PUBLISHER: IMARC | PRODUCT CODE: 1451576
PUBLISHER: IMARC | PRODUCT CODE: 1451576
The global OSS & BSS market size reached US$ 59.9 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 142.9 Billion by 2032, exhibiting a growth rate (CAGR) of 9.8% during 2024-2032.
An operation support system (OSS) is a software used to manage the operating system or communication networks. It handles network planning and maintains network inventories, such as computers, routers, and servers that are connected to a network. On the other hand, a business support system (BSS) supports and automates core business activities and management functions, such as product, customer, revenue, and order. It also provides information about customer relationships, payment orders, and new sign-ups. Due to the distinct and functional features offered by OSS and BSS, several organizations nowadays are focusing on incorporating both the tools to manage different areas of businesses efficiently.
With significant improvements in telecom infrastructure and increasing data consumption, telecom operators and providers are currently relying on OSS and BSS platforms to support business functions, including marketing, product offerings, sales, contracting, and delivery of services. This is further supported by the rising need for efficient portfolio and telecom site management software and the focus on personalization, seamless service usage, and diversity across communication industries and platforms. Apart from this, the rising usage of industrial automation and business intelligence (BI), artificial intelligence (AI), and machine learning (ML) technologies for building efficient digitized business processes are influencing the demand for 5G applications and services worldwide. This, in turn, is strengthening the market growth of the OSS and BSS platform that enables telecom operators to tackle the evolving needs of the end consumers. Besides this, the growing demand for streamlining billing systems, enhancing customer experiences, and improving business agility is anticipated to promote the sales of cloud OSS and BSS tools across the world.
IMARC Group provides an analysis of the key trends in each sub-segment of the global OSS & BSS market report, along with forecasts at the global, regional and country level from 2024-2032. Our report has categorized the market based on component, OSS & BSS solution type, deployment mode, organization size and industry vertical.
Solution
Services
Network Planning and Design
Service Delivery
Service Fulfillment
Service Assurance
Billing and Revenue Management
Network Performance Management
Customer and Product Management
Others
On-premises
Cloud-based
Small and Medium-sized Enterprises
Large Enterprises
IT and Telecom
BFSI
Media and Entertainment
Retail and E-Commerce
Others
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The competitive landscape of the industry has also been examined along with the profiles of the key players being Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Development LP, Huawei Technologies Co. Ltd., Infosys Limited, Netcracker Technology Corporation (NEC Corporation), Nokia Corporation, Oracle Corporation, Suntech S.A. and Telefonaktiebolaget LM Ericsson.