Patient Relationship Management Software Market, By Software Type, By Functionality, By Usage Mode, By Application, By End User, By Country, and By Region - Global Industry Analysis, Market Size, Market Share & Forecast from 2025-2032

Description

REPORT HIGHLIGHT

Patient Relationship Management Software Market size was valued at US$ 26,790.32 Million in 2024, expanding at a CAGR of 7.52% from 2025 to 2032.

Patient relationship management (PRM) software market is a market of software used to make healthcare providers able to manage their relationships with patients and improve them more effectively. Such systems combine features like appointment scheduling, communicating with patients, as well as billing, follow-ups, and care coordination as a means of making the administrative workflow more efficient and enhance patient engagement. PRM software can help healthcare organizations to improve patient satisfaction, retention, and overall patient outcomes by encouraging improved communication and personalization to the care. This makes PRM software an important component in addressing the needs of contemporary, patient-centered care delivery.

Patient Relationship Management Software Market- Market Dynamics

Growing demand for patient-centered care to drive PRM software adoption

There has been a paradigm shift in the healthcare sector in which the provider-centric approach of care has shifted to patient-centric approach care wherein the emphasis is on enhancing overall patient experience, engagement and outcomes. The key features of patient-centered care focus on personalized care, open communication, and upon integrated services, and are close to the abilities provided by patient relationship management (PRM) software.

The promotion of patient experience is among the main tenets of universal health coverage identified by The World Health Organization (WHO). PRM platforms facilitate this by allowing patients to receive appropriate reminders of their appointment, personalized care plans, request feedback, and communicate directly with the provider. It is not only that these tools can improve patient satisfaction, but also they can minimize the number of no-shows and compliance with the treatment regime.

The increase in consumer demands of digital convenience in healthcare further intensifies this movement. As per the industry insights, 8 out of 10 patients would want providers who provide digital solutions like appointment booking, electronic mediated communications, display of medical records. Also, a study conducted at the Agency for Healthcare Research and Quality (AHRQ) suggests that patient-centered care may result in both improved clinical and patient loyalty, as well as cost reductions in healthcare delivery. The usage of PRM software will also increase exponentially as healthcare systems adopt, and rely on, value-based care initiatives, where PRM software will be part of the strategic toolkit of getting patients engaged in the healthcare process and managing the patient in the long term.

Patient Relationship Management Software Market- Key Insights

As per the analysis shared by our research analyst, the global market is estimated to grow annually at a CAGR of around 7.52 over the forecast period (2025-2032)

Based on software type segmentation, integrated software was predicted to show maximum market share in the year 2024

Based on functionality segmentation, appointment scheduling was the leading functionality in 2024

Based on usage mode segmentation, smartphone and handheld device was the leading usage mode in 2024

Based on application segmentation, disease management was the leading application in 2024

Based on end user segmentation, hospitals was the leading end user in 2024

On the basis of region, North America was the leading revenue generator in 2024

Patient Relationship Management Software Market- Segmentation Analysis:

The global patient relationship management software market is segmented on the basis of software type, functionality, usage mode, application, end user, and region.

The market is divided into two categories based on software type: standalone software, integrated software. The integrated software sector dominates the market. Integrated software has the highest market share, which is attributed to its effective capability of unifying multiple functionalities in healthcare like EHR, billing, patient engagement, and patient scheduling, with analytics using a single platform. This integration increases efficiency of the workflow, minimizes data silos, and provides a better experience to the patient with a spin off.

For instance,

By using Epic's integrated software, Cleveland Clinic has been able to reduce patient no-show rates by 30%, improve care coordination across departments, and offer a seamless digital experience for patients from booking appointments to accessing test results and communicating with doctors.

