Consumer Video Feedback Software Market

PUBLISHED: November 1, 2025

PAGES: 150 Pages

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Description

The market for consumer video feedback software is anticipated to grow from US$ 2.23 Billion in 2024 to US$ 3.67 Billion by 2031, reflecting a compound annual growth rate (CAGR) of 8.11% during the period from 2031 to 2031. This growth is primarily driven by the increasing demand for data-driven solutions that enhance decision-making processes, alongside the expansion of the FMCG and retail sectors.

Analysis of the Consumer Video Feedback Software Market

The global consumer video feedback software market is witnessing substantial growth. This expansion is largely due to the rising need for data-driven solutions that facilitate improved decision-making and the flourishing FMCG and retail industries. Additionally, the small and medium-sized enterprises (SMEs) sector shows significant growth potential, and the increasing adoption of cloud-based solutions across various enterprises is expected to further propel the market in the upcoming years.

Overview of the Consumer Video Feedback Software Market

Customer feedback software serves as a platform that enables businesses to collect, analyze, and manage feedback from their customers. Typically, this software includes features such as surveys, analytics tools, and feedback forms, which assist companies in gaining insights into customer needs, preferences, and opinions.

Strategic Insights

Drivers and Opportunities in the Consumer Video Feedback Software Market

Growing Demand for Data-Driven Solutions to Enhance Decision-Making

Data-driven decision-making (DDDM) involves utilizing data to make informed and validated decisions that promote business growth. Essentially, leveraging data for decision-making allows businesses to pursue key objectives based on verified and analyzed information rather than guesswork. Data-driven solutions are vital for organizations as they enable real-time insights and predictions that optimize performance. This capability allows businesses to evaluate the effectiveness of various strategies and make informed decisions that support sustainable growth. Furthermore, it fosters continuous organizational development, knowledge and innovation, new business opportunities, improved communication, reduced errors and costs, and unparalleled adaptability. These advantages are propelling the growth of the consumer video feedback software market.

Significant Growth Potential in the Small and Medium-Sized Enterprises Sector

Consumer video feedback software includes essential features such as sentiment analysis, which helps product teams extract actionable insights from customer feedback data, thereby informing business decisions. Numerous consumer video feedback solutions are available for small enterprises, including UXtweak, Respondent, VideoPeel, Dscout, Forsta, Userfeel, VideoAsk, Medallia Video, Plotto (Quantilope), Discuss, Qualtrics, and UserTesting. The availability of these solutions is expected to create various opportunities for market growth in the coming years.

Segmentation Analysis of the Consumer Video Feedback Software Market

The analysis of the consumer video feedback software market is segmented based on deployment and end user.

In terms of deployment, the market is categorized into cloud and on-premise solutions, with the cloud segment expected to capture a significant market share during the forecast period.
Regarding end users, the market is divided into FMCG, BFSI, electronics, IT and telecom, retail, hospitality, and other sectors, with the FMCG segment projected to hold a substantial market share in the forecast period.

Geographical Analysis of the Consumer Video Feedback Software Market

The geographical scope of the consumer video feedback software market report is divided into five regions: North America, Asia Pacific, Europe, Middle East & Africa, and South & Central America.

North America leads the consumer video feedback software market, which is segmented into the US, Canada, and Mexico. The region is experiencing notable growth, driven by the increasing demand for data-driven solutions and the expanding FMCG and retail sectors. Additionally, a strong focus on research and development in the developed economies of the US and Canada is prompting North American companies to introduce technologically advanced solutions. Furthermore, the US hosts a significant number of players in the consumer video feedback software market, who are increasingly dedicated to developing innovative solutions. These factors collectively contribute to the growth of the consumer video feedback software market in the region.

Scope of the Consumer Video Feedback Software Market Report

Recent Developments in the Consumer Video Feedback Software Market

The evaluation of the consumer video feedback software market is based on qualitative and quantitative data obtained from primary and secondary research, including key corporate publications, association data, and databases. Some recent developments in the consumer video feedback software market include:

Meta Platforms has launched a new tab and introduced two AI-based features for video editing, which can be utilized for posting on Instagram or Facebook. (Source: Meta Platforms, Press Company Website, November 2024)

Coverage and Deliverables of the Consumer Video Feedback Software Market Report

The report titled "Consumer Video Feedback Software Market Size and Forecast (2021-2031)" provides a comprehensive analysis of the market, covering the following areas:

Market size and forecast for consumer video feedback software at global, regional, and country levels across all key segments.
Market trends and dynamics, including drivers, restraints, and key opportunities.
In-depth PEST/Porter's Five Forces and SWOT analysis.
Analysis of key market trends, global and regional frameworks, major players, regulations, and recent developments in the consumer video feedback software market.
Industry landscape and competitive analysis, including market concentration, heat map analysis, prominent players, and recent developments.
Detailed profiles of key companies in the market.

