry
  - 10.1.1.5 Rest of Middle East & Africa: Middle East & Africa Travel and Expense Management Software Market - Revenue and Forecast, 2021-2031 (US$ Million)
    - 10.1.1.5.1 Rest of Middle East & Africa: Middle East & Africa Travel and Expense Management Software Market Share - by Deployment Mode
    - 10.1.1.5.2 Rest of Middle East & Africa: Middle East & Africa Travel and Expense Management Software Market Share - by Organization Size
    - 10.1.1.5.3 Rest of Middle East & Africa: Middle East & Africa Travel and Expense Management Software Market Share - by Industry

11. Competitive Landscape

11.1 Heat Map Analysis by Key Players
11.2 Company Positioning and Concentration

12. Industry Landscape

12.1 Overview
12.2 Market Initiative
12.2 New Product Development
12.3 Mergers & Acquisitions

13. Company Profiles

13.1 Basware Corporation
- 13.1.1 Key Facts
- 13.1.2 Business Description
- 13.1.3 Products and Services
- 13.1.4 Financial Overview
- 13.1.5 SWOT Analysis
- 13.1.6 Key Developments
13.2 Coupa Software Inc
- 13.2.1 Key Facts
- 13.2.2 Business Description
- 13.2.3 Products and Services
- 13.2.4 Financial Overview
- 13.2.5 SWOT Analysis
- 13.2.6 Key Developments
13.3 DATABASICS Inc.
- 13.3.1 Key Facts
- 13.3.2 Business Description
- 13.3.3 Products and Services
- 13.3.4 Financial Overview
- 13.3.5 SWOT Analysis
- 13.3.6 Key Developments
13.4 Kissflow Inc
- 13.4.1 Key Facts
- 13.4.2 Business Description
- 13.4.3 Products and Services
- 13.4.4 Financial Overview
- 13.4.5 SWOT Analysis
- 13.4.6 Key Developments
13.5 Navan, Inc.
- 13.5.1 Key Facts
- 13.5.2 Business Description
- 13.5.3 Products and Services
- 13.5.4 Financial Overview
- 13.5.5 SWOT Analysis
- 13.5.6 Key Developments
13.6 Expensify, Inc.
- 13.6.1 Key Facts
- 13.6.2 Business Description
- 13.6.3 Products and Services
- 13.6.4 Financial Overview
- 13.6.5 SWOT Analysis
- 13.6.6 Key Developments
13.7 Infor Inc
- 13.7.1 Key Facts
- 13.7.2 Business Description
- 13.7.3 Products and Services
- 13.7.4 Financial Overview
- 13.7.5 SWOT Analysis
- 13.7.6 Key Developments
13.8 GB Business Global
- 13.8.1 Key Facts
- 13.8.2 Business Description
- 13.8.3 Products and Services
- 13.8.4 Financial Overview
- 13.8.5 SWOT Analysis
- 13.8.6 Key Developments
13.9 Oracle Corp
- 13.9.1 Key Facts
- 13.9.2 Business Description
- 13.9.3 Products and Services
- 13.9.4 Financial Overview
- 13.9.5 SWOT Analysis
- 13.9.6 Key Developments
13.10 SAP SE
- 13.10.1 Key Facts
- 13.10.2 Business Description
- 13.10.3 Products and Services
- 13.10.4 Financial Overview
- 13.10.5 SWOT Analysis
- 13.10.6 Key Developments
13.11 Zoho Corp Pvt Ltd
- 13.11.1 Key Facts
- 13.11.2 Business Description
- 13.11.3 Products and Services
- 13.11.4 Financial Overview
- 13.11.5 SWOT Analysis
- 13.11.6 Key Developments
13.12 Global Business Travel Group Inc
- 13.12.1 Key Facts
- 13.12.2 Business Description
- 13.12.3 Products and Services
- 13.12.4 Financial Overview
- 13.12.5 SWOT Analysis
- 13.12.6 Key Developments
13.13 VA Tech Ventures Private Limited ("Happay")
- 13.13.1 Key Facts
- 13.13.2 Business Description
- 13.13.3 Products and Services
- 13.13.4 Financial Overview
- 13.13.5 SWOT Analysis
- 13.13.6 Key Developments
13.14 VV Finly Technology Pvt Ltd
- 13.14.1 Key Facts
- 13.14.2 Business Description
- 13.14.3 Products and Services
- 13.14.4 Financial Overview
- 13.14.5 SWOT Analysis
- 13.14.6 Key Developments
13.15 Oversight, Inc.
- 13.15.1 Key Facts
- 13.15.2 Business Description
- 13.15.3 Products and Services
- 13.15.4 Financial Overview
- 13.15.5 SWOT Analysis
- 13.15.6 Key Developments
13.16 TravelPerk S.L.U.
- 13.16.1 Key Facts
- 13.16.2 Business Description
- 13.16.3 Products and Services
- 13.16.4 Financial Overview
- 13.16.5 SWOT Analysis
- 13.16.6 Key Developments
13.17 Zaggle Prepaid Ocean Services Limited
- 13.17.1 Key Facts
- 13.17.2 Business Description
- 13.17.3 Products and Services
- 13.17.4 Financial Overview
- 13.17.5 SWOT Analysis
- 13.17.6 Key Developments
13.18 Fyle Technologies Private Limited
- 13.18.1 Key Facts
- 13.18.2 Business Description
- 13.18.3 Products and Services
- 13.18.4 Financial Overview
- 13.18.5 SWOT Analysis
- 13.18.6 Key Developments
13.19 Emburse, Inc.
- 13.19.1 Key Facts
- 13.19.2 Business Description
- 13.19.3 Products and Services
- 13.19.4 Financial Overview
- 13.19.5 SWOT Analysis
- 13.19.6 Key Developments
13.20 Ellucian Company LLC
- 13.20.1 Key Facts
- 13.20.2 Business Description
- 13.20.3 Products and Services
- 13.20.4 Financial Overview
- 13.20.5 SWOT Analysis
- 13.20.6 Key Developments

14. Appendix

14.1 Glossary
14.2 About The Insight Partners