PUBLISHER: Allied Market Research | PRODUCT CODE: 1140193
PUBLISHER: Allied Market Research | PRODUCT CODE: 1140193
Cloud operations support system and business support system (OSS BSS) is combination of the network operations and business operations segments into one integrated platform and provides necessary agility to create innovative, personalized customer experience. In addition, communication service providers (CSPs) support a broad range of services and functions with OSS BSS by making use of availability and efficiency of a cloud-based system. Moreover, cloud OSS and BSS have essential software building blocks for the telecom industry, and represent some logical entities such as management system for telecom and networks. Furthermore, cloud OSS and BSS comprises multiple functional blocks that includes CRM, billing, order management, network operations, provisioning, account system, service management system, and customer service system
Increase in cloud adoption across several industry verticals and increase in 5G adoption to surge the demand for cloud OSS BSS drive the growth of the global cloud OSS BSS market. Moreover, rise in demand for convergent billing systems is boosting the market growth. However, lack of technical proficiency for implementing cloud-native OSS BSS solutions restricts the growth of the market. On the contrary, inclination toward cloud technology and adoption of cloud technologies transforming the telecom industry are expected to offer remunerative opportunities for expansion of the market during the forecast period.
The global cloud OSS BSS market is segmented into component, enterprise size, cloud type, industry vertical, and region. On the basis of component, the market is bifurcated into solutions and service. By enterprise size, it is classified into large enterprises and SMEs. Depending on cloud type, it is categorized into public cloud, hybrid cloud, and private cloud. As per industry vertical, it is segregated into IT & telecom, BFSI, media & entertainment, retail & e-commerce, and others. Region wise, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The key players that operate in the cloud OSS BSS market are Amdocs Limited, Telefonaktiebolaget LM Ericsson, Huawei Technologies Co., Ltd., Hewlett Packard Enterprise Company, IBM Corporation, Netcracker, Nokia Corporation, Optiva Inc., Oracle Corporation, and ZTE Corporation. These players have adopted various strategies to increase their market penetration and strengthen their position in the industry
Key Benefits For Stakeholders
Key Market Segments
By Component
By Enterprise Size
By Cloud Type
By Industry Vertical
By Region