Clootrack Real Time Customer Experience Analytics Platform

Understand the WHY behind Customer Experience

Clootrack is the fastest AI Superagent for Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It also helps to uncover hidden reasons behind customer experience.

Know the unknowns and drive RoI

• 18% Drop in e-commerce returns in a quarter
• 35% Decrease in churn in 4 months
• 18% Improved NPS/ CSAT scores in a quarter
• 12% Reduction in contact center call volume
• 300+ Hours saved per strategic workshop
• 188 Hours saved per due diligence
• 528 Hours saved in person hours
• 3X Faster new product development

What makes us unique ?

• Insights across 100% data
  • Consolidate data from online and first-party sources with 1,000+ connectors

• Patented unsupervised analysis
  • Unbiased thematic analysis from unstructured data that reveals the unknowns

• Multi-level drill down reporting
  • Get to the WHY with flexible, in-depth reporting

• Highly customizable
  • Tailor data sources, analysis workflows, and reports for actionable insights

• Fully managed service
  • Zero-resource deployment. Go live and configure changes faster than ever with our Data Analysts

• GenAI assisted
  • Provide lightning-fast answers to stakeholder questions

Solutions

• The fastest CX competitive analysis from the widest set of relevant data sources
• Investment analysis for private equity and fundamental hedge funds in consumer and SaaS
• Consumer insights analysis that helps you answer stakeholders faster, drive impact
• Analyze call drivers and assess agent performance on 100% of your calls
• Boost pitch conversions by 65% and save 300+ hours for consumer brand workshops
• Voice of Customer Analytics that drive real impact