The frequency of healthcare providers using integrated solutions is currently high as they give the ability of central access to the patient information, allow activity coordination as well as the implementation of compliance with the healthcare regulations. Consequently, there is still an increased pace in the adoption of integrated PRM software, and this has been particularly high among large hospitals and comprising multi-specialty clinics that seek a single and patient-centric care strategy.

The market is divided into five categories based on functionality: appointment scheduling, patient communication, billing and payment processing, patient feedback and reviews, analytics and reporting. The Appointment Scheduling dominates the market in the forecast period. This hegemony is motivated by the increased need of efficient, digitally-centric scheduling tools that help not to overwhelm the staff but improve the patient experience. Effective appointment scheduling will minimize the patient waiting time, no-show, and resource use by healthcare providers.

For instance,

According to a 2023 survey by Kyruus, over 65% of patients prefer scheduling healthcare appointments online, highlighting the importance of this functionality. With the rise of telehealth and hybrid care models, digital scheduling tools have become a crucial component of patient engagement strategies, making appointment scheduling the most widely adopted feature in PRM platforms.

Patient Relationship Management Software Market- Geographical Insights

North America dominates the patient relationship management software market, holding a largest market share in 2024.

This leadership is majorly related to extensive healthcare infrastructure in the region, presence of many healthcare alternatives as well as the high-adoption level of the new advances in the field of healthcare. Including the patient relationship management (PRM) software, the United States and Canada have led in adoption of digital health solutions in their overall healthcare. The market has also grown due to the established players in the area of healthcare IT, including Salesforce Health Cloud, Athenahealth. These institutions continually invest in technology in order to support the healthcare systems to have smooth operations, better interactions with the patients, and better clinical results.

Asia Pacific is estimated to register the highest CAGR in the patient relationship management software market during the forecast period in 2024.

Such a strong development is promoted by several factors, such as the high population growth rate, the increasement of the level of investments in healthcare infrastructure, and the growing number of middleclass citizens that want to receive high-quality healthcare services. The demand in such countries as China, India, and Japan is growing as people are becoming conscious of the importance of prevention of chronic diseases, people are living longer thus the burden of chronic diseases is increasing and more and more people need their patients managed efficiently.

The trends in governmental efforts to digitize healthcare services, including the National Digital Health Mission (NDHM) in India or the Healthy China 2030 policy in China, are driving the use and development of such platforms, such as PRM software. Moreover, there are now a lot of startups and health-tech startups delivering locally-relevant solutions to region-specific problems in the region. The addition of increased internet penetration, the use of smartphones, and favorable policy frameworks will only manage to enhance the implementation of advanced healthcare IT solutions to the extent of Asia Pacific becoming the fastest rising market in the coming years.

Patient Relationship Management Software Market- Competitive Landscape:

The market related to the patent relationship management software is very competitive which includes mainly two important players in it where the vision of these players is to achieve innovation, strategic collaborations, and upgradation of technology to address the ever-changing requirements of health care providers. Among the leaders in the industry, including GetWellNetwork, Inc., WebPT, Solutionreach, and Weave incorporated in the United States, the focus is on the development of the next generation PRM with a special focus on a personal approach to patients, efficient communication, and integrated operations. Such firms are also spending heavily in research and development and it is estimated that leading firms spend around 10-15 % of their annual revenue on research and development to stay affordable to the technological heads and keep in-sync with the trends of digital health.

A major trend shaping the competitive landscape is the increasing adoption of cloud-based PRM solutions, which offer scalability, data accessibility, and lower upfront costs. According to recent market insights, over 60% of healthcare organizations globally have shifted to cloud-based patient management platforms as of 2024, with this number expected to grow further due to enhanced security and interoperability features.

Recent Developments:

In April 2025, Bamboo Health partnered with Radial to integrate real-time, actionable care insights into PRM systems. This collaboration is expected to significantly enhance care coordination and reduce operational costs under value-based care models. By leveraging advanced analytics, this initiative strengthens PRM platforms by enabling more informed decision-making, timely interventions, and personalized patient engagement.