Product Code: TIPRE00023314

1. Introduction

1.1 Study Scope
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation

2. Key Takeaways

3. Research Methodology

3.1 Coverage
3.2 Secondary Research
3.3 Primary Research

4. Consumer Video Feedback Software Market Landscape

4.1 Market Overview
4.2 PEST Analysis
- 4.2.1 North America
- 4.2.2 Europe
- 4.2.3 Asia-Pacific
- 4.2.4 Middle East and Africa
- 4.2.5 South America
4.3 Ecosystem Analysis
4.4 Expert Opinion

5. Consumer Video Feedback Software Market and Key Market Dynamics

5.1 Market Drivers
- 5.1.1 Rising Requirement for Data Driven Solutions for Enhanced Decision-Making
- 5.1.2 Growing Fast Moving Consumer Goods (FMCG) and Retail Industries
5.2 Market Restraints
- 5.2.1 Lack of Adoption in Developing Countries
5.3 Market Opportunities
- 5.3.1 High Growth Potential in Small and Medium-Sized Enterprises (SMEs) Sector
5.4 Future Trends
- 5.4.1 Accentuating Growth of Cloud Platform Based Solutions Across Enterprises
5.5 Impact Analysis of Drivers and Restraints

6. Consumer Video Feedback Software Market and Global Analysis

6.1 Consumer Video Feedback Software Market Global Overview
6.2 Consumer Video Feedback Software Market and Global Revenue and Forecasts to 2031 (US$ Million)
6.3 Market Positioning and Five Key Players

7. Consumer Video Feedback Software Market Analysis and By Deployment

7.1 Overview
7.2 Global Consumer Video Feedback Software Market Breakdown, By Deployment, 2020 and 2031
7.3 Cloud
- 7.3.1 Overview
- 7.3.2 Cloud: Consumer Video Feedback Software Market - Revenue and Forecasts to 2031 (US$ Million)
7.4 On Premise
- 7.4.1 Overview
- 7.4.2 On Premise: Consumer Video Feedback Software Market - Revenue and Forecasts to 2031 (US$ Million)

8. Consumer Video Feedback Software Market Analysisand By End-User

8.1 Overview
8.2 Global Consumer Video Feedback Software Market Breakdown, By End-User, 2020 and 2031
8.3 FMCG
- 8.3.1 Overview
- 8.3.2 FMCG: Consumer Video Feedback Software Market - Revenue and Forecasts to 2031 (US$ Million)
8.4 BFSI
- 8.4.1 Overview
- 8.4.2 BFSI: Consumer Video Feedback Software Market - Revenue and Forecasts to 2031 (US$ Million)
8.5 Electronics
- 8.5.1 Overview
- 8.5.2 Electronics: Consumer Video Feedback Software Market - Revenue and Forecasts to 2031 (US$ Million)
8.6 IT and Telecom
- 8.6.1 Overview
- 8.6.2 IT and Telecom: Consumer Video Feedback Software Market - Revenue and Forecasts to 2031 (US$ Million)
8.7 Retail
- 8.7.1 Overview
- 8.7.2 Retail: Consumer Video Feedback Software Market - Revenue and Forecasts to 2031 (US$ Million)
8.8 Hospitality
- 8.8.1 Overview
- 8.8.2 Hospitality: Consumer Video Feedback Software Market - Revenue and Forecasts to 2031 (US$ Million)
8.9 Other End Users
- 8.9.1 Overview
- 8.9.2 Other End Users: Consumer Video Feedback Software Market - Revenue and Forecasts to 2031 (US$ Million)

