Global Chronic Care Management Software Market Size By Component (Software, Solution), By Deployment (Cloud-Based, Web-Based), By End User (Healthcare Providers, Healthcare Payers), By Geographic Scope And Forecast

Chronic Care Management Software Market Size And Forecast

Chronic Care Management Software Market size was valued at USD 12.01 Billion in 2024 and is projected to reach USD 37.21 Billion by 2032, growing at a CAGR of 15.18% during the forecast period 2026-2032.

The implementation of initiatives to shift risk from government initiatives, healthcare payers to providers, and regulations promoting patient-centric care, the growing geriatric population, initiatives to promote healthcare IT, and the need to reduce healthcare costs fuel the growth of the Chronic Care Management Software Market. The Global Chronic Care Management Software Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Global Chronic Care Management Software Market Definition

Any treatment offered by medical experts to individuals with chronic diseases and disorders is referred to as chronic care management. When sickness or condition lasts a year or longer, requires continuing medical attention, or hinders daily activities, it is considered chronic. It comprises both physical and emotional illnesses, such as diabetes and depression. Patients with multiple (at least two) chronic conditions, such as Alzheimer's disease, arthritis, dementia, autism, asthma, heart disease, cancer, diabetes, depression, lupus, multiple sclerosis, hypertension, high blood pressure, and/or infectious diseases such as HIV/AIDS, may be eligible for a chronic care management program.

Outside of face-to-face patient encounters, chronic care management offers services. An extensive and comprehensive electronic health record is one of the most critical features. The patient's ailments, prescriptions, medical history, allergies, demographics, and previous care providers are all included in this record. Many patients with chronic illnesses see numerous doctors, so keeping a complete electronic record is vital for getting the best care. Ongoing interaction with a designated member of the patient's care team is emphasized in chronic care management. Patients with chronic diseases should, in theory, feel sufficiently supported to reach their health goals. A patient in a chronic care management program has accessibility to their care plan & health information 24 hours a day, seven days a week, and can contact their care team at any time.

The caregiver can be reached by phone or via a highly secured patient portal. People who have many chronic illnesses are more likely to have a low quality of life. Chronic care management's overarching purpose is to assist patients to improve their quality of life by providing ongoing management and care of their diseases. A patient may have less pain and tension, enhanced physical fitness and mobility, and improved sleep and relaxation as a result of a chronic care management program. In an ideal world, a patient would be able to resume some of the things that their chronic illnesses have prohibited them from doing, such as jobs or hobbies.

Global Chronic Care Management Software Market Overview

Various initiatives are being conducted around the world to shift the risk burden from payers to providers. This movement encourages the use of healthcare information technology (HCIT) solutions to improve healthcare delivery efficiency and cut costs. Alternative payment methods, such as physician incentives, bundled payments, and customer incentives, are all used to encourage value-based treatment. These payment schemes are intended to encourage healthcare professionals to embrace responsibility for the treatment they give, thereby shifting risk from payers to providers. All these factors are propelling the market's growth.

As a result of improving life expectancy, the number of people aged 60 and up has steadily increased over time. As per the United Nations Database on World Population Ageing 2020, the global geriatric population will increase from 727 Billion in 2020 to 1.5 billion by 2050. Geriatrics have the highest chance of developing chronic diseases, which drives up the demand for Chronic Care Management Software. Additionally, the rise in sedentary lifestyles will have a significant impact on the Chronic Care Management Software Market growth. Increasing urbanization and increased disposable income are also major factors pushing the chronic Care Management Software market's expansion. In addition, rising healthcare infrastructure spending will boost the Chronic Care Management Software Market industry. Care management solutions require a robust IT infrastructure and IT support both within the company and at the solution provider's end to be used effectively.

In a healthcare business, technical assistance is always needed to keep the server and network running well so that clinical operations may run smoothly and care management solutions can interface quickly. If the server or network is not properly maintained, it will generate screen loads, which will restrict the market growth.