In January 2025, Docfyn launched its AI-Driven Marketing Suite, offering comprehensive CRM capabilities including SEO optimization, hospital website development, chatbots, and workflow automation. These tools enhance the digital front door of healthcare providers, making patient acquisition, communication, and retention more efficient. The suite positions Docfyn as a key player in the PRM market by aligning marketing automation with patient relationship strategies.

In March 2025, Veeva Systems introduced CRM Pulse, a cutting-edge solution designed to deliver global healthcare engagement metrics. This tool helps providers and life sciences companies better understand patient interaction patterns across regions, improving the targeting and effectiveness of PRM initiatives. With data-driven insights, organizations can refine patient outreach and optimize engagement strategies.

In May 2025, the Maharashtra Public Health Department announced a 10-year partnership with SUMEET SSG BVG Maharashtra EMS to implement the Maharashtra Emergency Medical Services (MEMS) 108 Ambulance Program. While not directly a PRM software, this public private initiative supports the broader ecosystem by integrating emergency response services into digital healthcare platforms, promoting better patient tracking, faster response times, and improved continuity of care key components that PRM systems aim to manage effectively.

SCOPE OF THE REPORT

The scope of this report covers the market by its major segments, which include as follows:

GLOBAL PATIENT RELATIONSHIP MANAGEMENT SOFTWARE MARKET KEY PLAYERS- DETAILED COMPETITIVE INSIGHTS

Accenture Health Experience Platform
Allscripts Healthcare Solutions
Athenahealth
Cerner Corporation
Get Real Health
GetWellNetwork, Inc.
Lighthouse 360
NextGen Healthcare
Oneview Healthcare
patientNOW
Practice Fusion
PracticeSuite
RevenueWell
Salesforce Health Cloud
Solutionreach
Teladoc Health
Weave
WebPT
Others

GLOBAL PATIENT RELATIONSHIP MANAGEMENT SOFTWARE MARKET, BY SOFTWARE TYPE- MARKET ANALYSIS, 2019 - 2032

Standalone Software
Integrated Software

GLOBAL PATIENT RELATIONSHIP MANAGEMENT SOFTWARE MARKET, BY FUNCTIONALITY- MARKET ANALYSIS, 2019 - 2032

Appointment Scheduling
Patient Communication
Billing and Payment Processing
Patient Feedback and Reviews
Analytics and Reporting

GLOBAL PATIENT RELATIONSHIP MANAGEMENT SOFTWARE MARKET, BY USAGE MODE- MARKET ANALYSIS, 2019 - 2032

PC and Laptop
Smartphone and Handheld Device

GLOBAL PATIENT RELATIONSHIP MANAGEMENT SOFTWARE MARKET, BY APPLICATION- MARKET ANALYSIS, 2019 - 2032

Patient Education
Disease Management
Medical Payment
Others

GLOBAL PATIENT RELATIONSHIP MANAGEMENT SOFTWARE MARKET, BY END USER- MARKET ANALYSIS, 2019 - 2032

Hospitals
Clinics
Ambulatory Surgical Centers
Others

GLOBAL PATIENT RELATIONSHIP MANAGEMENT SOFTWARE MARKET, BY REGION- MARKET ANALYSIS, 2019 - 2032

North America
U.S.
Canada
Europe
Germany
UK
France
Italy
Spain
The Netherlands
Sweden
Russia
Poland
Rest of Europe
Asia Pacific
China
India
Japan
South Korea
Australia
Indonesia
Thailand
Philippines
Rest of APAC
Latin America
Brazil
Mexico
Argentina
Colombia
Rest of LATAM
The Middle East and Africa
Saudi Arabia
UAE
Israel
Turkey
Algeria
Egypt
Rest of MEA

