Connected Vending Machines - 7th Edition

Table of Contents

Table of Contents

List of Figures

Executive Summary

1 Introduction

• 1.1 Overview of the vending machine industry
• 1.2 Vending industry players
  • 1.2.1 Vending technology providers
  • 1.2.2 Vending machine manufacturers
  • 1.2.3 Product suppliers
  • 1.2.4 Vending operators

2 Vending Telemetry and Cashless Payments

• 2.1 Vending telemetry and software
  • 2.1.1 Remote monitoring of vending machines
  • 2.1.2 Vending management systems
• 2.2 Payment systems
  • 2.2.1 Coin mechanisms and bill validators
  • 2.2.2 Cashless payments
  • 2.2.3 Mobile phone payments and NFC
  • 2.2.4 Biometric payments

3 Company Profiles and Strategies

• 3.1 Vending telemetry and cashless payment solution providers
  • 3.1.1 Boost inc
  • 3.1.2 Cantaloupe
  • 3.1.3 Caslab
  • 3.1.4 CCV (Fiserv)
  • 3.1.5 CircumTec
  • 3.1.6 Datavend
  • 3.1.7 Hug-Witschi
  • 3.1.8 Ingenico
  • 3.1.9 InHand Networks
  • 3.1.10 Invenda Group
  • 3.1.11 MatiPay
  • 3.1.12 Mecsel
  • 3.1.13 Muxunav
  • 3.1.14 N-and Group (IVS Group)
  • 3.1.15 Nayax
  • 3.1.16 Nopayn
  • 3.1.17 Parlevel Systems (365 Retail Markets)
  • 3.1.18 PayRange
  • 3.1.19 Payter
  • 3.1.20 ProstoPay
  • 3.1.21 SECO
  • 3.1.22 Silkron
  • 3.1.23 SmartNow
  • 3.1.24 SmVend
  • 3.1.25 Telemetron
  • 3.1.26 Televend (INTIS)
  • 3.1.27 UPPay (Nayax)
  • 3.1.28 Vendekin Technologies
  • 3.1.29 VendingMetrics
  • 3.1.30 Vending on Track (KioskForce)
  • 3.1.31 Vending Control (Control Global)
  • 3.1.32 Vendista
  • 3.1.33 VendLOG (aiKATE)
  • 3.1.34 Vendon (Azkoyen Group)
  • 3.1.35 Vendotek
  • 3.1.36 Vendwatch Telematics
  • 3.1.37 Vianet Group
  • 3.1.38 Yallvend
• 3.2 Vending management software providers
  • 3.2.1 Gimme Vending
  • 3.2.2 Orba Informatique
  • 3.2.3 Vega (Digisoft)
  • 3.2.4 VenCloud (Macrosistemas)
  • 3.2.5 Vending Manager (Digi SaaS)
  • 3.2.6 VendSoft (Trayam)
• 3.3 Vending machine manufacturers
  • 3.3.1 Automated Merchandising Systems (Seaga)
  • 3.3.2 Azkoyen Group
  • 3.3.3 Bianchi Vending (Bianchi Industry)
  • 3.3.4 Crane Payment Innovations (Crane NXT)
  • 3.3.5 Easy Touch
  • 3.3.6 EVOCA Group
  • 3.3.7 FAS International
  • 3.3.8 Fastcorp Vending
  • 3.3.9 Fuji Electric
  • 3.3.10 Jofemar
  • 3.3.11 Kimma
  • 3.3.12 LE Vending
  • 3.3.13 Magex
  • 3.3.14 Micron Smart Vending
  • 3.3.15 Rheavendors Group
  • 3.3.16 Royal Vendors
  • 3.3.17 SandenVendo
  • 3.3.18 Seaga
  • 3.3.19 Sielaff
  • 3.3.20 TCN Group
  • 3.3.21 Unicum
  • 3.3.22 Westomatic
  • 3.3.23 Wittern Group
  • 3.3.24 XY Vending
• 3.4 Vending operators
  • 3.4.1 Aramark
  • 3.4.2 Asahi Group
  • 3.4.3 Canteen
  • 3.4.4 Chi Forest
  • 3.4.5 Coca-Cola Bottlers Japan
  • 3.4.6 Coca-Cola HBC
  • 3.4.7 Coca-Cola Europacific Partners
  • 3.4.8 Coffee Address Group
  • 3.4.9 Dallmayr Group
  • 3.4.10 DyDo Group
  • 3.4.11 Fenge Shishi (SF Express)
  • 3.4.12 Ito En
  • 3.4.13 IVS Group
  • 3.4.14 Kirin
  • 3.4.15 MAAS International
  • 3.4.16 Nongfu Spring
  • 3.4.17 Selecta
  • 3.4.18 Sodexo
  • 3.4.19 Suntory Group
  • 3.4.20 UBOX
  • 3.4.21 Want Want Group

