Global Mobile Workforce Management Market Size By Component, By Deployment Type, By End User (Banking, Financial Services and Insurance, Telecom, Government, Consumer Goods and Retail), By Geographic Scope And Forecast

Mobile Workforce Management Market Size And Forecast

Mobile Workforce Management Market size was valued at USD 5.7 Billion in 2024 and is projected to reach USD 15.32 Billion by 2032, growing at a CAGR of 13.16% from 2026 to 2032.

Falling prices of smartphones and tablets, the expansion of the BYOD (Bring Your Device) trend within the workplace, latest innovations in computing and mobile broadband technology are the key drivers for the expansion of the Mobile Workforce Management Market. The Global Mobile Workforce Management Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Global Mobile Workforce Management Market Definition

Mobile Workforce Management refers to software and related services used for managing the workers working outside the corporate premises. Mobile Workforce Management emphasizes mobile workers and their usage and selection of hardware, services, and software by industry, company size, and liability. Mobile Workforce Management helps in distributing the workforce efficiently across various departments during a corporation. The core function of Mobile Workforce Management includes time and attendance management, labor planning, tasking and staffing, payroll management, and performance reporting.

Mobile Workforce Management uses location technology mainly GPS on mobile handheld devices such as smartphones, feature phones, tablets, and rugged devices. By deploying a Mobile Workforce Management solution a corporation can boost its performance and future proof of the investment. Mobile workflow management solutions in a corporation specialize in work schedules, field force automation, and fleet management, which helps to tackle various objectives including reducing expenditures, improving asset tracking, and streamlining workflows, among others.

Global Mobile Workforce Management Market Overview

With the growing popularity of enterprise mobile as-a-service in organizations, the vendors are focusing to develop solutions with advanced security features. These solutions enable secure access to business processes across devices and enhance the functionalities for managing mobile workflows. Thus, the increasing demand for enterprise mobile as a service is driving the growth of the Mobile Workforce Management Market globally. New application development in workflow solution space including the increasing got to improve productivity within organizations is one of the factors that are stimulating the expansion of the 23405.

However, the shortage of appropriate technical expertise is one of the factors that's anticipated to inhibit the expansion of the Mobile Workforce Management Market over the forecast period globally. The leading market vendors are expected to develop mobile self-service applications over the subsequent few years which are expected to spice up the appliance of workforce management solutions. For instance, a smartphone-based mobile application could give employees direct access to HR data and help in login in and out remotely. Similar areas of application are anticipated to emerge as an opportunity for leading players within the Mobile Workforce Management Market.

Global Mobile Workforce Management Market: Segmentation Analysis

The Global Mobile Workforce Management Market is segmented based on Component, Deployment Type, End User, And Geography.

Mobile Workforce Management Market, By Component

• Solutions
• Services

Based on Component, the market is bifurcated into Solutions and Services. Workforce management solutions are rapidly changing due to the transformation of traditional solutions into IT and technological solutions. The Mobile Workforce Management Market provides various solutions to simplify the work of the workers in organizations and supply them with time to specialize in more significant business aspects. The solutions provided by the market help in not only simplifying the working of the workers but also in better streamlining of the workforce. Workforce management solutions include time and attendance, leave and absence management, workforce scheduling, workforce analytics, et al. including fatigue management and task management, which help in maintaining various Human Resources (HR) activities and data analyzing for core business processes.

Mobile Workforce Management Market, By Deployment Type

• On-Premises
• Cloud

Based on Deployment Type, the market is bifurcated into On-Premises and Cloud. On-premise solutions are characterized as solutions offered within the office premises which comes at an outsized cost upfront. In this segment, the cloud is leading by having the Internet of Things (IoT) as an advantage. Cloud-based solutions have the potential to regulate the prices related to supporting and managing your mobile workforce. They have simple deployments and may be operational very quickly. They integrate into the prevailing infrastructure and offer secure mobile control without the installation and management of on-premise hardware. Based on these advantages, many organizations are adapting to cloud-based workforce management.

Mobile Workforce Management Market, By End User

• Banking, Financial Services and Insurance (BFSI)
• Telecom
• Government
• Consumer Goods and Retail
• Others

Based on End User, the market is bifurcated into Banking, Financial Services and Insurance (BFSI), Telecom, Government, Consumer Goods and Retail, and Others. The consumer goods and retail vertical must gain more visibility and control over a diversified and mixed workforce consisting of in-store employees, drivers, and field service providers, both internally and externally. The vertical is evolving and expected to grow rapidly in terms of technological changes, customer needs, and employment. With such complexities, the retail sector needs to focus on employee training, time and attendance, labor analytics, forecasting, and scheduling optimization. Workforce management solutions help solve these complexities by the right utilization of resources through the facility of massive data and provides mobile solutions for budgeting, forecasting, and managing employee tasks.

Mobile Workforce Management Market, By Geography

• North America
• Europe
• Asia Pacific
• Rest of the world
• On the basis of Geography, the Global Mobile Workforce Management Market is classified into North America, Europe, Asia Pacific, and the Rest of the world. North America is predicted to carry the most important market size within the global Mobile Workforce Management Market, while Asia Pacific (APAC) is probably going to grow at the very best CAGR during the forecast period. North America is predicted to be the leading region in terms of adopting workforce management solutions and services. The US and Canada are expected to be the main contributors to the North American market.
• Enterprises within the region are the foremost progressive in terms of the adoption of artificial intelligence (AI), Machine Learning (ML), and cloud adoption, thereby boosting the expansion of the market. Moreover, the presence of major workforce management vendors within the region drives the market growth. The Asia Pacific (APAC) region is predicted to be the fastest-growing region within the market, owing to the growing need for intelligent workforce management solutions.

Key Players

The "Global Mobile Workforce Management Market" study report will provide a valuable insight with an emphasis on the global market, including some of the major players such as SAP SE (Germany), Verizon Wireless (U.S.), ServiceMax (U.S.), Actsoft Inc. (U.S), MobiWork LLC (U.S.), FeedHenry (Red Hat Inc.) (U.S.), Pegasystems Inc. (U.S.), ServicePower, Inc. (U.K), Sprint Corporation (U.S.), ProntoForms Corporations (Canada), and TeleCommunications System Inc. (U.S.).

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Key Developments

• Mergers and Acquisitions
• Ultimate Software will merge with Kronos in April 2020. The acquisition seeks to create one of the leading providers of cloud workforce management to meet the demands of businesses across industries. The new corporation will be based in Lowell, Massachusetts, and Weston, Florida, with offices around the world.
• Product Launches and Product Expansions
• Workforce Dimensions, the company's cloud suite, will enhance operational execution for retail, hospitality, and food services in January 2019. Artificial Intelligence for Managers and Employees (AIMEE), an AI engine, will increase labor volume forecasting in the workforce dimension. ML will provide much more reliability and predictability in scheduling. Embedded predictive analytics and proactive compliance capabilities will improve strategic problem resolution even more.
• Verint announced the release of a new Workforce Management solution in November 2019. The new Workforce Management system is a revamped, modern, and user-friendly solution. It provides flexible scheduling, saves time and effort, improves user skills and linguistic abilities, time zone changes, employment requirements, and Service Level Agreements (SLAs).