Product Code: ANV5453

1. Patient Relationship Management Software Market Overview

1.1. Study Scope
1.2. Market Estimation Years

2. Executive Summary

2.1. Market Snippet
- 2.1.1. Patient Relationship Management Software Market Snippet by Software Type
- 2.1.2. Patient Relationship Management Software Market Snippet by Functionality
- 2.1.3. Patient Relationship Management Software Market Snippet by Usage Mode
- 2.1.4. Patient Relationship Management Software Market Snippet by Application
- 2.1.5. Patient Relationship Management Software Market Snippet by End User
- 2.1.6. Patient Relationship Management Software Market Snippet by Country
- 2.1.7. Patient Relationship Management Software Market Snippet by Region
2.2. Competitive Insights

3. Patient Relationship Management Software Key Market Trends

3.1. Patient Relationship Management Software Market Drivers
- 3.1.1. Impact Analysis of Market Drivers
3.2. Patient Relationship Management Software Market Restraints
- 3.2.1. Impact Analysis of Market Restraints
3.3. Patient Relationship Management Software Market Opportunities
3.4. Patient Relationship Management Software Market Future Trends

4. Patient Relationship Management Software Industry Study

4.1. PESTEL Analysis
4.2. Porter's Five Forces Analysis
4.3. Growth Prospect Mapping
4.4. Regulatory Framework Analysis

5. Patient Relationship Management Software Market: Impact of Escalating Geopolitical Tensions

5.1. Impact of COVID-19 Pandemic
5.2. Impact of Russia-Ukraine War
5.3. Impact of Middle East Conflicts

6. Patient Relationship Management Software Market Landscape

6.1. Patient Relationship Management Software Market Share Analysis, 2024
6.2. Breakdown Data, by Key Manufacturer
- 6.2.1. Established Players' Analysis
- 6.2.2. Emerging Players' Analysis

7. Patient Relationship Management Software Market - By Software Type

7.1. Overview
- 7.1.1. Segment Share Analysis, By Software Type, 2024 & 2032 (%)
- 7.1.2. Standalone Software
- 7.1.3. Integrated Software

8. Patient Relationship Management Software Market - By Functionality

8.1. Overview
- 8.1.1. Segment Share Analysis, By Functionality, 2024 & 2032 (%)
- 8.1.2. Appointment Scheduling
- 8.1.3. Patient Communication
- 8.1.4. Billing and Payment Processing
- 8.1.5. Patient Feedback and Reviews
- 8.1.6. Analytics and Reporting

9. Patient Relationship Management Software Market - By Usage Mode

9.1. Overview
- 9.1.1. Segment Share Analysis, By Usage Mode, 2024 & 2032 (%)
- 9.1.2. PC and Laptop
- 9.1.3. Smartphone and Handheld Device

10. Patient Relationship Management Software Market - By Application

10.1. Overview
- 10.1.1. Segment Share Analysis, By Functionality, 2024 & 2032 (%)
- 10.1.2. Patient Education
- 10.1.3. Disease Management
- 10.1.4. Medical Payment
- 10.1.5. Others

11. Patient Relationship Management Software Market - By End User

11.1. Overview
- 11.1.1. Segment Share Analysis, By End User, 2024 & 2032 (%)
- 11.1.2. Hospitals
- 11.1.3. Clinics
- 11.1.4. Ambulatory Surgical Centers
- 11.1.5. Others