4 Forecasts and Conclusions

• 4.1 Major connected vending technology suppliers
  • 4.1.1 Europe
  • 4.1.2 North America
  • 4.1.3 Rest of World
• 4.2 Market forecasts
  • 4.2.1 Connected vending machine market forecast in North America
  • 4.2.2 Connected vending machine market forecast in Europe
  • 4.2.3 Connected vending machine market forecast in Rest of World
• 4.3 Market trends and drivers
  • 4.3.1 The case for vending telemetry and business intelligence improves
  • 4.3.2 Cashless payments remain the strongest driver for adding connectivity
  • 4.3.3 Mobile wallet services are now ubiquitous
  • 4.3.4 M&A activity in the connected vending space is heating up
  • 4.3.5 Roll-out of micro markets cannibalises on the vending machine park
  • 4.3.6 Grab-and-go machines to become a serious competitor to vending machines
  • 4.3.7 China has emerged as a leader in connected vending
• List of Acronyms and Abbreviations

List of Figures

• Figure 1.1: Vending machine density by region (World 2024)
• Figure 1.2: Installed base of vending machines by country (EU27+3 2024)
• Figure 1.3: Examples of vending machines
• Figure 1.4: Examples of product suppliers and brands
• Figure 2.1: Bill validator and coin mechanism examples
• Figure 2.2: Examples of cashless payment devices for open and closed systems
• Figure 2.3: G-11 Cashless device from Cantaloupe supporting NFC mobile payments
• Figure 3.1: Cantaloupe's Engage Series
• Figure 3.2: Schematic overview of Cantaloupe's platform
• Figure 3.3: Datavend's FUVAS DataBox
• Figure 3.4: Ingenico's Self/3000 and SX5000 terminals
• Figure 3.5: InHand Networks' InBOX712 and InPAD070S with a 7" touchscreen
• Figure 3.6: MatiPay's dashboard, electronic module and mobile application
• Figure 3.7: Mecsel's Smart vending device and VMS dashboard
• Figure 3.8: Muxunav's Telmarkt device
• Figure 3.9: Nayax' cashless payment and telemetry devices
• Figure 3.10: Parlevel PayPlus card reader and Parlevel VMS
• Figure 3.11: PayRange's cloud-based VendSights VMS and app interface
• Figure 3.12: Payter's Apollo terminal
• Figure 3.13: SECO's KarL4 payment terminal
• Figure 3.14: Silkron's Vendron BoxCore5 for smart vending functionality
• Figure 3.15: SmartNow gateway
• Figure 3.16: SmVend's telemetry device
• Figure 3.17: Telemetron's QR Scanner with POS terminal and web-based dashboard
• Figure 3.18: Televend system overview
• Figure 3.19: UPPay's UPBox device
• Figure 3.20: VendingMetrics' telemetry device
• Figure 3.21: Vending on Track's telemetry device
• Figure 3.22: Vending Control's Cygnus 2000 telemetry device
• Figure 3.23: VendLOG's telemetry device
• Figure 3.24: Overview of Vendon's IoT solution
• Figure 3.25: Vendotek's VN terminal
• Figure 3.26: Vendwatch's VM Connect
• Figure 3.27: Vianet's telemetry and cashless payment devices for vending machines
• Figure 3.28: Product portfolios of vending machine manufacturers (2025)
• Figure 3.29: The Coges Engine Connect with integrated telemetry
• Figure 3.30: Bianchi Vending's Intuity, Agily and Flessy machines
• Figure 3.31: Bianchi Vending's BI-Master device
• Figure 3.32: Crane Cora telemetry device and AlioNote all-in-one card reader
• Figure 3.33: Necta's Gusto 8 Pro Touch and Newis' Televend Newis Edition
• Figure 3.34: Jofemar's J-LINK Gateway device used for J-SUITE telemetry
• Figure 3.35: Overview of Unicum's uOnline telemetry system
• Figure 3.36: Examples of major vending operators (World)
• Figure 4.1: Installed base of connected vending machines by vendor (World Q4-2025)
• Figure 4.2: Installed base of connected vending machines by vendor (Europe 2025)
• Figure 4.3: Installed base of connected vending machines by vendor (N. America 2025)
• Figure 4.4: Installed base of connected vending machines (World 2025-2030)
• Figure 4.5: Connected vending machine market forecast (North America 2025-2030)
• Figure 4.6: Connected vending machine market forecast (Europe 2025-2030)
• Figure 4.7: Connected vending machine market forecast (Rest of World 2025-2030)
• Figure 4.8: Examples of acquisitions in the connected vending space (2016-2025)