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Overview

This programme provides telecoms operators, vendors and regulators with data and strategic insights on the implications of operators’ adoption of AI technologies (including GenAI and agentic AI). We look at use cases, implementation strategies, best practices and the impact on operators’ AI and data platforms vendor ecosystem. We deliver these insights through our strategic reports, forecasts, trackers and case studies that provide an in-depth view of operators’ progress towards adopting AI technologies.

Topics for 2026

• Agentic AI in telecoms networks
• AI governance
• Hybrid data cloud platforms

Typical client enquiries

• Has Analysys Mason done some work in the area of responsible AI, particularly focusing on the tools landscape for AI governance automation?
• Can you share any information that you have on the impact of AI on telecoms networks?
• What are the prerequisites and key enablers for successful customer-support automation and AI implementation?
• Can you discuss market trends, key use cases and emerging vendors in the GenAI-for-services landscape?
• Do you have any information related to the total addressable market for agentic AI in the telecoms industry?