12. Patient Relationship Management Software Market- By Geography

12.1. Introduction
- 12.1.1. Segment Share Analysis, By Geography, 2024 & 2032 (%)
12.2. North America
- 12.2.1. Overview
- 12.2.2. Patient Relationship Management Software Key Manufacturers in North America
- 12.2.3. North America Market Size and Forecast, By Country, 2019 - 2032 (US$ Million)
- 12.2.4. North America Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
- 12.2.5. North America Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
- 12.2.6. North America Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
- 12.2.7. North America Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
- 12.2.8. North America Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.2.9. U.S.
  - 12.2.9.1. Overview
  - 12.2.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.2.9.3. U.S. Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.2.9.4. U.S. Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.2.9.5. U.S. Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.2.9.6. U.S. Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.2.9.7. U.S. Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.2.10. Canada
  - 12.2.10.1. Overview
  - 12.2.10.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.2.10.3. Canada Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.2.10.4. Canada Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.2.10.5. Canada Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.2.10.6. Canada Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.2.10.7. Canada Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
12.3. Europe
- 12.3.1. Overview
- 12.3.2. Patient Relationship Management Software Key Manufacturers in Europe
- 12.3.3. Europe Market Size and Forecast, By Country, 2019 - 2032 (US$ Million)
- 12.3.4. Europe Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
- 12.3.5. Europe Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
- 12.3.6. Europe Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
- 12.3.7. Europe Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
- 12.3.8. Europe Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.3.9. Germany
  - 12.3.9.1. Overview
  - 12.3.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.3.9.3. Germany Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.3.9.4. Germany Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.3.9.5. Germany Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.3.9.6. Germany Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.3.9.7. Germany Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.3.10. UK
  - 12.3.10.1. Overview
  - 12.3.10.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.3.10.3. UK Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.3.10.4. UK Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.3.10.5. UK Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.3.10.6. UK Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.3.10.7. UK Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.3.11. France
  - 12.3.11.1. Overview
  - 12.3.11.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.3.11.3. France Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.3.11.4. France Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.3.11.5. France Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.3.11.6. France Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.3.11.7. France Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.3.12. Italy
  - 12.3.12.1. Overview
  - 12.3.12.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.3.12.3. Italy Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.3.12.4. Italy Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.3.12.5. Italy Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.3.12.6. Italy Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.3.12.7. Italy Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.3.13. Spain
  - 12.3.13.1. Overview
  - 12.3.13.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.3.13.3. Spain Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.3.13.4. Spain Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.3.13.5. Spain Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.3.13.6. Spain Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.3.13.7. Spain Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.3.14. The Netherlands
  - 12.3.14.1. Overview
  - 12.3.14.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.3.14.3. The Netherlands Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.3.14.4. The Netherlands Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.3.14.5. The Netherlands Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.3.14.6. The Netherlands Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.3.14.7. The Netherlands Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.3.15. Sweden
  - 12.3.15.1. Overview
  - 12.3.15.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.3.15.3. Sweden Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.3.15.4. Sweden Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.3.15.5. Sweden Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.3.15.6. Sweden Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.3.15.7. Sweden Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.3.16. Russia
  - 12.3.16.1. Overview
  - 12.3.16.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.3.16.3. Russia Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.3.16.4. Russia Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.3.16.5. Russia Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.3.16.6. Russia Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.3.16.7. Russia Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.3.17. Poland
  - 12.3.17.1. Overview
  - 12.3.17.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.3.17.3. Poland Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.3.17.4. Poland Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.3.17.5. Poland Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.3.17.6. Poland Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.3.17.7. Poland Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.3.18. Rest of Europe
  - 12.3.18.1. Overview