9. Consumer Video Feedback Software Market and Geographic Analysis

9.1 Overview
9.2 North America: Consumer Video Feedback Software Market
- 9.2.1 Overview
- 9.2.2 North America Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
- 9.2.3 North America Consumer Video Feedback Software Market Breakdown, By Deployment
- 9.2.4 North America Consumer Video Feedback Software Market Breakdown, By End User
- 9.2.5 North America Consumer Video Feedback Software Market Breakdown, by Country
  - 9.2.5.1 US Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.2.5.1.1 US Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.2.5.1.2 US Consumer Video Feedback Software Market Breakdown, By End User
  - 9.2.5.2 Canada Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.2.5.2.1 Canada Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.2.5.2.2 Canada Consumer Video Feedback Software Market Breakdown, By End User
  - 9.2.5.3 Mexico Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.2.5.3.1 Mexico Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.2.5.3.2 Mexico Consumer Video Feedback Software Market Breakdown, By End User
9.3 Europe: Consumer Video Feedback Software Market
- 9.3.1 Overview
- 9.3.2 Europe: Consumer Video Feedback Software Market Revenue and Forecasts to 2031 (US$ Million)
- 9.3.3 Europe Consumer Video Feedback Software Market Breakdown, By Deployment
- 9.3.4 Europe Consumer Video Feedback Software Market Breakdown, By End User
- 9.3.5 Europe Consumer Video Feedback Software Market Breakdown, by Country
  - 9.3.5.1 Germany Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.3.5.1.1 Germany Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.3.5.1.2 Germany Consumer Video Feedback Software Market Breakdown, By End User
  - 9.3.5.2 France Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.3.5.2.1 France Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.3.5.2.2 France Consumer Video Feedback Software Market Breakdown, By End User
  - 9.3.5.3 Italy Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.3.5.3.1 Italy Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.3.5.3.2 Italy Consumer Video Feedback Software Market Breakdown, By End User
  - 9.3.5.4 UK Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.3.5.4.1 UK Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.3.5.4.2 UK Consumer Video Feedback Software Market Breakdown, By End User
  - 9.3.5.5 Russia Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.3.5.5.1 Russia Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.3.5.5.2 Russia Consumer Video Feedback Software Market Breakdown, By End User
  - 9.3.5.6 Rest of Europe Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.3.5.6.1 Rest of Europe Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.3.5.6.2 Rest of Europe Consumer Video Feedback Software Market Breakdown, By End User
9.4 APAC: Consumer Video Feedback Software Market
- 9.4.1 Overview
- 9.4.2 APAC Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
- 9.4.3 APAC Consumer Video Feedback Software Market Breakdown, By Deployment
- 9.4.4 APAC Consumer Video Feedback Software Market Breakdown, By End User
- 9.4.5 APAC Consumer Video Feedback Software Market Breakdown, by Country
  - 9.4.5.1 China Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
    - 9.4.5.1.1 China Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.4.5.1.2 China Consumer Video Feedback Software Market Breakdown, By End User
  - 9.4.5.2 India Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
    - 9.4.5.2.1 India Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.4.5.2.2 India Consumer Video Feedback Software Market Breakdown, By End User
  - 9.4.5.3 Japan Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
    - 9.4.5.3.1 Japan Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.4.5.3.2 Japan Consumer Video Feedback Software Market Breakdown, By End User
  - 9.4.5.4 South Korea Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
    - 9.4.5.4.1 South Korea Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.4.5.4.2 South Korea Consumer Video Feedback Software Market Breakdown, By End User
  - 9.4.5.5 Australia Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
    - 9.4.5.5.1 Australia Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.4.5.5.2 Australia Consumer Video Feedback Software Market Breakdown, By End User
  - 9.4.5.6 Rest of APAC Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
    - 9.4.5.6.1 Rest of APAC Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.4.5.6.2 Rest of APAC Consumer Video Feedback Software Market Breakdown, By End User
9.5 MEA: Consumer Video Feedback Software Market
- 9.5.1 Overview
- 9.5.2 MEA Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
- 9.5.3 MEA Consumer Video Feedback Software Market Breakdown, By Deployment
- 9.5.4 MEA Consumer Video Feedback Software Market Breakdown, By End User
- 9.5.5 MEA Consumer Video Feedback Software Market Breakdown, By Country
  - 9.5.5.1 Saudi Arabia Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
    - 9.5.5.1.1 Saudi Arabia Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.5.5.1.2 Saudi Arabia Consumer Video Feedback Software Market Breakdown, By End User
  - 9.5.5.2 UAE Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
    - 9.5.5.2.1 UAE Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.5.5.2.2 UAE Consumer Video Feedback Software Market Breakdown, By End User
  - 9.5.5.3 South Africa Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
    - 9.5.5.3.1 South Africa Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.5.5.3.2 South Africa Consumer Video Feedback Software Market Breakdown, By End User
  - 9.5.5.4 Rest of MEA Consumer Video Feedback Software Market, Revenue and Forecasts to 2031 (US$ Million)
    - 9.5.5.4.1 Rest of MEA Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.5.5.4.2 Rest of MEA Consumer Video Feedback Software Market Breakdown, By End User
9.6 SAM: Consumer Video Feedback Software Market
- 9.6.1 Overview
- 9.6.2 SAM Consumer Video Feedback Software Market Revenue and Forecasts to 2031 (US$ Million)
- 9.6.3 SAM Consumer Video Feedback Software Market Breakdown, By Deployment
- 9.6.4 SAM Consumer Video Feedback Software Market Breakdown, By End User
- 9.6.5 SAM Consumer Video Feedback Software Market Breakdown, by Country
  - 9.6.5.1 Brazil Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.6.5.1.1 Brazil Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.6.5.1.2 Brazil Consumer Video Feedback Software Market Breakdown, By End User
  - 9.6.5.2 Argentina Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.6.5.2.1 Argentina Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.6.5.2.2 Argentina Consumer Video Feedback Software Market Breakdown, By End User
  - 9.6.5.3 Rest of SAM Consumer Video Feedback Software Market, Revenue and Forecasts to 2031
    - 9.6.5.3.1 Rest of SAM Consumer Video Feedback Software Market Breakdown, by Deployment
    - 9.6.5.3.2 Rest of SAM Consumer Video Feedback Software Market Breakdown, By End User