The digitalization of medical and patient data has increased data risks and liabilities, as well as the likelihood of data breaches. This could be due to a lack of internal control over patient data, adherence to outmoded policies and procedures & non-adherence to existing policies and procedures, and insufficient personnel training. In the short term, the risk of confidentiality breaches and data security connected with digitalization may deter the adoption of HCIT solutions until present vulnerabilities are addressed. The market's growth may suffer as a result.

Global Chronic Care Management Software Market Segmentation Analysis

The Global Chronic Care Management Software Market is Segmented on the basis of Component, Deployment, End User, And Geography.

Chronic Care Management Software Market, By Component

• Software
• Solution

Based on Component, The market is bifurcated into Software and Solution. Software accounted for the largest share in 2019 and is expected to retain its dominance through 2027. The segment is also poised to register the fastest growth rate over the forecast period, thanks to the ease of use and affordability of software. Software solutions provide coordinated and efficient care. They enable providers to effectively diagnose patients, monitor a patient's vitals and medications, minimize errors during surgery, and generate digital records for clinical research.

Chronic Care Management Software Market, By Deployment

• Cloud-Based
• Web-Based
• On-Premise

Based on Deployment, The market is segmented into Cloud-Based, Web-Based, and On-Premise. The Web-Based segment accounted for the largest share in 2019, while cloud-based offerings are expected to register the fastest growth rate over the forecast period. Cloud-based solutions provide higher flexibility, are easy to scale up depending on the patient base, and are comparatively more affordable than other modes of delivery. These factors are largely responsible for rapid segment growth through 2027. There has also been a rise in the adoption of electronic health records by healthcare providers to improve accessibility, security, and storage capabilities. Cloud-based offerings also result in massive cost savings.

Chronic Care Management Software Market, By End User

• Healthcare Providers
• Healthcare Payers
• Others

Based on End User, The market is bifurcated into Healthcare Providers, Healthcare Payers, and Others. Healthcare providers dominated the market owing to increasing demand for patient-centric care, improved quality of healthcare, growing patient base, and rising increasing need for faster services. Healthcare payers rely on statistical models and clinical models. Big data analysis helps them identify members with certain chronic conditions and formulate the most relevant care management programs for patients. It also helps them increase the efficiency of healthcare management programs.

Chronic Care Management Software Market, By Geography

• North America
• Europe
• Asia Pacific
• Rest of the World

Based on Geography, The Global Chronic Care Management Software Market is classified into North America, Europe, Asia Pacific, and Rest of the world. North America is expected to account for a prominent share of the market, attributed to the increase in demand for cost-effective disease management among patients and the rise in the prevalence of chronic diseases such as heart diseases and asthma in the U.S. and Canada.

• Europe was also a significant market for chronic care management solutions due to a surge in government initiatives and awareness programs for the adoption of digital health care products. The Chronic Care Management Software Market in the Asia Pacific is expected to expand at a higher CAGR during the forecast period. This is attributed to rise in health care expenditure and an increase in the geriatric population, as the geriatric population is more prone to chronic diseases due to low immunity and decreased healing power.

Key Players

The "Global Chronic Care Management Software Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are EXL Service Holdings Inc, Casenet LLC, ZeOmega Inc, Cognizant Technology Solutions, Medecision Inc, Cerner Corporation, Allscripts Healthcare Solutions Inc, Epic Systems Corporation, Vivify Health Inc, IBM. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Key Developments

• In April 2020, For COVID-19 patients treated in Manhattan's Javits Center, Epic Systems Corporation worked with New York Hospitals. Staff from Epic and NYC Health + Hospitals assisted with technology setup, remote training, and technical support.
• In August 2020, Jiva Interoperability solutions for population health management was launched by ZeOmega. It is a set of services and connectivity tools designed to help organisations comply with the CMS and OMS interoperability and patient access final rule's requirements for provider directory, patient access, and payer-to-payer data exchange.