  - 12.3.18.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.3.18.3. Rest of the Europe Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.3.18.4. Rest of the Europe Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.3.18.5. Rest of the Europe Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.3.18.6. Rest of the Europe Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.3.18.7. Rest of the Europe Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
12.4. Asia Pacific (APAC)
- 12.4.1. Overview
- 12.4.2. Patient Relationship Management Software Key Manufacturers in Asia Pacific
- 12.4.3. APAC Market Size and Forecast, By Country, 2019 - 2032 (US$ Million)
- 12.4.4. APAC Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
- 12.4.5. APAC Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
- 12.4.6. APAC Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
- 12.4.7. APAC Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
- 12.4.8. APAC Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.4.9. China
  - 12.4.9.1. Overview
  - 12.4.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.4.9.3. China Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.4.9.4. China Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.4.9.5. China Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.4.9.6. China Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.4.9.7. China Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.4.10. India
  - 12.4.10.1. Overview
  - 12.4.10.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.4.10.3. India Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.4.10.4. India Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.4.10.5. India Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.4.10.6. India Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.4.10.7. India Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.4.11. Japan
  - 12.4.11.1. Overview
  - 12.4.11.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.4.11.3. Japan Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.4.11.4. Japan Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.4.11.5. Japan Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.4.11.6. Japan Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.4.11.7. Japan Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.4.12. South Korea
  - 12.4.12.1. Overview
  - 12.4.12.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.4.12.3. South Korea Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.4.12.4. South Korea Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.4.12.5. South Korea Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.4.12.6. South Korea Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.4.12.7. South Korea Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.4.13. Australia
  - 12.4.13.1. Overview
  - 12.4.13.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.4.13.3. Australia Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.4.13.4. Australia Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.4.13.5. Australia Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.4.13.6. Australia Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.4.13.7. Australia Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.4.14. Indonesia
  - 12.4.14.1. Overview
  - 12.4.14.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.4.14.3. Indonesia Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.4.14.4. Indonesia Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.4.14.5. Indonesia Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.4.14.6. Indonesia Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.4.14.7. Indonesia Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.4.15. Thailand
  - 12.4.15.1. Overview
  - 12.4.15.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.4.15.3. Thailand Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.4.15.4. Thailand Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.4.15.5. Thailand Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.4.15.6. Thailand Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.4.15.7. Thailand Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.4.16. Philippines
  - 12.4.16.1. Overview
  - 12.4.16.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.4.16.3. Philippines Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.4.16.4. Philippines Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.4.16.5. Philippines Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.4.16.6. Philippines Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.4.16.7. Philippines Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.4.17. Rest of APAC
  - 12.4.17.1. Overview
  - 12.4.17.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.4.17.3. Rest of APAC Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.4.17.4. Rest of APAC Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.4.17.5. Rest of APAC Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.4.17.6. Rest of APAC Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.4.17.7. Rest of APAC Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
12.5. Latin America (LATAM)
- 12.5.1. Overview
- 12.5.2. Patient Relationship Management Software Key Manufacturers in Latin America
- 12.5.3. LATAM Market Size and Forecast, By Country, 2019 - 2032 (US$ Million)
- 12.5.4. LATAM Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
- 12.5.5. LATAM Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
- 12.5.6. LATAM Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
- 12.5.7. LATAM Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
- 12.5.8. LATAM Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.5.9. Brazil
  - 12.5.9.1. Overview
  - 12.5.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.5.9.3. Brazil Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.5.9.4. Brazil Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.5.9.5. Brazil Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.5.9.6. Brazil Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.5.9.7. Brazil Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.5.10. Mexico
  - 12.5.10.1. Overview
  - 12.5.10.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.5.10.3. Mexico Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.5.10.4. Mexico Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.5.10.5. Mexico Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.5.10.6. Mexico Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.5.10.7. Mexico Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.5.11. Argentina