10. Consumer Video Feedback Software Market- COVID-19 Impact Analysis

10.1 Overview
10.2 North America
10.3 Europe
10.4 Asia Pacific
10.5 Middle East and Africa
10.6 South America

11. Industry Landscape

11.1 Overview
11.2 Market Initiative
11.3 New Product Development

12. Company Profiles

12.1 UserTesting
- 12.1.1 Key Facts
- 12.1.2 Business Description
- 12.1.3 Products and Services
- 12.1.4 Financial Overview
- 12.1.5 SWOT Analysis
- 12.1.6 Key Developments
12.2 dscout, Inc.
- 12.2.1 Key Facts
- 12.2.2 Business Description
- 12.2.3 Products and Services
- 12.2.4 Financial Overview
- 12.2.5 SWOT Analysis
- 12.2.6 Key Developments
12.3 FocusVision
- 12.3.1 Key Facts
- 12.3.2 Business Description
- 12.3.3 Products and Services
- 12.3.4 Financial Overview
- 12.3.5 SWOT Analysis
- 12.3.6 Key Developments
12.4 Qualtrics
- 12.4.1 Key Facts
- 12.4.2 Business Description
- 12.4.3 Products and Services
- 12.4.4 Financial Overview
- 12.4.5 SWOT Analysis
- 12.4.6 Key Developments
12.5 Medallia Inc.
- 12.5.1 Key Facts
- 12.5.2 Business Description
- 12.5.3 Products and Services
- 12.5.4 Financial Overview
- 12.5.5 SWOT Analysis
- 12.5.6 Key Developments
12.6 Voxpopme
- 12.6.1 Key Facts
- 12.6.2 Business Description
- 12.6.3 Products and Services
- 12.6.4 Financial Overview
- 12.6.5 SWOT Analysis
- 12.6.6 Key Developments
12.7 Product Peel, Inc.
- 12.7.1 Key Facts
- 12.7.2 Business Description
- 12.7.3 Products and Services
- 12.7.4 Financial Overview
- 12.7.5 SWOT Analysis
- 12.7.6 Key Developments
12.8 Typeform
- 12.8.1 Key Facts
- 12.8.2 Business Description
- 12.8.3 Products and Services
- 12.8.4 Financial Overview
- 12.8.5 SWOT Analysis
- 12.8.6 Key Developments
12.9 Phonic Inc.
- 12.9.1 Key Facts
- 12.9.2 Business Description
- 12.9.3 Products and Services
- 12.9.4 Financial Overview
- 12.9.5 SWOT Analysis
- 12.9.6 Key Developments
12.10 Discuss.io
- 12.10.1 Key Facts
- 12.10.2 Business Description
- 12.10.3 Products and Services
- 12.10.4 Financial Overview
- 12.10.5 SWOT Analysis
- 12.10.6 Key Developments