  - 12.5.11.1. Overview
  - 12.5.11.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.5.11.3. Argentina Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.5.11.4. Argentina Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.5.11.5. Argentina Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.5.11.6. Argentina Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.5.11.7. Argentina Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.5.12. Colombia
  - 12.5.12.1. Overview
  - 12.5.12.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.5.12.3. Colombia Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.5.12.4. Colombia Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.5.12.5. Colombia Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.5.12.6. Colombia Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.5.12.7. Colombia Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.5.13. Rest of LATAM
  - 12.5.13.1. Overview
  - 12.5.13.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.5.13.3. Rest of LATAM Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.5.13.4. Rest of LATAM Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.5.13.5. Rest of LATAM Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.5.13.6. Rest of LATAM Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.5.13.7. Rest of LATAM Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
12.6. Middle East and Africa
- 12.6.1. Overview
- 12.6.2. Patient Relationship Management Software Key Manufacturers in Middle East and Africa
- 12.6.3. Middle East and Africa Market Size and Forecast, By Country, 2019 - 2032 (US$ Million)
- 12.6.4. Middle East and Africa Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
- 12.6.5. Middle East and Africa Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
- 12.6.6. Middle East and Africa Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
- 12.6.7. Middle East and Africa Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
- 12.6.8. Middle East and Africa Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.6.9. Saudi Arabia
  - 12.6.9.1. Overview
  - 12.6.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.6.9.3. Saudi Arabia Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.6.9.4. Saudi Arabia Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.6.9.5. Saudi Arabia Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.6.9.6. Saudi Arabia Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.6.9.7. Saudi Arabia Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.6.10. United Arab Emirates
  - 12.6.10.1. Overview
  - 12.6.10.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.6.10.3. United Arab Emirates Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.6.10.4. United Arab Emirates Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.6.10.5. United Arab Emirates Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.6.10.6. United Arab Emirates Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.6.10.7. United Arab Emirates Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.6.11. Israel
  - 12.6.11.1. Overview
  - 12.6.11.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.6.11.3. Israel Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.6.11.4. Israel Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.6.11.5. Israel Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.6.11.6. Israel Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.6.11.7. Israel Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.6.12. Turkey
  - 12.6.12.1. Overview
  - 12.6.12.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.6.12.3. Turkey Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.6.12.4. Turkey Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.6.12.5. Turkey Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.6.12.6. Turkey Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.6.12.7. Turkey Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.6.13. Algeria
  - 12.6.13.1. Overview
  - 12.6.13.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.6.13.3. Algeria Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.6.13.4. Algeria Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.6.13.5. Algeria Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.6.13.6. Algeria Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.6.13.7. Algeria Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.6.14. Egypt
  - 12.6.14.1. Overview
  - 12.6.14.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.6.14.3. Egypt Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.6.14.4. Egypt Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.6.14.5. Egypt Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.6.14.6. Egypt Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.6.14.7. Egypt Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)
- 12.6.15. Rest of MEA
  - 12.6.15.1. Overview
  - 12.6.15.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2019 - 2032, (US$ Million)
  - 12.6.15.3. Rest of MEA Market Size and Forecast, By Software Type, 2019 - 2032 (US$ Million)
  - 12.6.15.4. Rest of MEA Market Size and Forecast, By Functionality, 2019 - 2032 (US$ Million)
  - 12.6.15.5. Rest of MEA Market Size and Forecast, By Usage Mode, 2019 - 2032 (US$ Million)
  - 12.6.15.6. Rest of MEA Market Size and Forecast, By Application, 2019 - 2032 (US$ Million)
  - 12.6.15.7. Rest of MEA Market Size and Forecast, By End User, 2019 - 2032 (US$ Million)

13. Key Vendor Analysis- Patient Relationship Management Software Industry

13.1. Competitive Benchmarking
- 13.1.1. Competitive Dashboard
- 13.1.2. Competitive Positioning
13.2. Company Profiles
- 13.2.1. Accenture Health Experience Platform
- 13.2.2. Allscripts Healthcare Solutions
- 13.2.3. Athenahealth
- 13.2.4. Cerner Corporation
- 13.2.5. Get Real Health
- 13.2.6. GetWellNetwork, Inc.
- 13.2.7. Lighthouse 360
- 13.2.8. NextGen Healthcare
- 13.2.9. Oneview Healthcare
- 13.2.10. patientNOW
- 13.2.11. Practice Fusion
- 13.2.12. PracticeSuite
- 13.2.13. RevenueWell
- 13.2.14. Salesforce Health Cloud
- 13.2.15. Solutionreach
- 13.2.16. Teladoc Health
- 13.2.17. Weave
- 13.2.18. WebPT
- 13.2.19. Others

14. 360 Degree Analyst View

15. Appendix

15.1. Research Methodology
15.2. References
15.3. Abbreviations
15.4. Disclaimer
15.5. Contact Us